Reforma Capital Inn

Explore Reforma Capital Inn
8.6
Very Good
From 447 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Reforma Capital Inn

Number of reviews per page
20
40
Top reviews
JORGE ANTONION
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

la entrada está llena de ambulantes, deberían de procurar que esté limpia, además siempre el camión de la basura está fuera del hotel varias horas....
Mario
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location, good service and clean
Maria
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our experience at this hotel was terrible. Given the price we paid. We expected a 5-star establishment. But there was no air conditioning. The Wi-Fi was completely useless. The customer service was very poor, and the bathrooms were in disrepair. In short, the list of flaws at this hotel is endless. In our opinion it is a 1-star hotel, they shouldn't charge more than $50.00 dollars a night certainly not $250.00 It a rip-off. I do not recommend it to anyone. It should not be promoted on this platform I demand that I be refunded at least 50% of what I paid.
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DANIEL DAVID
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Decent rooms. Nice Asian restaurant in the lobby. Needs more thorough cleaning in some areas of the room and bathroom.
Jose
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms dirty
Priscila
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was clean, quiet, and spacious. It included a microwave and a minibar, which were convenient amenities. However, the temperature control was a significant issue. The room became excessively hot in the evenings and too cold at night. Although a portable air cooler was provided, it was insufficient, especially since the room was located on the corner of the building and received direct sunlight for much of the day. Additionally, there was no heating device available to maintain a comfortable temperature at night.
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Roberto
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was great really clean comfortable bed and pillows great location with tons of street food around the corner. Only downside there was no early check in available nor late checkout the rooftop terrace is great we took our own drinks. A bar up there would be great.
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was clean and staff was attentive to our requests.
MARIA
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, very comfortable. Had the essentials, coffee machine, mini fridge, microwave.
Kazuo
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff were very nice. One thing I did not accept was that the utensils were not clean when I checked in and went to have food. I found that the forks were not clean. Other than that, everything was good.
Maria
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great location.
Kassandra
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was spacious but the bed was like laying on a stone wall. Good location in the city we were able to walk to most things. Staff did a good job in cleaning and restocking our fridges.
Presley
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The location is ideal and very walkable, but you are going to sacrifice your comfort to a hard bed and bad wifi. Overall for value its a good option.
Santiago
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was is good. I just gave 4 Stars because the room needed more attention to cleaning the floor.
Raymon
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10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Fantastic location, great service, but highly unstable internet/wifi.
Armando
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean and staff was very polite. Only thing was that our AC was leaking
Fernando
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hay mejores hoteles en la zona y por menor precio. No tienen ningún tipo de restaurante.
Mauricio
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean room
Ricardo
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The price for the location
Andre
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

number of stairs from the street level to the small reception area was not very pleasant. The smell of the street vendor every morning's cooking was not a pleasant aroma to smell. for the amount of money we have spent, for two days the elevator was out of order and we needed to remove heavy luggage from the fourth floor to the street level when departing the place. In addition, the wifi was not available or was not easily being connected according the instructions we have the receptionist; the written instruction was deviating from what the wifi connection was suggesting and was not connecting, had to walk downstairs ask the reeption to come upsairs at the fourth level to sign-in on the wifi so I can send out my important emails at late at night.
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Number of reviews per page
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