Moch a. r. a. h.

Staycation

10.0

/10

Reviewed 3 day(s) ago

I am very proud because I booked this hotel as a gift for my mother and my mother is very proud. All employees welcomed me nicely. All the food was delicious and fresh. The cleanliness of the room was also OK. Everything was OK.

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I***n

Staycation

9.6

/10

Reviewed 4 day(s) ago

Overall, I was satisfied with my stay. For under 1 million rupiah, you can get a hotel with a well-designed interior, a stunning pool, and spacious rooms with a capsule coffee maker. However, the breakfast... well, the taste of the main course needs to be improved. I only enjoyed instant noodles, yogurt, and juice.

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Accommodation's Reply

17 Jun 2026

Dear Valued Guest, Thank you for letting us know about your recent experience, even when it’s not all sunshine, your feedback helps us do better. We're sorry to hear that we fell short of your expectations this time. Please rest assured, your concerns have been discussed with the relevant team and steps are being taken to improve. We’re hopeful for the opportunity to welcome you again and give you the genuine ARTOTEL experience you deserve. We HeART You, Dicky Panjaitan General Manager

R***a

Leisure

10.0

/10

Reviewed 5 day(s) ago

The staff is friendly... The place is cool and makes you feel comfortable.

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R***a

10.0

/10

Reviewed 5 day(s) ago

Cool place... Very aesthetic.

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1 people find it helpful

Accommodation's Reply

18 Jun 2026

Dear Valued Guest, Big thanks for the kind words and for letting us be a part of your journey! We're over the moon to hear you enjoyed your time with us, from our artsy corners to our cozy comfort and everything in between. Your appreciation fuels our passion to keep creating meaningful, memorable stays. Don’t be a stranger, we can’t wait to welcome you back for another round of good vibes! We HeART You, Dicky Panjaitan General Manager

Muhammad B.

10.0

/10

Reviewed 1 week(s) ago

Friendly, clean, nice, cool, cheap.

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Accommodation's Reply

15 Jun 2026

Dear Muhammad B, Big thanks for the kind words and for letting us be a part of your journey! We're over the moon to hear you enjoyed your time with us, from our artsy corners to our cozy comfort and everything in between. Your appreciation fuels our passion to keep creating meaningful, memorable stays. Don’t be a stranger, we can’t wait to welcome you back for another round of good vibes! We HeART You, Dicky Panjaitan General Manager

v***1

Staycation

10.0

/10

Reviewed 1 week(s) ago

Great stay, friendly staff, great location attached to the mall, clean, smells nice... Tips from me: ask for a higher floor (10th floor or up) and a room facing the big green field beside the hotel. Nice view every morning and afternoon.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Thank you for painting such a lovely picture & words of your stay with us! We’re beyond happy to know our space, service, and atmosphere resonated with you. At ARTOTEL Living World Kota Wisata - Cibubur, every guest is a part of our living canvas and knowing we’ve added a bright brushstroke to your journey truly makes our day. Here’s to more artful moments ahead, see you on your next visit! We HeART You, Dicky Panjaitan General Manager

R***y

8.8

/10

Reviewed 2 week(s) ago

The music in the hall was too loud, disturbing my sleep in the morning.

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Accommodation's Reply

09 Jun 2026

Dear Valued Guest, Reading your review was tough, but we truly appreciate you taking the time to share it. At ARTOTEL Living World Kota Wisata - Cibubur, we aim to craft memorable, joyful experiences and clearly, this time, we missed the mark. That’s on us. We’ve taken your comments to heart and have addressed them with the team for immediate improvement. We hope we’ll get the chance to show you the true ARTOTEL spirit on your next visit. We HeART You, Dicky Panjaitan General Manager

Endang s.

10.0

/10

Reviewed 2 week(s) ago

The room was nice, clean, and conveniently located right next to the mall. The swimming pool was incredibly small. What was a bit disappointing was that I managed to park on the 3rd floor, but the hotel entrance was locked. So I had to enter the mall and then go down to the hotel lobby—a real hassle.

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Accommodation's Reply

09 Jun 2026

Dear Endang S, Thank you for sharing your honest feedback with us. We’re truly sorry that your recent stay didn’t reflect the level of service and comfort we aim to deliver. Your experience is not what we strive for, and we hear you. Please know your input has been shared with the team, and we’re working to ensure this doesn’t happen again. We genuinely hope to earn back your trust on your next visit. We HeART You, Dicky Panjaitan General Manager

Nandi Y.

Business

10.0

/10

Reviewed 2 week(s) ago

Service ok, room ok, parking ok.

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Accommodation's Reply

09 Jun 2026

Dear Nandi Y, Big thanks for the kind words and for letting us be a part of your journey! We're over the moon to hear you enjoyed your time with us, from our artsy corners to our cozy comfort and everything in between. Your appreciation fuels our passion to keep creating meaningful, memorable stays. Don’t be a stranger, we can’t wait to welcome you back for another round of good vibes! We HeART You, Dicky Panjaitan General Manager

Masayu N. N.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Our first staycation with the family: our children, grandchildren, and in-laws were all delighted. The grandchildren especially loved the swimming pool and spacious playground (kids-friendly). We loved the cozy restaurant, delicious and varied food, and friendly service. The strategic location is close to the shopping center. God willing, we'll come back with the family next time. ❤️

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1 people find it helpful

Accommodation's Reply

10 Jun 2026

Dear Masayu N. N, Thank you so much for your thoughtful review, we’re glowing! It's always our mission to make every guest feel inspired, comfortable, and cared for, so hearing that you had a wonderful stay is music to our ears. Your kind words are the best kind of encouragement for our team. Looking forward to welcoming you back soon, the vibe (and your room) will be waiting. We HeART You, Dicky Panjaitan General Manager

A***f

Leisure

9.6

/10

Reviewed 3 week(s) ago

Overall, my stay here was very pleasant, affordable, in a strategic location, and clean. The only downside was the variety and taste of the breakfast food.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Thank you so much for your thoughtful review, we’re glowing! It's always our mission to make every guest feel inspired, comfortable, and cared for, so hearing that you had a wonderful stay is music to our ears. Your kind words are the best kind of encouragement for our team. Looking forward to welcoming you back soon, the vibe (and your room) will be waiting. We HeART You, Dicky Panjaitan General Manager

A***o

9.4

/10

Reviewed 3 week(s) ago

There is a gym, the rooms are very clean, the staff is friendly, access to Living World is very close.

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Accommodation's Reply

03 Jun 2026

J Ratih L.

9.7

/10

Reviewed 3 week(s) ago

The staff are friendly and very helpful. Ka Intan, the one in black, is very friendly and kind. Thank you for the morning coffee. Hopefully, she'll be wearing green next time I come here. 🤗 There's also a morning activity for kids, like pizza decorating. Wow, it's fun staying here...

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1 people find it helpful

Accommodation's Reply

04 Jun 2026

Dear J Ratih L, Thank you for painting such a lovely picture & words of your stay with us! We’re beyond happy to know our space, service, and atmosphere resonated with you. At ARTOTEL Living World Kota Wisata - Cibubur, every guest is a part of our living canvas and knowing we’ve added a bright brushstroke to your journey truly makes our day. Here’s to more artful moments ahead, see you on your next visit! We HeART You, Dicky Panjaitan General Manager

Intan S. N. M.

Leisure

10.0

/10

Reviewed 3 week(s) ago

All the hotel staff were very friendly, including the hotel security. They made my kids feel comfortable too, hehe. The service and facilities were all very satisfying. The rooms were clean and comfortable. The restaurant had a wide selection of food. My favorite hotel every time I visit Cibubur.

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Accommodation's Reply

02 Jun 2026

Dear Intan S. N. M, Thank you so much for your thoughtful review, we’re glowing! It's always our mission to make every guest feel inspired, comfortable, and cared for, so hearing that you had a wonderful stay is music to our ears. Your kind words are the best kind of encouragement for our team. Looking forward to welcoming you back soon, the vibe (and your room) will be waiting. We HeART You, Dicky Panjaitan General Manager

Ida A. L. P.

Staycation

9.1

/10

Reviewed 3 week(s) ago

hotel lobby full of art exhibition and my children like it, there is children pool also beside adult pool so my children can play in the pool together

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Accommodation's Reply

08 Jun 2026

Dear Ida A. L. P, Thank you for painting such a lovely picture & words of your stay with us! We’re beyond happy to know our space, service, and atmosphere resonated with you. At ARTOTEL Living World Kota Wisata - Cibubur, every guest is a part of our living canvas and knowing we’ve added a bright brushstroke to your journey truly makes our day. Here’s to more artful moments ahead, see you on your next visit! We HeART You, Dicky Panjaitan General Manager

Farif G.

Leisure

9.7

/10

Reviewed 3 week(s) ago

Upon check-in, the receptionist was lacking communication. There was no greeting, which is supposed to be part of the SOP when guests arrive. However, upon check-out, the receptionist communicated very well. Other than that, the cleanliness of the room, the requested amenities, the wide selection of breakfast, and the bellboy at check-out deserved praise.

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Accommodation's Reply

02 Jun 2026

Dear Farid G, Thank you for sharing your honest feedback with us. We’re truly sorry that your recent stay didn’t reflect the level of service and comfort we aim to deliver. Your experience is not what we strive for, and we hear you. Please know your input has been shared with the team, and we’re working to ensure this doesn’t happen again. We genuinely hope to earn back your trust on your next visit. We HeART You, Dicky Panjaitan General Manager

Sulistia M. D.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The food is delicious, the facilities are excellent, and it's clean. Access to everywhere is easy.

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Accommodation's Reply

02 Jun 2026

Dear Sulistia M. D, Big thanks for the kind words and for letting us be a part of your journey! We're over the moon to hear you enjoyed your time with us, from our artsy corners to our cozy comfort and everything in between. Your appreciation fuels our passion to keep creating meaningful, memorable stays. Don’t be a stranger, we can’t wait to welcome you back for another round of good vibes! We HeART You, Dicky Panjaitan General Manager

Putrei N. S.

Staycation

10.0

/10

Reviewed 4 week(s) ago

We are happy to stay here. Thanks for the mirror art and birthday slice cake. The mountain view from the infinity pool is so cool. Breakfast menu is delicious. We have a plan to go back here again.

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Accommodation's Reply

02 Jun 2026

Dear Putrei N. S, Big thanks for the kind words and for letting us be a part of your journey! We're over the moon to hear you enjoyed your time with us, from our artsy corners to our cozy comfort and everything in between. Your appreciation fuels our passion to keep creating meaningful, memorable stays. Don’t be a stranger, we can’t wait to welcome you back for another round of good vibes! We HeART You, Dicky Panjaitan General Manager

fira c.

Staycation

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was very helpful, both in the lobby and at the restaurant. Hopefully, they'll have more voucher promotions so they can come back often.

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Accommodation's Reply

02 Jun 2026

Dear Fira c, Big thanks for the kind words and for letting us be a part of your journey! We're over the moon to hear you enjoyed your time with us, from our artsy corners to our cozy comfort and everything in between. Your appreciation fuels our passion to keep creating meaningful, memorable stays. Don’t be a stranger, we can’t wait to welcome you back for another round of good vibes! We HeART You, Dicky Panjaitan General Manager

Hermawati

10.0

/10

Reviewed 4 week(s) ago

We had a wonderful experience staying at the hotel. Everything was comfortable and well organized. The service was excellent throughout our stay. Thank you Mr. Anggian Duty Manager for provided outstanding service and made us feel very welcome. Our stay was very pleasant, and we look forward to coming back again.

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Accommodation's Reply

02 Jun 2026

Dear Hermawati, Thank you so much for your thoughtful review, we’re glowing! It's always our mission to make every guest feel inspired, comfortable, and cared for, so hearing that you had a wonderful stay is music to our ears. Your kind words are the best kind of encouragement for our team. Looking forward to welcoming you back soon, the vibe (and your room) will be waiting. We HeART You, Dicky Panjaitan General Manager

ARTOTEL Living World Kota Wisata

Overall Ratings & Reviews ARTOTEL Living World Kota Wisata

9.4

9.3

9.1

9.5

9.4

Traveler Reviews ARTOTEL Living World Kota Wisata