The friendliest staff (in all areas/roles) and beautifully finished rooms. The food was sinply incredible - breakfast is an absolute must. Comfortable, cosy and the perfect spot for being near the NEC but far away enough to rest and relax after a long day. Not enough space to be able to say how great this place is - even the farm shop is amazing!

Very comfortable hotel with very friendly staff. The breakfast was amazing. Highly recommend.

View from the room was a fence 2m from the window Had to change rooms due to electric power point hanging off the walll ! Especially as they demand to take your bank details at check in for damages! Also no flavour tea in the room or aby oat milk so member of staff was amazing but had to go down to the cafe down the road to get oat milk. No bag rack to put the bag on when I room so had to put on floor also no iron in the room. Also no phone signal but did have good WiFi Wouldn’t be staying here any time soon! Broken glass was found in the napkin at the restaurant that cut my partner. And member of staff (manager) was very dismissive about it and was like that’s no from here and had real bad attitude even at breakfast in the morning! If this is what 6 months of being open is. What’s it going to be like soon

The room was spotless; the staff, as always, were lovely. Travelled with our dog this time and he enjoyed it too! Very dog friendly. This time we ate in the restaurant upstairs and had breakfast, both meals were good.

Cleab, tidy and very friendly. We had a lovely stay and couldn't fault anything.

Perfect

Had a lovely stay, the rooms are perfect and very comfy beds. We had a meal in the restaurant which was very good, and breakfast the following morning that was also very good!

This is a rare gem of a hotel. So much I fear its rates will soar at some point which would be a shame as it really is lovely. The staff so helpful and friendly the hotel rooms very nice and tastefully decorate d

Room spotless.. lovely reception staff.. comfy bed... good powershower... great restaurant... good location

Well appointed room in great condition, very clean. Lovely welcome from reception. Good choice of places to eat on site.

Wonderful staff, comfortable rooms, delicious food and drink - thank you ! Will be back !

A really surprising and pleasant stay, amazingly good sized new and clean room, the most helpful staff and the cafe and restaurant food was top class. People seem genuinely happy to work there - keep up the good work.

Fantastic staff. Lovely comfortable and clean rooms. Great pizza, left before breakfast. Would gladly return!

Clean room. Healthy and fresh food, Great staff

It’s actually a 4 star but hotel promote as 3 Spotless comfy and immaculate

Nic check in. Room clean and comfy. Did not eat in the onsite restaurant but went to the on site cafe. Food was delicious and friendly staff. Would recommend a stay

Excellent service, lovely location. Will definitely be back

The room was lovely..staff very friendly.. amenities are very good 🙂❤️

Room was modern, very quiet location, breakfast was good value. Good quality food. The only negative was a luke warm shower in the morning.

Fantastic breakfast - good portions and quality products!