8.2
Very Good
From 20 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.9

Meal

8.4

Location

8.6

Service and Facilites

8.0

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Traveler Reviews Merpati Comfort

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Customer reviews
Kristyan D.
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8.5
/10
Reviewed 4 week(s) ago
Good enough for a holiday bag stay
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Accommodation's Reply
01 Dec 2025
Greetings from Merpati Hotel Pontianak. Thank you for choosing us. We will share your valuable feedback with all our staff and strive to improve our services. We appreciate your continued patronage and hope that your next stay will be even more memorable. From the Merpati Hotel Management Team
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toli h.
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7.5
/10
Reviewed 4 week(s) ago
clogged toilet, difficulty defecating.
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Merpati Hotel Pontianak, Best regards, Thank you for choosing our hotel as your accommodation. We apologize for any inconvenience. Your comments will be passed on to our team to encourage our staff to maintain and improve the quality. Thank you for your visit. We hope that your next visit will be even more memorable. Best regards, Merpati Hotel Management
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Albar A.
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Business
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10.0
/10
Reviewed 4 week(s) ago
nice clean warm air good, cold AC
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Accommodation's Reply
01 Dec 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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i***d
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Business
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8.2
/10
Reviewed 5 week(s) ago
Thank God, it's comfortable to rest 😇🙏
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Accommodation's Reply
01 Dec 2025
Greetings from Merpati Hotel Pontianak. Thank you for choosing us. We will share your valuable feedback with all our staff and strive to improve our services. We appreciate your continued patronage and hope that your next stay will be even more memorable. From the Merpati Hotel Management Team
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H***o
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Transit
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8.2
/10
Reviewed 10 week(s) ago
The hotel staff are friendly and very helpful, and in the future we hope to improve our service even further.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Warm greetings from Hotel Merpati Pontianak. Thank you for your trust in choosing our hotel as your place to stay. We will share your comments with our team as encouragement for our staff to strive to maintain and improve quality. Thank you for your visit. We hope your next visit will be even more memorable. Warm regards, Bagus Putra, Room Division Manager
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Verified Traveler
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6.4
/10
Reviewed 10 week(s) ago
The AC is very noisy, the toilet is a bit dirty. Otherwise, it's okay.
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Accommodation's Reply
01 Oct 2025
Warm greetings from Hotel Merpati Pontianak. Thank you for your trust in choosing our hotel as your place to stay. We will share your comments with our team as encouragement for our staff to strive to maintain and improve quality. Thank you for your visit. We hope your next visit will be even more memorable. Warm regards, Bagus Putra, Room Division Manager
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R***a
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6.3
/10
Reviewed 11 week(s) ago
The room didn't match the photo, the bathroom was dirty, the bed was stained, and the floor was sticky. Then it turned out I had to pay a 100,000 IDR deposit.
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Accommodation's Reply
01 Oct 2025
Warm greetings from Hotel Merpati Pontianak. Thank you for your trust in choosing our hotel as your place to stay. We will share your comments with our team as encouragement for our staff to strive to maintain and improve our quality. Thank you for your visit. We hope your next visit will be even more memorable. Warm regards, Bagus Putra, Room Division Manager
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A***d
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8.2
/10
Reviewed 12 week(s) ago
Not bad for the price, just lacking hangers to hang clothes
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Warm greetings from Hotel Merpati Pontianak. Thank you for your trust in choosing our hotel as your place to stay. We will share your comments with our team as encouragement for our staff to strive to maintain and improve our quality. Thank you for your visit. We hope your next visit will be even more memorable. Warm regards, Bagus Putra, Room Division Manager
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H***o
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Transit
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6.8
/10
Reviewed 18 week(s) ago
for near the city is very good and parking
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Accommodation's Reply
14 Aug 2025
Warm greetings from Hotel Merpati Pontianak. Thank you for your trust in choosing our hotel as your place to stay. We will share your comments with our team as encouragement for our staff to strive to maintain and improve the quality. Thank you for your visit. We hope your next visit will be even more memorable. Warm regards, Andre Christie, Operations Manager, Hotel Merpati Pontianak
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