8.8
Very Good
From 56 reviews
Cleanliness

9.2

Room Comfort

9.0

Traveler Reviews Unique Homes by Lennox

Number of reviews per page
20
40
Top reviews
Evelyn
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was a beautiful, peaceful and very clean environment. Please ensure to pay in dollars if you can as the exchange rate in cedis awas quite over the market price. But the comfort of the environment made up for the difference.
Alic
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The best service I have ever received. Thank you and can’t wait to be in one of ur properties again
Leah N
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The host was very willing to help
Damilare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I love everything about the property
Bobby
icon-Leisure
Leisure
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Poor customer service and poor management. Employees need additional trainings. I booked for a night and I was denied access to the WiFi. I couldn’t call or access the internet. I had to book another hotel then next day. They were not willing to help or care about what service I received. I don’t recommend this place for anyone.
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Esther
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Location was close to the airport
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The establishment was clean and the hospitality was great.
Garrett
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It is my new home away from home. I love it all.
Garrett
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Loved the place
Nana
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great location with good security systems. 5 mins drive from the airport.
Garrett
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

extended my stay, love it here
Garrett
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I Love the Lennox
Nana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good location. Property is in good shape with good interior decoration.
Grace
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I enjoyed
James
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

I have stayed at The Lennox several times and I generally like the place. There are just a few little things that could be done to improve things: There is only the Elm Cafe available for food / drink. It would be good to have some take away ordering system for visitors. The wifi data ran out while I was there. Luckily I had my own source. When you arrive it would be good to have some bottled water for guests. There are no lamps so you either have all the lights on or nothing at all. (There is a lamp in a cupboard but not sure if it worked). I am nt sure if this was a building or an apartment issue but the DSTV hardly worked during my stay. The apartment was only cleaned once during my 3 days. I would prefer a slightly bigger desk to work from (but I understand this is a personal preference).
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Patrick
icon-Leisure
Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The receptionist made me aware I have to contact the agent in case I need anything. It baffled me to hear this. Someone knocked the door to wake me up. This upset me. Generally the property is excellent.
Frederick
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The place was ok .
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Upon arrival, I was told by the host via phone call initiated by the front desk that check-in was for 2pm which isn’t what was stated on the info page (01:30pm). Also, no code was issued to unlock door during check in, bed wasn’t ready yet, access to internet took a while before someone came through.
Faruq
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

hands down my favorite vendor to stay with
Leticia
icon-Business
Business
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

My days in Ghana were coming to an end, and I was looking for accommodation that offered a shuttle service. That is why I booked the Lennox, thinking I would get a shuttle to the airport when I was ready. Well after booking, I did not get any notification from them on what do next, I was coming from Takoradi to Accra by air and was hoping to learn about their air port shuttle but I was never informed on the process. I booked a rideshare, hoping that when I checked in, I would inquire about airport drop-off on my day of departure. I texted a number that was given to me by a rep at the center, but no one responded to me on WhatsApp, even though the account is active. I then called the number inquiring. I was asked to call another number, and I was later informed that their shuttle is for only incoming guests and not those departing. I was very disappointed because there is nothing on their site stating that. I sent them a screenshot of what they advertised online, thinking that would make them do something for me. All I got was sorry. In addition, the rooms need some little loving care. It's a nice apartment building, and this particular room I stayed in had some stains on the wall, a cracked mirror, and a peeling cabinet. I think these are minor things that can be easily fixed but are being neglected. They had someone coming to clean without my notice; I didn't know someone would come around when I left for town, which was very strange because I wish I had known.
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