Overall Ratings & Reviews HOTEL SANTIAGO

The staff went far and beyond to make us feel welcome.

Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate.

Everything was within walking distance. People very friendly. Fany did excellent in cleaning our room 👏 👌 🙌. The people at the front desk were very friendly and helpful when we needed some items. I higly recommend this place to stay. Everything super clean.

The staff was super nice and the views on the rooftop were amazing!

Recomendable, el staff fue amable, te dan botellas de agua, muy muy cerca de la catedral, mucho ruido a los alrededores

Almost in front off the Zocalo the hart off a Puebla capital super grate licayion

Close to everything. Great walking area. Plenty of people and law enforcement. Clean hotel with great rooftop patio. Would love to come again.

Great place, with a excellent view

Excelente relación calidad-precio

Did not like no coffee in room. All else amazing

Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025

The room is clean and the staffs are very friendly

Excelente ubicación, buena relación calidad -precio

hotel staff very friendly and polite

It was a pleasant stay and extremely centrally located. The rates were very reasonable.

Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.

Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center

Todo muy bien desde mi llegada, un hotel muy tranquilo y el personal muy amable

Exelente lugar para descansar

Siempre la mejor atención, limpieza y serviciales