8.4
Very Good
From 22 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

8.1

Location

8.5

Service and Facilites

7.9

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Traveler Reviews Hotel Grand Trisula

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Customer reviews
Sodik J.
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8.5
/10
Reviewed 1 week(s) ago
Friendly service, good food. Centrally located.
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Verified Traveler
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Business
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6.5
/10
Reviewed 2 week(s) ago
From the outside it looks good but when I entered the room it didn't meet my expectations, there were lots of mosquitoes in the room, especially outside.
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Irna F.
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Business
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6.6
/10
Reviewed 3 week(s) ago
Not according to the rating, no coffee or tea sachets available and it's hard to contact the receptionist because there's no telephone and the TV channels are incomplete even though they are regular channels. Please improve the LG, and there are still lots of mosquitoes in the room
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Accommodation's Reply
17 Sep 2025
Warm greetings from Grand Trisula Hotel. Thank you for taking the time to write a review after your recent visit. We are certainly disappointed to read your comments regarding your experience after staying with us. On behalf of the management and staff, we would like to thank you for all your criticism and suggestions and sincerely apologize for any shortcomings with our team and service. We hope to welcome you back again in the future. We will prepare your reservation and ensure you have a pleasant and comfortable stay on your next visit. Warm regards. All Management of Grand Trisula Hotel Indramayu
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A***a
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly. Thank you.
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L***a
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5.7
/10
Reviewed 12 week(s) ago
everything is still manual, especially the staff is rude, their manners are very lacking, especially the staff at the breakfast place, we were told to wait 30 minutes because the food would be refilled, it turned out that we had been told to wait but there was nothing, they should have said that it would not be restocked. And talking loudly while guests were eating, honestly I was disturbed, and when serving food, the plates were dirty and there were even ants crawling on the food plates, the ethics of food being taken out and cleaned but instead they were left, the room was like a hospital, lots of mosquitoes, hot AC, for the price of almost 500 / night with very poor facilities, hard mattress, especially the bathroom was dirty, for hot water it was quite ok, only the shower head was mossy. I really do not recommend staying here.
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R***o
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10.0
/10
Reviewed 21 week(s) ago
Good service, delicious food.
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Febryta
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Leisure
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9.1
/10
Reviewed 39 week(s) ago
The hotel's location is strategic, close to Yogya supermarket, and a bit inside from the side of the road, the parking lot is quite spacious. cool and beautiful because there is a garden in front of the room. around it there are many places to eat. the security and receptionist are friendly. the breakfast menu is not bad even though there are not too many variations. we happened to bring a car and when we checked out the car had been washed clean... overall good, thank you grand trisula & app
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R***o
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Leisure
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8.6
/10
Reviewed 62 week(s) ago
Location is the best, near to restaurant, shopping, cafe. Breakfast also good. The weakness were the cleanlines (especially. Bathroom) and poor signal of wifi.
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Ari W.
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Leisure
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9.7
/10
Reviewed 69 week(s) ago
The best hotel choice in Indramayu city in our opinion. The location is in the city center. Walking distance to Toserba Yogya. The room terrace directly faces the beautiful garden. You can borrow the hotel's bicycle to go around the town square to get some fresh air in the morning or for culinary in the afternoon.
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Jeffry v. d. H.
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6.0
/10
Reviewed 108 week(s) ago
Room very tired linen with holes, was expecting a bit better especially with so much housekeeping staff on the premises.
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Nasrul
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
2 Nights. Extended 1 night. It's fun because it's close to the family's house. Except for the old springbed, curved in the middle.
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