Overall Ratings & Reviews Mareazul Beach Condos Playa Del Carmen

My family of four stayed for seven days, six nights and very much enjoyed our stay. The property was very clean, well-maintained, and quiet. We loved the private pool and the kitchen appliances that enabled us to prepare our own meals.

Me and my family enjoyed our stay. The restaurants open at 9am and we are early risers so that was our only compliment. Gym is nice! Pool is nice and spacious. Everyone was nice and helpful Will be back!

I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!

I like the apartment, the area the pool. Communication was very good

That it was quite.

Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.

To begin, the communication and attention from guest services especially Yasmin was over the top. Like staying at a 5star resort. Welcoming us and making us feel like we made the right decision from the get go. From organizing a birthday event for our youngest while we were there to arranging contacts with rental car agents, private tours to Chichen Itza and more. The rooms while other reviews mentioned they were outdated and in need of some upkeep. I can agree with some of that. I have paid much more to have much worse room condition in America so I guess for me and my family of 5, myself and four girls, it was a perfect escape from the reality that is America today and enjoy beautiful and rich cultural experiences. We felt safe the entire time. Even had a slight accident and their security and host Carlos were right there to help. As stated by our three daughters 10/10 would recommend again. Would I go back, in a heartbeat. No doubt about it. Planning our trip back already.

It was the best feeling! Amazing pool, great beach, very comfortable!

We were very pleased to stay at this very luxurious and upscale condos. Amazing communication!!!

The property was beautiful to walk through and to just relax on the private beach area and large pool area! The restaurant on property was delicious, staff was very hospitable two thumbs up! Our specific condo was perfect for our group of 7 it was just as the pictures showed we all had a relaxing &fun stay ! We most definitely be returning to Mareazul !

The condo was very well appointed and updated.

Overall a very pleasant stay with highly trained helpful personnel.

Had a fantastic time and would love to come back. An amazing pool and beach.

Second time at Mareazul, nice place to stay with family.

Supero mis espectativas , demaciado hermoso y limpio , sin duda sera nuestro lugar d hospedaje las siguientes vacaciones.

The property was really nice, but the apartment had a terrible smell of humidity and it was overwhelming in the master bedroom. We did communicate this problem and they brought us a dehumidifier. The wall above the bed has mold or mildew and the toilet in the master bedroom kept running. The private pool is advertised as a pool but in reality is more like a water fountain that is only about a foot deep. The first pool by the the restaurant has become a birdbath and it is full of feathers and bird droppings. The staff walks by it and does nothing about it. The staff were very courteous and attentive.

Property is pretty big, specially the pool area. Private beach was great, not as crowded, chairs were provided. Unit was well equipped, nice furniture, smart TVs, air conditioning, perfect for the family. The only negative I'd say is the washer/dryer were not great, and the buildings and common areas looked a bit damaged-not well maintained. Paint was peeling off in several exterior walls. Overall a good experience.

Great place, excellente pool and beach area. Safe for family and great staff.

I like everything

Absolutely wonderful stay. I cannot praise Yasmin with hospitality enough. She went above and beyond to make our vacation as enjoyable as possible. Every person that we had contact with at the resort was amazing. So polite and friendly. Even the taxi driver, Victor, was amazing. The ONLY negative things that I can say for the condo itself are 1) there were not enough bath towels & wash cloths, 2) the bed in the master room was uncomfortable, making my back very sore. As far as any negative comment for the resort itself is the breakfast restaurant server did over charge when we paid in cash. I guess he didn’t think we knew what the exchange rate was. All in all, I would absolutely go back. If you are deciding on whether to visit here, Yasmin is definitely your go to. I’ve never had such an amazing and accommodating concierge. The bartender and staff at the main restaurant were also phenomenal. The food was wonderful as well. We didn’t worry one bit about anything because the staff made sure that we were well taken care of. I can’t wait to visit again.