The room was fine. The hotel advertises services, but nothing works. The workout room was minimal and it was locked. The pool was closed for service. The sauna did not work for over a week. They use facial recognition (instead of keys) to enter the hotel and other spaces. That didn't work the first day either. Save your money. Stay in a cheaper place with just a bed and a bath-- that's all you'll get here.

Exceed my expectations… Great apartment

The host Leonardo really made everything very smooth. It's very challenging find good service in Rio de Janeiro so at Anna Suites Arpoador Leonardo really exceeded my expectations. Extremely helpful and on time. I will definitely comeback.

great locati0n, cordial staff, clean room

Hyggelig personale og perfekt beliggenhet

Personal vor Ort war ok. Zimmer war um 17 Uhr nicht fertig, obwohl checkin war ab 14 Uhr. Wir müssten bis 18 Uhr warten, das Zimmer war imprägniert vom Desinfektionsmittel, da sie schnell putzen müssten. Die Lage ist gut, sonst können wir nichts positives berichten.

Excelente localização, no coração do Arpoador e do forte Copacabana. Apartamento todo novinho no 7o andar. Atendimento da recepção lento e não vi o nome da funcionaria, mas lenta e antipática, para não dizer mal educada. Sem nenhuma simpatia, sortudo no rosto ou cumprimento cordial. Nosso apartamento excelente, mas alguns amigos tiveram problemas de mofo em outra unidade e tiveram dificuldades para falar com responsável, pois não quiseram dar o telefone e apenas depois soubemos que é administrado por uma rede de hotéis.

Apart muito bom. Localização perfeita.

Uma otima opçao na regiao de Copacabana/Ipanema com apartamento de boas dimensoes e garagem

No soap no handsoap in the flat … not even something to wash your hands or take a first shower . Absurd.

Nice location . Good apartment But : - reception : made me feel like I was disturbing them … unhelpful … staff was so unhelpful I almost thought it was one of those tv shows with hidden cameras - the apartment comes without hand soap, soap, shampoo … imagine: you arrive after a long fight and you can’t even was your hands or take a first shower … need to make an inventory of what’s missing them go to a super market (if open!) to buy all these necessities … absurd. Wrote to the owner … he was totally unapologetic. Too bad they could have a gem … but they do these small things that turn it into an unpleasant experience

Localização excelente, prédio ótimo.

Quarto muito bom, tudo novo!

Recepcão atenciosa, localizacão muito boa, apto bacana, bem decorado, tv grande, cozinha bem equipada, além de vista incrível.

INSTALAÇÕES EXCELENTE, EXCETO OS ELEVADORES. UM DELES QUEBRADO E OUTRO EM CONDIÇÕES PRECÁRIAS. APTO. EXCELENTE, ASSIM COMO ATENDIMERNTO. OBRIGADO.