Pro: clean room, great shower
Con: 1.Required cash damage deposit because their system couldn't read my Wells Fargo credit card.
2. When I checked out I had to wait 15 minutes for one of the clerks to SLOWLY go to verify I hadn't trashed the room.
3. Wifi in room and on ground floor equally terrible. Gave up and used my phone hot spot.
4. Elevator button for ground level didn't work 90% of the time. Had to carry luggage down from 2nd floor.
5. Breakfast mediocre, service terrible. Generally speaking, the customer service was poor. I grew up in South America and my Spanish is accentless so it isn't a case of assuming "idiot gringo". It was a case of "we understand your complaints and we don't care."
5. There is another hotel with exactly same name five blocks away. Played havoc with directions.
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Lara
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
It is not bad, but it is too basic for a 4-star hotel. With the same money you can get way better facilities in the area. In the room there was just a bottle of soap, and the breakfast was poor. The area is great, and the hotel is clean.
Marcus
Leisure Family
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
No restaruant. The amenities were quite old, towels completly usedup/Old, the curtain in our room had tears in it, and the claimed star rating of four for the hotel could harldy reach two (star). The hotel shoud be audited and its star rating reviewed.
Levi
Business with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great place! Wld be great if we cld extend for later checkout, but unfortunately the staff have limited access
Believe
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Nice hotel overall
Christine
Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The Hotel is in walking distance of most areas of interest.
Victor
Business
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
I like everything
Fernando
Leisure
8.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Good location but not really safe area to walk at night.
Han-Yun
Leisure Family
8.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
The hotel has facility is good and clean. The staff is nice. The room light is too dark. The location is far away from most tourist interest point.
Chaya
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Boa mais regras muuto rígidas e o atendimento rígido e sem leniencia
Funcionários preocupados em fazer as regras rígidas
E quando tinha algumas coisas erradas nao tinha compensação adequada
Shlomo
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Muito barulho de ônibus passando 24 hs por dia … elevador quebrado ,
Leonardo
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Estuvo acorde a lo esperado, nada de lo que ofrecieron por servicio no fue cumplido satisfactoriamente. El desayuno podrían ofrecer mas opciones.
Loris
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
O que me incomodou, que a cada coisa que pedíamos à recepção ex: água, tinha que pagar na hora, e não no final da estadia, já que tinha deixado cartão como caução.
Avraham
Business
2.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Quarto nao atende a descricao.
Wifi pessimo
Pamela
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Sus instalaciones, personal esta muy bueno, lo único en contra es la ubicación, por ende no hay muchas opciones de comida cerca, aun así con transporte, podes acceder.
Helio
Business
8.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
hotel bom mais muito cedo o chek out e cheio de regras chatas
GUSTAVO
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Hotel que usamos de paso para hacer combinación de vuelos. Buen desayuno.