Dear Mr/Ms. Sorta S. S., Warmest regards, Horison Resort Tulip Puncak Thank you for your positive review. We sincerely appreciate you taking the time to write us a positive review of your stay at Horison Resort Tulip Puncak. We are so glad that you enjoyed your memorable stay at our hotel. Our staff is dedicated to providing the best service to all our guests and being a part of your wonderful memories is very special to us. Your review is another motivation for us to continuously improve our service standards and we do not forget to welcome you back in the future for an even better experience at Horison Resort Tulip Puncak. Thank you. Best regards, Bayu Bakhtiar, General Manager, Horison Tulip Puncak

Dear Guest, Warmest regards, Tulip Resort Puncak Thank you for taking the time to share your feedback regarding your experience staying at the children's room at Horizon Resort Tulip Puncak. We value the trust and comfort of all our guests and apologize for any inconvenience caused. We will promptly assess the issue you have encountered in detail with the relevant authorities and take necessary corrective action to ensure that this situation does not recur in the future. We look forward to welcoming you back to our hotel to provide you with even better guest experiences in the future. Thank you. Best regards, Bayu Bakhtiar, General Manager of Horizon Resort Tulip Puncak

Dear Devi T., Warmest regards, Horizon Resort Tulip Puncak Thank you for taking the time to write us a review of our hotel. We are very sorry to hear that your stay at Horizon Resort Tulip Puncak did not meet your expectations. We apologize for the inconvenience you experienced during your stay with us regarding the noise disturbance from your street-facing room and will coordinate with you to take the necessary corrective action immediately. We highly appreciate your feedback, it helps us to improve our service and we will take serious action to prevent this issue from happening again in the future. We hope that Devi T. will give us the opportunity to impress you by returning to us again in the future. Sincerely, Bayu Baktiar, General Manager Horizon Resort Tulip Puncak

Dear Ms. Juandidi, Warmest regards, Horizon Resort Tulip Puncak Thank you for taking the time to write us a review. We are very pleased to read your positive review of our clean and comfortable room and our rich and varied breakfast. We are committed to providing a memorable stay for all our guests and continue to maintain our high standards of service. We look forward to welcoming you back to our hotel for an even better experience on your next visit. Thank you. Best regards, Bayu Baktiar, General Manager of Horizon Resort Tulip Puncak

Dear Ms. Khayala Z. Warmest regards, Horison Resort Tulip Puncak We highly appreciate your positive review. Your review of Horison Resort Tulip Puncak is a source of pride for us and we are glad that you enjoyed your unforgettable stay with us. With our friendly staff and excellent service, we are committed to continuously providing the best service to all our guests. Thank you for choosing us as your accommodation. We hope to welcome you back in the future with an even more pleasant experience. Thank you. Best regards, Bayu Bakhtiar General Manager Horison Resort Tulip Puncak

Dear Ladies/Gentlemen, Warmest regards, Horison Resort Tulip Puncak Thank you for your positive review. We sincerely appreciate you taking the time to write a positive review of your stay at Horison Resort Tulip Puncak regarding our comfort, excellent facilities and excellent service. We are pleased that you enjoyed your memorable stay at our hotel. We will always strive to make sure that your air conditioning is as efficient as possible. Our staff is dedicated to providing the best service to all our guests and being a part of your wonderful memories is very special to us. Your review is a driving force for us to continue improving our service standards. We do hope to welcome you back again in the future for an even better experience at Horison Resort Tulip Puncak. Thank you. Sincerely, Bayu Bakhtiar, General Manager, Horison Resort Tulip Puncak

Dear Guest, Warm regards, Horison Resort Tulip Puncak Thank you for taking the time to write a review regarding your stay experience at Horison Resort Tulip Puncak. We will continue to improve our food and beverage services. The trust and comfort of all our guests are of utmost importance to us and we apologize for any inconvenience this may have caused. We will conduct a thorough assessment with the relevant authorities regarding your review immediately and take necessary corrective action to ensure that this kind of situation does not recur in the future. We hope to have the opportunity to welcome you back to our hotel to provide you with an even better stay experience in the future. Thank you. Best regards, Bayu Bakhtiar, General Manager, Horison Tulip Puncak

Dear Valued Guest, Warmest regards from Hotel Resort Tulip Puncak. Thank you, Valued Guest, for taking the time to write this review. We are very sorry for the inconvenience you experienced with the air conditioning. We will do our best to improve the situation and welcome you back to Hotel Resort Tulip Puncak again. Thank you. Best regards, Bayu Bakhtiar, General Manager, Horizon Tulip Puncak

Dear Mr/Ms. Salie A. G., Warmest regards, Horison Resort Tulip Puncak We highly appreciate your positive review. Your/Ms. Salie A. G.'s comments regarding Horison Resort Tulip are a source of true pride for us. We are glad you had a memorable time at our hotel. We are committed to continuously providing the best service to all our guests. Thank you for choosing us as your accommodation. We hope to welcome you back again in the future with an even more satisfying experience. Thank you. Best regards, Bayu Bakhtiar General Manager Horison Resort Tulip Puncak

Dear Sir/Madam, Warmest regards, Horison Resort Tulip Puncak Thank you for your positive review. We are very glad that you took the time to write a positive review of your stay at Horison Resort Tulip Puncak. We are very glad that you enjoyed your memorable stay. Our staff is dedicated to providing the best service to all our guests and being a part of your wonderful memories is very special to us. Your review is the driving force behind us to continue improving our service standards. We do hope to welcome you back again in the future for an even better experience at Horison Resort Tulip Puncak. Thank you. Best regards, Bayu Bakhtiar General Manager Horison Resort Tulip Puncak

Dear Mr. Bambang. Warm greetings from Hotel Horison Resort Tulip Puncak. We greatly appreciate your positive review. Your review of Hotel Horison Resort Tulip Puncak is truly a source of pride. We are delighted that you had a memorable stay at our hotel, with its extensive and delicious breakfast. We are committed to continuously providing the best service to every guest. Thank you for choosing us as your place to stay and look forward to welcoming you back in the future for a more satisfying experience. Thank you. Warm Regards. Bayu Bakhtiar. General Manager Horison Resort Tulip Puncak