Faye Roberts
with Friends
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We weren’t put on a higher floor as indicated at booking. When questioned we were told there was a leak/problem on 5th floor. Hoping for another corner room on a higher floor [than 1] we were shown alternative rooms that were smaller.
Additionally the pillows were stained with red juice or wine. Considering the newness of the hotel more was expected. The front desk manager, Ebony was firm and proactive with training she’ll be a great. However the hotel could do better should be better considering the growth of guests and expected.
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