A***d
8.1
/10
Reviewed 4 week(s) ago
Noise from the rock climbing place and construction next door was a bit annoying. The room could be cleaned better; glass windows and wood panels had many marks on them. No kitchen towel in the pantry. No pool towel outside. Also, cushions on the sofa should have had Velcro on the bottom as they keep sliding around when you sit on them. The bedroom area was great, though, with a comfy bed and good lighting overall.
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Accommodation's Reply
20 Aug 2026
Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you enjoyed the bedroom area, comfortable bed, and overall lighting.
We sincerely apologize for the inconvenience caused by the noise from the neighboring construction and rock climbing area. We also appreciate you highlighting the cleanliness of the glass windows and wood panels, as well as the missing kitchen and pool towels. We will make sure these points are addressed with our housekeeping and operations teams.
Your feedback regarding the sofa cushions is also very helpful, and we’ll look into a practical solution to prevent them from sliding.
We truly appreciate your constructive feedback and hope to have the opportunity to provide you with a more comfortable and seamless stay in the future.


