8.9
Very Good
From 119 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Escotel Amazana
All
Staff Friendliness (7)
Ambiance (6)
Bedroom (6)
Accessibility (5)
Bathroom (5)
Hotel Area (5)
Distance to City Center (4)
Surroundings (4)
Family Friendly (4)
Activity Option (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Escotel Amazana

Number of reviews per page
20
40
Customer reviews
E***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 week(s) ago
When I entered the room, the sheets were covered in stains from something unknown. There was no soap. There were no cutlery. There was no Wi-Fi. Whatever. Once was enough.
Translated by Google Icon
See original
Find this review helpful?
I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Good choice to just stop by here
Translated by Google Icon
See original
Find this review helpful?
Gilang
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
For room A0320 the best dah
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
So far so good, the only downside is the lack of soap. At night, there's sometimes noise from motorbikes jamming on the road. In the morning, there's only the bus telolet.
Translated by Google Icon
See original
Find this review helpful?
A***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The rooms are cool and clean, absolutely fantastic. Regular.
Translated by Google Icon
See original
Find this review helpful?
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Friendly staff, good service when there are complaints.
Translated by Google Icon
See original
1 people find it helpful
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Comfortable, clean and fragrant place, cheap parking.
Translated by Google Icon
See original
Find this review helpful?
Gilang
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
If you come during the day, cleanliness is fine. But if you come at night, it's often a hassle. It's better to come in the afternoon.
Translated by Google Icon
See original
1 people find it helpful
W***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 14 week(s) ago
Maybe because it's cheap. The AC isn't cold. The staff aren't very friendly, they don't greet you, and they don't seem to care. Overall, it's pretty good for the price. But the privacy is lacking. Is there anyone in the room? The housekeeping just opens the door without knocking first. Be careful. The service via WhatsApp is fast. It's okay, but I'll only stay here once.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
23 Jul 2026
Thank you for your review. We apologize for any inconvenience you experienced during your stay. Regarding the air conditioning issue, the system was 5 minutes slow to activate because it was using a key tag system as we had just arrived. Our staff was assisting you with using the elevator to your floor. Our housekeeping staff provides daily cleaning services, and we always clean ourselves. We hope to welcome you again.
Translated by Google Icon
See original
d***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
I think it's very comfortable staying here. The place is cozy and not noisy either. The room smells nice, but the towels smell musty. Try washing them with some fragrance.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Thank you for your review. We apologize for any inconvenience you may have experienced during your stay. We will contact you as soon as possible to assist you in the future. We hope you will return to use our services again.
Translated by Google Icon
See original
Z***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
It's really worth it for that price, the facilities are complete and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Thank you for your positive review about your stay. We hope to welcome you back again.
Translated by Google Icon
See original
T***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
The room lights were off, the AC wasn't cold enough. Check-in before 2:00 PM was charged 50K, which was hilarious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Jun 2026
Thank you for your review. We apologize for the inconvenience caused by the electrical issue in our accommodation. We use a smart switch system to make it easier for you to access your room during your stay.
Translated by Google Icon
See original
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 19 week(s) ago
The point is, I don't want to stay here anymore. I was given a room that was completely uninhabitable. The most ruined part is not in the photo in the main room, the plywood was already destroyed due to leaks, there was a lot of mold on the walls. The AC in the main room was also not cold and a code appeared. After investigating what the code was, it turned out to be a freon pipe leak. And this was the first time I'd stayed in an apartment, all my family's feet were so dirty because the floor hadn't been cleaned, so I had to borrow a broom and mop, I cleaned it myself! I didn't have the energy to argue anymore so I just let it be, I didn't complain about the room. That night I had to pick up my mother at ICE BSD, and coincidentally I was given access to the elevator door along with a room key that had a broken connector, so the room key kept falling out. Because I was in a hurry, the room key ended up falling under the elevator. I quickly confirmed what happened to the receptionist. After confirming it three times, the receptionist threw up their hands and told me to wait for the manager. And the receptionist, 2 people, both said, "It's cheap ma'am, at most it's just for a spare key, less than 50 thousand". And you know what??? When I was about to check out and meet the manager, the manager apparently hadn't been informed by the receptionist I had previously informed. And the manager said, "What should I do ma'am? It's also difficult for me to get it under the elevator because I have to dismantle the elevator and call someone to work on the elevator, it has to be replaced as a package with the door latch". What? Isn't there another spare key? Then the manager said, "According to hotel regulations, damage and loss of cards are fined 200 thousand", while what fell under the elevator was the room key! The 200 thousand fine is if the elevator access card is damaged or lost!! While the room key was not damaged or lost! It just fell under the elevator! How could an apartment class not have an elevator maintenance person who can be asked to help get the key? Those who initially didn't want to complain about the very bad room so I extended everything.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Jun 2026
Thank you. We apologize for any inconvenience you experienced during your stay. We will promptly address any feedback or shortcomings. Regarding room access and elevator use, if keys or elevator access are lost or damaged, we will replace them according to our property's regulations. Thank you.
Translated by Google Icon
See original
A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
The room is okay, cold as requested but the Netflix is weak.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2026
Thank you for leaving a positive review. If there are any areas for improvement at Netflix, we will make immediate improvements. We look forward to your return.
Translated by Google Icon
See original
I***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The staff is responsive and friendly.
Find this review helpful?
Accommodation's Reply
19 Jun 2026
Thank you for your positive review of Escotel Amazona. We sincerely hope to welcome you again.
Translated by Google Icon
See original
g***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
For a budget of around 300, it's quite worth it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2026
Thank you for your positive review of Escotel Amazona. We sincerely hope to welcome you again.
Translated by Google Icon
See original
N***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
good place, fun, nice, clean
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2026
Thank you for your positive review of Escotel Amazona. We sincerely hope to welcome you again.
Translated by Google Icon
See original
g***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
It's really good, I've been here twice, it's perfect for resting, it's really comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2026
Thank you for your positive review about your stay. We hope to welcome you back again.
Translated by Google Icon
See original
Ariesta
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The place is comfortable but from morning to afternoon the light in the room is very bright.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2026
Thank you for your feedback and suggestions regarding the lighting in the room. We will follow up on this.
Translated by Google Icon
See original
Profile Picture
Novi O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The place is very comfortable, the employees are also friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2026
Thank you for your positive review about your stay. We hope to welcome you back again.
Translated by Google Icon
See original
Number of reviews per page
20
40