9.4
Exceptional
From 33 reviews
Cleanliness

9.6

Service and Facilites

9.6

Traveler Reviews Open Arms Hotel

Number of reviews per page
20
40
Top reviews
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent breakfast. Friendly staff. Great location in a pretty village with an amazing beach nearby. Will definitely return.
Kathleen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful quiet location. Lovely atmosphere- especially the old library. Food was excellent and good value for money. Staff very friendly. Small but clean room.
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When you stay in a quiet part of the world, where you're staying becomes far more important. It's got to be unusual that it feels like home.
Stewart
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Open Arms is a lovely wee hotel with friendly efficient staff. If you want a relaxing quiet break this is the place. Excellent bus service to both North Berwick and Edinburgh but if you're staying in the village the Castle Inn is worth paying a visit.
Moira
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The staff were extremely helpful and efficient. The room was spotless huge bathroom comfortable beds. Hotel is in a beautiful conservation village so lovely views we also had a garden room with easy access to lovely garden and seating to chill with a cuppa. Breakfast was excellent. I recommend Open Arms hotel to anyone visiting North Berwick.
Read More
Philip
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I had a very nice stay at the Open Arms Hotel. The staff were very welcoming and made me feel at home. The room was first class with a view over the village green and very comfortable. The lounge area with the open fire is lovely and relaxing being able to have a pre- dinner drink and review the menu. It was a very enjoyable stay and will definitely be returning again in the very near future.
Read More
kali
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing Scottish experience. Will come back again
CHRIS
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very clean room, great staff, good food
Caroline
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good morning, I just wanted to let you know that I experienced a few problems with breakfast during our stay. Firstly, on Saturday morning, when I asked for a coffee, I was given a half cup of cold black coffee by a young man. I did not say anything at the time. The following morning, I bought my own coffee and noticed that everyone else in the restaurant was being served coffee in a small cafetière. I did not understand why this was not offered to me. Also, on Sunday morning, I ordered Eggs Royale. Instead, I was served two boiled eggs on smoked salmon with what looked like two spoons of mayonnaise. I mentioned to the staff that it was not Eggs Royale, but again I left it, as they did not seem to know how to deal with the issue. We had also booked a table on Friday night and could not understand why there were two different dining rooms — one with tablecloths and one plain. When I made the booking, I believed we would be seated in the main restaurant, as there was nothing on the website explaining the difference. Otherwise, the food on Friday night was good and the bedroom was lovely. However, we travel frequently in Scotland and, unfortunately, I will not be returning. Please do not retain my email address for marketing purposes. Kind regards, Caroline
Read More
Katie
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was great. Breakfast amazing. Staff mega helpful. Dog friendly. Evening meal good but limited but that fits with the style of the hotel. We would go back. Mark & Katie Hutchison
Claire
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Having dined here several times under the previous owners, this was, however, our first time staying at the Open Arms (now under new ownership). We were not disappointed. Dinner was as delicious as before (though we were sorry to see that the haggis wellington option was no longer on the menu). My partner’s severe pork allergy was catered for with an alternative option for his breakfast & staff seemed well aware of this - thank you. Our room was clean, comfortable & had all the amenities we needed for our stay. (The only thing to mention is that when the shower went on, it made an extremely loud whistling noise throughout which should be looked at.) Relaxing by the fire on a wild & wet afternoon was just the tonic on this short break. The staff cannot be faulted. All were friendly and welcoming, but special mention must go to the dark-haired lady who may be the reception manager (?) who made you feel as if you were a guest in her home. We will definitely be back! Andrew & Claire
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40