Traveloka (135)
Other sources (240)
7.8
Pleasant
From 135 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
7.7
Meal
7.6
Location
8.0
Service and Facilites
7.9
People often mention about Link Hotel Singapore
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Staff Friendliness (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews Link Hotel Singapore
Number of reviews per page
20
40
Customer reviews
R***i
10.0
/10
Reviewed 48 week(s) ago
The location is very strategic. The bus stop is across the hotel. Just turn right at the traffic light to reach MRT station and turn left to reach Tiong Bahru Market.
1 people find it helpful
Accommodation's Reply
31 Jul 2024
Dear valued guest, thank you so much for your positive review and perfect score! We’re thrilled to hear that our convenient location contributed to your enjoyable experience. Your feedback motivates our team to continue providing excellent service. We look forward to welcoming you back to Link Hotel Singapore again!
Sincerely yours,
Marketing Communications Team
V***i
Leisure
6.3
/10
Reviewed 56 week(s) ago
My room was not cleaned. The bed was not made up on the first day I stayed there. And blanket was put as if has been cleaned. On the second day. They took dirty towels, replenish tea and coffee, but didn't replenish with clean blanket and bed was left untouch/not cleaned. When I came back at 11 pm. I was shocked. When I complained, the front desk staff gave me the new room which is great. AC in the room also made a lot of noise. Front desk staff which I forgot the name (big tall young guy) is very nice and friendly.
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2 people find it helpful
Accommodation's Reply
07 Jun 2024
Dear valued guest,
Thank you for sharing your recent experience with us. We extend our sincere apologies for the service shortcomings you encountered during your stay. Please be assured that we have addressed your concerns with our team, and we have also shared your compliments regarding the friendly service provided.
We genuinely appreciate your patience and understanding in this matter. We eagerly anticipate the opportunity to welcome you back in the future and are committed to ensuring that your next experience with us is even more enjoyable and memorable.
Warm regards,
Marketing Communications Team
LN
Ling N.
8.5
/10
Reviewed 59 week(s) ago
Comfortable to stay. Bright room. The hotel is not very presentable seen from outside. No proper signage clearly shown it is Link Hotel, people will only know it is a hotel via online, if you passby in day or night, you won't know it is an hotel there!
2 people find it helpful
Accommodation's Reply
20 May 2024
Dear Ms Ng,
Thank you for your positive review and for choosing to stay with us. We're delighted to hear that you had a pleasant experience. We want to assure you that we do have hotel signage located at the side of the building. However, we understand that it may not have been as visible as we would have liked during your visit. Your feedback is valuable to us, and we will certainly take steps to enhance the visibility of our signage for the convenience of our guests.
It was our pleasure to have you as our guest, and we eagerly anticipate welcoming you back again soon. If you have any further suggestions or requests, please feel free to reach out to us.
Yours sincerely,
Marketing Communications Team
LI
Lira I.
5.4
/10
Reviewed 72 week(s) ago
Their Hotel service not up to the mark as their price. It ' s a 2 star hotel room and service.
1 people find it helpful
DD
Dewa D.
6.9
/10
Reviewed 122 week(s) ago
Very very not god service from the manager receptionist I don't know his name but I remember he is not friendly and looks old but the other staff is very friendly and I apreciate that, please improve your hospitality thanks.
3 people find it helpful
AL
Anthony L.
9.7
/10
Reviewed 148 week(s) ago
It has been a wonderful experience staying at Link Hotel with its centralised location close to a lot of amenities, places of interest, plenty of choices for food nearby and not forgetting the friendly and helpful staff.
5 people find it helpful
LA
Lia A. H.
8.8
/10
Reviewed 286 week(s) ago
The room is clean and neat. The housekeeping very helpful during I stayed
3 people find it helpful
BD
Bobby D. W.
Family
9.7
/10
Reviewed 286 week(s) ago
clean room, but not too large. we stay there 2 adults and 2 kids, my wife and kids are sleep on the bed, while I sleep on air mattress. nice bathroom. the staffs are polite. near to tiong bahru market, 5 minutes by walk. lots of food stall there, variety of food, price not expensive, open at 9 in the morning. some stall still open until night. at the back of this hotel there's a food court but I didn't try to eat there. the hotel also have Chinese food resto at ground floor, food taste very good but quite pricey. quite far to the MRT station, but there's a bus station at front and back of the hotel.
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4 people find it helpful
M
Meirysyah
Family
8.5
/10
Reviewed 287 week(s) ago
Nice nice nice ok, very nice😊
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Peter
Shopping and Culinary
8.8
/10
Reviewed 293 week(s) ago
Clean hotel. The room was clean. Service is also okay. The location is very old town. For those who like the old feel, suitable to stay in this area. However, there are no 7 Eleven or mini markets near the hotel. It is recommended to buy necessary items before returning to the hotel. The bus terminal is opposite the hotel. But MRT is a bit far. Hotel prices are rather expensive.
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5 people find it helpful
Mrs Marchica Angela
6.0
/10
Reviewed 294 week(s) ago
Ask for a very 100 deposit but until today it hasn't been returned.
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4 people find it helpful
lk
lim k. b.
6.0
/10
Reviewed 297 week(s) ago
Stolen shoe by the cleaner with no explaination.
1 people find it helpful
Guest
Family
6.2
/10
Reviewed 297 week(s) ago
Noisy from the corridor when people are talking. Louder into the room, very loud.
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1 people find it helpful
Thatchakorn K.
Backpacking
9.3
/10
Reviewed 298 week(s) ago
The hotel is nice and clean. The service was excellent as staff were helpful and friendly. The location is quite far from the nearest MRT station; Outram Park, however the hotel provides the shuttle bus sending to that MRT station.
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RD
RITUELI D.
Family
8.5
/10
Reviewed 299 week(s) ago
Good location. A bus stop is right across the hotel. The bus connects to many different destinations. In the hotel there is a restaurant. The prices is very affordable. Much cheaper than the other touristic places. The room is good and super clean. Not too big. But it’s big enough for Singaporean standard. I would love to come back
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1 people find it helpful
P
Pardi
9.1
/10
Reviewed 300 week(s) ago
Location is very strategic, near food center and SGH clean room and nice service
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Achmad a.
6.0
/10
Reviewed 303 week(s) ago
Poor service and very not friendly
2 people find it helpful
FR
Froilan R.
Romantic
8.5
/10
Reviewed 306 week(s) ago
The Location is just right near the food hawker's center (Tiong Bahru Market) The Bus station is right in front of the Hotel and one ride to MRT station. From there you can go were ever you want in the City. The Hotel staff are accommodating and the room service is superb always have clean bed sheet and towel every time we enter the room. shot out to (Sharon). Only one little bit of problem one out of three rooms I book encountered a door lock malfunction twice in five days of stay. Overall we have a very pleasant stay.
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1 people find it helpful
nt
natcha t.
Backpacking
8.5
/10
Reviewed 316 week(s) ago
Clean room, friendly staff, near food market
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Bobby F.
5.7
/10
Reviewed 321 week(s) ago
Dekek services and rooms and prices are also not appropriate.
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2 people find it helpful
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