Staff was attentive and helpful. The location was so convenient.

the staff were very helpful. unfortunately when i stay they had to fix the elevator so noisy in the morning. but they give us a big plate of fruits for the unconvinced.great thing is bus transport literary infront the hotel but for mrt bit far

The hotel is good, spacious, and the price is reasonable.

Please, don't push your luck staying here, I know it's an old hotel, that is acceptable, but cleanliness has nothing to do with it. Came to Singapore during F1 season, and we all know how expensive hotels could get during an international event. Found this hotel with an amazing location. Bus stop is in front of the lobby, Newton food center was around the corner, Novena MRT station was 8 minutes walk. location wise, it's amazing. But when it comes to cleanliness, it was the worst experience I have ever had in Singapore. When I saw a 4 star hotel, I chose it, I mean, how bad could it be? a 4 star hotel in SINGAPORE? I was dead wrong. The room was damp, my clothes are pretty much almost wet the morning after. The collection of dust was spectacular. I don't really think they clean everything during routine house keeping duties. They might change the bed sheet (or maybe not), emptied the bins, but that was pretty much it. AC was not working properly, found my self woke up 3 am in the morning wet of sweats. The room smells funny, they don't serve water in the room, but they do have dispensers at every floors. I mean, it's 4 star hotel! I will not ever come back, and neither should anyone, it was a rip off.

I've stayed here twice. The hotel is comfortable and easily accessible. The bus stop is right in front of the hotel, making connecting to the MRT easy. The bedrooms are spacious compared to other hotels. I hope the interiors of the rooms will be renovated in the future.

Staying at Hotel Royal is a very pleasant experience. Starting from the service from the management level to the house keeping, all is the best. On this occasion, I would like to thank Ms. Alice and Ling (pretty smile duty manager) with other staff for their friendly and professional services. I always stay at Hotel Royal when in Singapore. If it is counted dozens of times and will continue. It is true, Hotel Royal is my second home in Singapore. Will stay again.

Singapore is the country I visit most frequently, both for recreation and business. Of course, my choice for accommodation is the Royal Hotel. I've stayed here dozens of times and have always received excellent and friendly service from Ms. Alice and the other hotel staff. The Royal Hotel is like a second home to me.

Staying at hotel Royal is a very pleasant experience. Starting from the service from the management level to the house keeping all is the best. On this occasion I would like to thank Ms. Alice and her staff for their friendly and professional services. I always stay at hotel Royal when I'm in Singapore. If it is counted dozens of times and will continue. It is true, hotel Royal is my second home in Singapore. Thank you hotel Royal.

At first, I was a little disappointed with the receptionist. I booked two rooms. I still hadn't arrived yet, so my mother, who had arrived first, asked me to check in. But the receptionist refused because I wasn't the only one who arrived. Even though we had photos and the hotel booking code.

Great stay, easy access, friendly staff, spacious and clean rooms.

Nice and friendly staff and clean rooms.

Good... Very good and comfortable

Always a choice for accommodation when going to Singapore because it is close to everywhere.

One of the hotels whose rooms are large, so comfortable.

Spacious room, 1.8m bed, very suitable for families with small children. Location near MRT, bus.

The room is too cheap compared to the quality, not too luxurious but spacious and clean. The staff is enthusiastic, helping me book a car and make international calls. The small minus point is that the room is a bit cold.

The bus stop is in front of the hotel, making it easy, and the rooms are quite spacious.

Very good for business trips because the area is quite comfortable and the MRT is close.

All staff are very friendly and very efficient

Staff are friendly and the check-in/check-out process is very easy.