8.4
Very Good
From 1,511 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Swiss Belhotel Papua Jayapura
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Staff Friendliness (18)
Bedroom (17)
Distance to City Center (15)
Accessibility (14)
Ambiance (14)
Surroundings (13)
Bathroom (13)
Check-in/out Time (12)
Room Space (12)
Hotel Area (12)
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Traveler Reviews Swiss Belhotel Papua Jayapura

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40
Customer reviews
Irnataty M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Amazing view, beautiful
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Accommodation's Reply
21 Sep 2025
Dear Ms. Irnataty M, Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to leave a comment during your visit to Swiss-Belhotel Jayapura, Papua. We are very happy to read your review. Thank you for choosing our hotel as your place to stay, and thank you also for your rating. We look forward to welcoming you back on your next visit with a more enjoyable experience. Thank you very much. Warm regards, Management of Swiss-Belhotel Jayapura, Papua
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a***s
icon-Staycation
Staycation
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9.3
/10
Reviewed 3 week(s) ago
The food lacks variety and the taste doesn't match that of a star-rated hotel. Not all of the staff are friendly.
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Accommodation's Reply
10 Sep 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to leave a comment during your visit to Swiss-Belhotel Jayapura, Papua. We are very happy to read your review. Thank you for choosing our hotel as your place to stay, and thank you also for your rating and feedback. This will certainly be our evaluation for all our team to be even better in providing services to guests, including you. We look forward to welcoming you on your next visit with a more pleasant experience again. Thank you very much. Warm regards, Management of Swiss-Belhotel Jayapura, Papua
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N***y
icon-Business
Business
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9.4
/10
Reviewed 3 week(s) ago
The room is comfortable, clean and quiet.
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Accommodation's Reply
07 Sep 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to leave a comment during your visit to Swiss-Belhotel Jayapura, Papua. We are very happy to read your review. Thank you for choosing our hotel as your place to stay, and thank you also for your rating and feedback. This will certainly be our evaluation for all our team to be even better in providing services to guests, including you. We look forward to welcoming you on your next visit with a more pleasant experience again. Thank you very much. Warm regards, Management of Swiss-Belhotel Jayapura, Papua
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N***y
icon-Business
Business
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9.4
/10
Reviewed 3 week(s) ago
Comfortable, clean and quiet room
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Accommodation's Reply
07 Sep 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to leave a comment during your visit to Swiss-Belhotel Jayapura, Papua. We are very happy to read your review. Thank you for choosing our hotel as your place to stay, and thank you also for your rating and feedback. This will certainly be our evaluation for all our team to be even better in providing services to guests, including you. We look forward to welcoming you on your next visit with a more pleasant experience again. Thank you very much. Warm regards, Management of Swiss-Belhotel Jayapura, Papua
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Faiza H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
They are very flexible with early check-in, mantap
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Accommodation's Reply
27 Jul 2025
Dear Mr.Faiza H, Warmest Greetings from Swiss-Belhotel Jayapura, Thank you very much for choosing Swiss-Belhotel Jayapura for your recent stay and for your pleasure to write and share this review for us. We are very delighted that we have been serve your needs and expectations though you have no idea about our hotel yet at first time you decided to stay in our hotel. It is a proud for us that you like the whole facilities and services in our hotel as well as our location which is very accessible to reach any places around Jayapura. We would be waiting for your next visit to our hotel and we would do our best for further improvement for another memorable experiences for you and all guests. We are also very grateful that you have been pleased to recommend our hotel to your friends. Should you require any further information or assistance for your next booking, please feel free to contact us. Smile Management of Swiss-Belhotel Jayapura, Papua
Y***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Great Food service could be improved Friendly staff
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Accommodation's Reply
22 Jul 2025
Dear Mr. Yosias, Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to leave a comment during your visit to Swiss-Belhotel Jayapura, Papua. We are very happy to read your review. Thank you for choosing our hotel as your place to stay, and thank you also for your rating and feedback. This will certainly be our evaluation for all our team to be even better in providing services to guests, including you. We look forward to welcoming you on your next visit with a more pleasant experience again. Thank you very much. Warm regards, Management of Swiss-Belhotel Jayapura, Papua
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Jati J.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Comfortable hotel with sea view, also fun because there are lots of food stalls.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Mr./Mrs. Jati J, Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as a place to stay, and thank you also for the assessment and input given, Certainly this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more pleasant experience again. Thank you very much. Warm regards, Management of Swiss-Belhotel Jayapura, Papua
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aditya h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
This hotel is comfortable, staff friendly, and the location is very convenient.
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Accommodation's Reply
17 May 2025
Dear Mr.Aditya H Warmest Greetings from Swiss-Belhotel Jayapura, Thank you very much for choosing Swiss-Belhotel Jayapura for your recent stay and for your pleasure to write and share this review for us. We are very delighted that we have been serve your needs and expectations though you have no idea about our hotel yet at first time you decided to stay in our hotel. It is a proud for us that you like the whole facilities and services in our hotel as well as our location which is very accessible to reach any places around Jayapura. We would be waiting for your next visit to our hotel and we would do our best for further improvement for another memorable experiences for you and all guests. We are also very grateful that you have been pleased to recommend our hotel to your friends. Should you require any further information or assistance for your next booking, please feel free to contact us. Smile Management of Swiss-Belhotel Jayapura, Papua
aditya h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
This hotel is comfortable, staff friendly, and the location is very convenient.
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Accommodation's Reply
17 May 2025
Dear Mr.Aditya H Warmest Greetings from Swiss-Belhotel Jayapura, Thank you very much for choosing Swiss-Belhotel Jayapura for your recent stay and for your pleasure to write and share this review for us. We are very delighted that we have been serve your needs and expectations though you have no idea about our hotel yet at first time you decided to stay in our hotel. It is a proud for us that you like the whole facilities and services in our hotel as well as our location which is very accessible to reach any places around Jayapura. We would be waiting for your next visit to our hotel and we would do our best for further improvement for another memorable experiences for you and all guests. We are also very grateful that you have been pleased to recommend our hotel to your friends. Should you require any further information or assistance for your next booking, please feel free to contact us. Smile Management of Swiss-Belhotel Jayapura, Papua
H***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 26 week(s) ago
My experience staying on April 3rd I experienced a little problem that made me a little annoyed! I booked a room under my name but for two people with my husband! Well, when I went out, I left all the keys at the receptionist, then my friend delivered a car for me to use, but mentioned my room number and my husband's name, so the receptionist refused on the grounds that the room owner's name was different, while I put my cellphone number when filling in the data, they should have called me to ask if there was really a friend delivering the car! But the receptionist insisted on refusing without calling me! So what's the use of my cellphone number, there should have been two confirmations, right! Maybe my suggestion is that the receptionist be educated again! What's wrong with calling me to confirm the room renter, right?
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Accommodation's Reply
11 Apr 2025
Dear Valued Guest. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as your preferred place to stay, and thank you for your assessment and input provided, We apologize for the inconvenience you caused while staying with us, Surely this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more enjoyable experience again. Thank you. Warm regards,. Management Swiss-Belhotel Jayapura, Papua
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Jonathan T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Friendly staff, cleanliness is okay, it's a pleasure to stay here.
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1 people find it helpful
Accommodation's Reply
05 Mar 2025
Dear Mr. Jonathan T. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as a place to stay, and thank you also for the assessment and input given, Certainly this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more pleasant experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
friendly staff or cool view or calm atmosphere
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2 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Valued Guest. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as a place to stay, and thank you also for the assessment and input given, Certainly this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more pleasant experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Staying at Swissbel several times, no problems
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1 people find it helpful
Accommodation's Reply
30 Jan 2025
Dear Valued Guest. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as your preferred place to enjoy BBQ always, and thank you also for the assessment and input given, Surely this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more enjoyable experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The room given was not in accordance with what was requested. I asked for a room facing the sea, the one given was facing the highway.
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Accommodation's Reply
14 Jan 2025
Dear Valued Guest. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as your preferred place with your family, and thank you also for the assessment and input given, We accept the reservation according to what we received through the voucher, Of course this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more enjoyable experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
friendly staff at the hotel mantapppp
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Accommodation's Reply
11 Jan 2025
Dear Valued Guest. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as a place to stay, and thank you also for the assessment and input given, Certainly this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more pleasant experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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D***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Friendly to staff and scrty thank you
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1 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as a place to stay, and thank you also for the assessment and input given, Certainly this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more pleasant experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
New Year's Eve celebrations here are pampered with various delicious cakes, etc., the rooms are very comfortable and spacious, and the service is very friendly.
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2 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Valued Guest. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as a place to celebrate your New Year with your family, and thank you also for the assessment and input given, Certainly this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more enjoyable experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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ZAINAL R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Nice location. Balcony view was wonderful. Sea view direct to city bay. You can see all the port activity
1 people find it helpful
Accommodation's Reply
01 Dec 2024
Dear Mr. Zainal R, Warmest Greetings from Swiss-Belhotel Jayapura, Thank you very much for choosing Swiss-Belhotel Jayapura for your recent stay and for your pleasure to write and share this review for us. We are very delighted that we have been serve your needs and expectations though you have no idea about our hotel yet at first time you decided to stay in our hotel. It is a proud for us that you like the whole facilities and services in our hotel as well as our location which is very accessible to reach any places around Jayapura. We would be waiting for your next visit to our hotel and we would do our best for further improvement for another memorable experiences for you and all guests. We are also very grateful that you have been pleased to recommend our hotel to your friends. Should you require any further information or assistance for your next booking, please feel free to contact us. Smile Management of Swiss-Belhotel Jayapura, Papua
f hari n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
In order to provide parking gate facilities for entering and exiting the environment
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Accommodation's Reply
22 Nov 2024
Dear Mr. F hari, Warm Greetings Swiss-Belhotel Jayapura, Thank you for your time to fill in a good review of our hotel, regarding the parking gate, we apologize that we have not had any cooperation with the Government. We hope to welcome you on your next visit with a more pleasant experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 45 week(s) ago
The hotel staff is slow, not fast response. Even though I upgraded the room for another 250 thousand. For deluxe. But given one with a window that can't be opened, even though I want to see the sea. Sigh. Poor choice. Not good service, different from Aston.
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Accommodation's Reply
20 Nov 2024
Dear Valued Guest. Warm greetings from Swiss-Belhotel Jayapura, Papua. We are very grateful that you took the time to provide comments when visiting Swiss-Belhotel Jayapura, Papua. We are very happy to read the reviews given to us. Thank you for choosing our hotel as a place to stay, and thank you also for the assessment and input given, Certainly this will be our evaluation again for all our teams to be better in providing services to guests, including to you. We hope to welcome you on your next visit with a more pleasant experience again. Thank you. Warm regards, Management Swiss-Belhotel Jayapura, Papua
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