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The Benson Hotel
Hotels
8.4
/10
Very Good
371 reviews
What Guests Say About Their Stay
Judith
10.0
/ 10
Excellent hotel with beautiful bathroom. Great view. Helpful staff. My only complaint about the room is that we had two beds and one bedside table and lamp. Walking distance to the shopping complex and to the Esplanade. Close to many restaurants and coffee shops.
Elsa
10.0
/ 10
The property is in the centre of the city. Most businesses areas are walking distance. Excellent location 😍.
James
10.0
/ 10
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
In the Area
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44-56 Grafton Street, Cairns City, Cairns, Queensland, Australia, 4870
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Benson Hotel
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What's around The Benson Hotel
44-56 Grafton Street, Cairns City, Cairns, Queensland, Australia, 4870
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Discover More About The Benson Hotel
Location
The Benson Hotel is a hotel is located at Cairns City.
About The Benson Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Benson Hotel exclusively for you.
The Benson Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Benson Hotel.
All facilities in The Benson Hotel
Others
Hotel Services
- Tours
- Laundry service
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Parking
- Smoking area
- Banquet
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Romantic proposal packages
- Outdoor pool
- Garden
- Pool sun loungers
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Benson Hotel
Important Note
- Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
- Covered self parking fee: AUD 25 per night
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 35.0 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: AUD 100 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a debit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Benson Hotel | 101 |
Number of floors in The Benson Hotel | 10 |
Another facilities in The Benson Hotel | Tours, Laundry service, Newspaper in lobby, Luggage storage, Porter |
Frequently asked question in The Benson Hotel
What are available facilities at The Benson Hotel?
There are top facilites at The Benson Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Benson Hotel?
The standard check-in time at The Benson Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does The Benson Hotel provide breakfast?
Yes, The Benson Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Benson Hotel?
The Benson Hotel is a 4.0-star hotel.
How many floors does The Benson Hotel have?
The Benson Hotel has 10 floors.
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More Reviews from Other Guests in The Benson Hotel
Overall Ratings & Reviews The Benson Hotel
Other sources (371)
8.4
Very Good
From 371 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
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Traveler Reviews The Benson Hotel
Number of reviews per page
20
40
Top reviews
Mark
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff were friendly and helpful.
Judith
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Excellent hotel with beautiful bathroom. Great view. Helpful staff. My only complaint about the room is that we had two beds and one bedside table and lamp. Walking distance to the shopping complex and to the Esplanade. Close to many restaurants and coffee shops.
R
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location for a stay in Cairns and visiting The Reef
michelle
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Was very convenient to walk everywhere close to shops and restaurants
Elsa
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property is in the centre of the city. Most businesses areas are walking distance. Excellent location 😍.
James
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
Rebecca
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We stayed 5 nights and the breakfast included was very average same food each day and variety was very simple and the staff were very sad. We attended the cocktail half price on Friday evening and was not offered the free canapés. The bar Manger was a complete smart ass and locked us on the balcony on our last day. Place was overall nice and central to cairns only a 8 min walk to the esplanade.
Read More
Kylie
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location. Will stay here again
Katy
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Del
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Was a bit of a walk away from the esplanade but
Siddharth
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great and comfortable stay. The staff at reception was great.
Robyn
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
There was nothing unique about the property. It was clean & central & the car park was a plus. However we had a great big air conditioner outlet outside of our room which could be heard at all hours. That really spoilt our stay.
Francine
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Anthony
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The rooms are ok and nice and clean
The bad points
A/C. Loud even on low settings
Breakfast was cold the whole hot selection was cold
Pavel
Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful hotel in the heart of Cairns. Clean, cosy, delicious food (Eugene the Chief is amazing). Everything is around the corner. Wish no better for a good vocation.
Kwan
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
All was good just the shower recess needs more scrubbing.
naomi
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Central location and we got it for a good price. Room was comfortable and in good condition. Housekeeping was a bit hit and miss. Sometimes we got shower gel/ toilet roll/coffee sometimes we didn’t. It was quickly rectified when we spoke to staff. Pool area was very clean but not the most appealing pool area I gave ever seen. The bar appears to only be open on Fridays and Saturdays. Happy hour on both of these evenings with live music and free finger food on Friday evening. I would definitely stay there again for the right price.
Read More
Jade
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean, friendly. Noisy. Could hear everything from in the hallways from people walking through late ai night probably from drinking and partying
IHolarnie
Friends and Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Loved our stay. Staff were very friendly and helpful with anything we needed. Definitely recommend staying here.
Jan
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We stayed for 1 night, ( flight layover) the hotel is a nice boutique style hotel but it has some issues, $100 breakage deposit, a bit steep considering it may take 30 days to refund same. Only one lift was working and the keycard was iffy too. Bottle of water in room was a nice touch until I spotted the $2 charge. Breakfast was nice but could add some cheese and yoghurts. Room for improvement I feel.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Benson Hotel
Other sources (371)
8.4
Very Good
From 371 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Benson Hotel
Number of reviews per page
20
40
Top reviews
Mark
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff were friendly and helpful.
Judith
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Excellent hotel with beautiful bathroom. Great view. Helpful staff. My only complaint about the room is that we had two beds and one bedside table and lamp. Walking distance to the shopping complex and to the Esplanade. Close to many restaurants and coffee shops.
R
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location for a stay in Cairns and visiting The Reef
michelle
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Was very convenient to walk everywhere close to shops and restaurants
Elsa
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property is in the centre of the city. Most businesses areas are walking distance. Excellent location 😍.
James
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
Rebecca
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We stayed 5 nights and the breakfast included was very average same food each day and variety was very simple and the staff were very sad. We attended the cocktail half price on Friday evening and was not offered the free canapés. The bar Manger was a complete smart ass and locked us on the balcony on our last day. Place was overall nice and central to cairns only a 8 min walk to the esplanade.
Read More
Kylie
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location. Will stay here again
Katy
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Del
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Was a bit of a walk away from the esplanade but
Siddharth
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great and comfortable stay. The staff at reception was great.
Robyn
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
There was nothing unique about the property. It was clean & central & the car park was a plus. However we had a great big air conditioner outlet outside of our room which could be heard at all hours. That really spoilt our stay.
Francine
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Anthony
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The rooms are ok and nice and clean
The bad points
A/C. Loud even on low settings
Breakfast was cold the whole hot selection was cold
Pavel
Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful hotel in the heart of Cairns. Clean, cosy, delicious food (Eugene the Chief is amazing). Everything is around the corner. Wish no better for a good vocation.
Kwan
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
All was good just the shower recess needs more scrubbing.
naomi
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Central location and we got it for a good price. Room was comfortable and in good condition. Housekeeping was a bit hit and miss. Sometimes we got shower gel/ toilet roll/coffee sometimes we didn’t. It was quickly rectified when we spoke to staff. Pool area was very clean but not the most appealing pool area I gave ever seen. The bar appears to only be open on Fridays and Saturdays. Happy hour on both of these evenings with live music and free finger food on Friday evening. I would definitely stay there again for the right price.
Read More
Jade
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean, friendly. Noisy. Could hear everything from in the hallways from people walking through late ai night probably from drinking and partying
IHolarnie
Friends and Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Loved our stay. Staff were very friendly and helpful with anything we needed. Definitely recommend staying here.
Jan
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We stayed for 1 night, ( flight layover) the hotel is a nice boutique style hotel but it has some issues, $100 breakage deposit, a bit steep considering it may take 30 days to refund same. Only one lift was working and the keycard was iffy too. Bottle of water in room was a nice touch until I spotted the $2 charge. Breakfast was nice but could add some cheese and yoghurts. Room for improvement I feel.
Read More
Number of reviews per page
20
40