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Rafael Kaiser - Premium Apartments City Centre
Apartments
9.4
/10
Exceptional
288 reviews
What Guests Say About Their Stay
Kyi
10.0
/ 10
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
Brent
10.0
/ 10
Thanks for a great stay! I highly recommend this property for a stay in Vienna!
Susan
10.0
/ 10
We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite!
The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too.
Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!).
I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
In the Area
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Glockengasse 1, Gemeindebezirk Leopoldstadt, Wien Stadt, Vienna, Austria, 1020
Main Facilities
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WiFi
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Available Room Types in Rafael Kaiser - Premium Apartments City Centre
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What's around Rafael Kaiser - Premium Apartments City Centre
Glockengasse 1, Gemeindebezirk Leopoldstadt, Wien Stadt, Vienna, Austria, 1020
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Discover More About Rafael Kaiser - Premium Apartments City Centre
Location
Staying at Rafael Kaiser - Premium Apartments City Centre is a good choice when you are visiting Leopoldstadt.
About Rafael Kaiser - Premium Apartments City Centre
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Rafael Kaiser - Premium Apartments City Centre is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Rafael Kaiser - Premium Apartments City Centre.
All facilities in Rafael Kaiser - Premium Apartments City Centre
Others
Hotel Services
- Express check-in
- Luggage storage
- Express check-out
- Multilingual staff
- Laundry service
General
- Parking
- Smoking area
- Rooftop terrace
- Parking (surcharge)
Nearby Facilities
- Grocery
- ATM/Banking
Things to Do
- Romantic proposal packages
Connectivity
- Free WiFi
Public Facilities
- Others
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Rafael Kaiser - Premium Apartments City Centre
Important Note
- Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
- Covered self parking fee: EUR 19 per night
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Rafael Kaiser - Premium Apartments City Centre | 20 |
Number of floors in Rafael Kaiser - Premium Apartments City Centre | 5 |
Another facilities in Rafael Kaiser - Premium Apartments City Centre | Express check-in, Luggage storage, Express check-out, Multilingual staff, Laundry service |
Frequently asked question in Rafael Kaiser - Premium Apartments City Centre
What are available facilities at Rafael Kaiser - Premium Apartments City Centre?
There are top facilites at Rafael Kaiser - Premium Apartments City Centre such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rafael Kaiser - Premium Apartments City Centre?
The standard check-in time at Rafael Kaiser - Premium Apartments City Centre is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Rafael Kaiser - Premium Apartments City Centre?
Rafael Kaiser - Premium Apartments City Centre is a 4.0-star hotel.
How many floors does Rafael Kaiser - Premium Apartments City Centre have?
Rafael Kaiser - Premium Apartments City Centre has 5 floors.
How many rooms are available at Rafael Kaiser - Premium Apartments City Centre?
Rafael Kaiser - Premium Apartments City Centre has 20 rooms in total.
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More Reviews from Other Guests in Rafael Kaiser - Premium Apartments City Centre
Overall Ratings & Reviews Rafael Kaiser - Premium Apartments City Centre
Other sources (288)
9.4
Exceptional
From 288 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Rafael Kaiser - Premium Apartments City Centre
Number of reviews per page
20
40
Top reviews
Kyi
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
Brent
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Thanks for a great stay! I highly recommend this property for a stay in Vienna!
Susan
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite!
The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too.
Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!).
I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
Read More
Angenette
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.
Eliza
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Absolutely amazing location. Highly recommend!
Alice
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The area is not what I expected, however, I do love the suites .. they are very spacious and very clean . Communication with manager was really good …. The only thing I didnt like was the location.. would have been better if its near where we can walk to a lot of activities ….
Michael
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The apartment provided everything we needed for a short stay. Even the sofa bed was super comfortable. Free use of the laundry (brand new washing machines and drier) were a real bonus.
Kiran
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We really liked our penthouse apartment with a balcony. It was perfect for our needs, air-conditioned with a small kitchen to prepare breakfast, and a fridge. The area was great for us as it wasn't too far from the metro and tram lines. There was a great vegan ice cream place nearby and a supermarket. The Staff were super helpful when we arrived too early, and we even managed to do our laundry!! it was an awesome apartment :)
Read More
MONOJ
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Excellent place to stay. Spacious room. Balcony for a nice drink
The dryer doesn’t work. Rest no problem.
Vladimir
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great location with high ceilings. Clean and comfortable
Casey
Business and Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Location was good
Verified traveler
Friends and Family
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Poor communication or service.
Poor cleaning or tidiness
Poor room facilities
Broken coffee machine
Very disappointed with the apartment and the experience, would not consider visiting again
Kerstin
Business
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This was the third time I stayed at Rafael Kaiser. I really enjoy the location as much as the apartments, which are spacious, nicely furnished and well equipped and have a great roof-top balcony. Laundry room and gym are also provided. Many restaurants are in the neighborhood, subway and buses in front of the building.
tal
Friends and Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Thie apartment is excellent for two couples. Each bedroom has a comfortable bed and a pretty spacious shower. The apartment had one toilet room to be shared by the two couples, which was the only downside. The location is quite good. Not at the busiest center which has pros (quiet and cleaner) and cons (a bit more distant). It is about 20-25 minutes walk away from Stephenplatz. Kitchen is very small but was equipped with an excellent dishwasher, had all utencils, pots, pans etc. And a small two burner electroc stovetop. (no stove).
Read More
Breanna
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The property was very clean and had a great view. The area around the property was walkable and nice. It was about a 15-20 minute walk to the city center, which was nice.
Jeffrey
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Free luggage storage pre-checkin
Tianjun
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great place to stay for 5 days with our family of 4. The 2 bedroom apartment is spacious and has everything you would need. Grocery stores are within minutes of walk. St Stephen cathedral is 15 min walk away. Quiet and safe neighborhood. Highly recommended👍
Mark
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Everything was great. The only problem was when we need bathroom supplies it was almost impossible to get anyone. Had to buy TP to finish stay. Parking is very misleading and when when found a spot up the street where everyone said to park we ended up getting a ticket for 36 Euros, allegedly it was short term but we saw other cars there overnight and they did not get ticket.
Read More
Gabor
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
An amazing weekend soent with family
Greg
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great location, amenities and everything in-between. We would definitely stay there again.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Rafael Kaiser - Premium Apartments City Centre
Other sources (288)
9.4
Exceptional
From 288 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Rafael Kaiser - Premium Apartments City Centre
Number of reviews per page
20
40
Top reviews
Kyi
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
Brent
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Thanks for a great stay! I highly recommend this property for a stay in Vienna!
Susan
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite!
The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too.
Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!).
I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
Read More
Angenette
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.
Eliza
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Absolutely amazing location. Highly recommend!
Alice
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The area is not what I expected, however, I do love the suites .. they are very spacious and very clean . Communication with manager was really good …. The only thing I didnt like was the location.. would have been better if its near where we can walk to a lot of activities ….
Michael
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The apartment provided everything we needed for a short stay. Even the sofa bed was super comfortable. Free use of the laundry (brand new washing machines and drier) were a real bonus.
Kiran
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We really liked our penthouse apartment with a balcony. It was perfect for our needs, air-conditioned with a small kitchen to prepare breakfast, and a fridge. The area was great for us as it wasn't too far from the metro and tram lines. There was a great vegan ice cream place nearby and a supermarket. The Staff were super helpful when we arrived too early, and we even managed to do our laundry!! it was an awesome apartment :)
Read More
MONOJ
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Excellent place to stay. Spacious room. Balcony for a nice drink
The dryer doesn’t work. Rest no problem.
Vladimir
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great location with high ceilings. Clean and comfortable
Casey
Business and Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Location was good
Verified traveler
Friends and Family
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Poor communication or service.
Poor cleaning or tidiness
Poor room facilities
Broken coffee machine
Very disappointed with the apartment and the experience, would not consider visiting again
Kerstin
Business
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This was the third time I stayed at Rafael Kaiser. I really enjoy the location as much as the apartments, which are spacious, nicely furnished and well equipped and have a great roof-top balcony. Laundry room and gym are also provided. Many restaurants are in the neighborhood, subway and buses in front of the building.
tal
Friends and Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Thie apartment is excellent for two couples. Each bedroom has a comfortable bed and a pretty spacious shower. The apartment had one toilet room to be shared by the two couples, which was the only downside. The location is quite good. Not at the busiest center which has pros (quiet and cleaner) and cons (a bit more distant). It is about 20-25 minutes walk away from Stephenplatz. Kitchen is very small but was equipped with an excellent dishwasher, had all utencils, pots, pans etc. And a small two burner electroc stovetop. (no stove).
Read More
Breanna
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The property was very clean and had a great view. The area around the property was walkable and nice. It was about a 15-20 minute walk to the city center, which was nice.
Jeffrey
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Free luggage storage pre-checkin
Tianjun
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great place to stay for 5 days with our family of 4. The 2 bedroom apartment is spacious and has everything you would need. Grocery stores are within minutes of walk. St Stephen cathedral is 15 min walk away. Quiet and safe neighborhood. Highly recommended👍
Mark
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Everything was great. The only problem was when we need bathroom supplies it was almost impossible to get anyone. Had to buy TP to finish stay. Parking is very misleading and when when found a spot up the street where everyone said to park we ended up getting a ticket for 36 Euros, allegedly it was short term but we saw other cars there overnight and they did not get ticket.
Read More
Gabor
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
An amazing weekend soent with family
Greg
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great location, amenities and everything in-between. We would definitely stay there again.
Number of reviews per page
20
40