Koncept Residence Hotel

Hotels
8.8
/10
Very Good
96 reviews

What Guests Say About Their Stay

William
10.0
/ 10
Lovely staff. Rooms are super cool, and the hotel has a vibe unlike any other hotel I’ve ever stayed in. Restaurant food was good and was also a really good value. Parking options are good too.
Shari
10.0
/ 10
Easy and close to airport. The problem was the smell of cigarette smoke in my room and while sleeping. The smell was very strong for a non smoking room.
Edward
10.0
/ 10
Overall, the hotel and its staff were great. Customer service was on point. My one complaint was that when I called to confirm the booking, I asked to make sure there was a shuttle to the airport provided by the hotel. The lady on the phone assured me there was one 24/7. We had to leave for the airport at 4am. When we arrived at the hotel, the clerk said the shuttle only ran from 8am to 8pm. He called me a taxi but that was then an extra unexpected expense costing us another 25km with all our luggage.
In the Area
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Briješcanska, 23, Ilidza, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Koncept Residence Hotel is a hotel is located at Ilidža. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Koncept Residence Hotel

Briješcanska, 23, Ilidza, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000
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Discover More About Koncept Residence Hotel

Location


Koncept Residence Hotel is a hotel is located at Ilidža.

About Koncept Residence Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Koncept Residence Hotel exclusively for you.

Koncept Residence Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Koncept Residence Hotel is the right place to stay.

All facilities in Koncept Residence Hotel

Others Koncept Residence Hotel
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Lockers
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Shops

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Koncept Residence Hotel

Important Note
  • Rollaway bed fee: BAM 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, BAM 4.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Koncept Residence Hotel
55
Number of floors in Koncept Residence Hotel
6
Another facilities in Koncept Residence Hotel
Laundry service, Express check-in, Tours, Wedding service, Luggage storage

Frequently asked question in Koncept Residence Hotel

What are available facilities at Koncept Residence Hotel?
There are top facilites at Koncept Residence Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Koncept Residence Hotel?
The standard check-in time at Koncept Residence Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Koncept Residence Hotel provide breakfast?
Yes, Koncept Residence Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Koncept Residence Hotel?
Koncept Residence Hotel is a 3.5-star hotel.
How many floors does Koncept Residence Hotel have?
Koncept Residence Hotel has 6 floors.
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More Reviews from Other Guests in Koncept Residence Hotel

8.8
Very Good
From 96 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Koncept Residence Hotel

Number of reviews per page
20
40
Top reviews
Amira
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great experience with everything
Luis
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Was a very nice room
Melissa
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Late night arrival. Nice new hotel. No food service or places close by open at 11pm. Staff was short with me when I asked about food and told me that the water was safe to drink. Didn’t explain in the morning where the buffet was located until after I was sitting for about 10 minutes.
Sayd
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Need better operation team
Yahya
icon-Leisure
Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Overall staff was good minus two things for me. My air conditioning was not working. On the next day of arriving I had informed reception of it and was told it would work that day as there was an issue with the overall timer settings. Seemed to be controlled by one unit with room control. The next day I was told it was working but my room had an issue with the control. During my entire stay it wasn’t checked. Luckily in the morning the room was cold as I had left the window open. During the day towards evening room remained hot. Second was staff were amazing throughout apart from a particular lady at the bar found it difficult to smile like everyone else and it came across if you ordered something it was an inconvenience to her. I expected tea making facilities in the room but didn’t check this before booking so if like standard British hotels you expect this then note in a different country it’s not standard. Close to the tram station and local shops. I would still book here again dispute two short comings.
Read More
Igor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

It's definitely worth it, if you don't mind being a bit further from the center of the city and attractions. I really enjoyed the breakfast buffet that was included. The staff are friendly and polite. Depending on the time of year parking can be a hassle. The location is a bit tricky to navigate by car or on foot.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Lovely staff. Rooms are super cool, and the hotel has a vibe unlike any other hotel I’ve ever stayed in. Restaurant food was good and was also a really good value. Parking options are good too.
Sinisa
icon-Leisure
Leisure
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Everything was a great and special was all you cam eat breakfast
Shari
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Easy and close to airport. The problem was the smell of cigarette smoke in my room and while sleeping. The smell was very strong for a non smoking room.
Scott
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Check in was good. There was a wedding on and the lobby was extremely crowded and loud with music blaring. Many people were smoking
Edward
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Overall, the hotel and its staff were great. Customer service was on point. My one complaint was that when I called to confirm the booking, I asked to make sure there was a shuttle to the airport provided by the hotel. The lady on the phone assured me there was one 24/7. We had to leave for the airport at 4am. When we arrived at the hotel, the clerk said the shuttle only ran from 8am to 8pm. He called me a taxi but that was then an extra unexpected expense costing us another 25km with all our luggage.
Read More
Mauricio
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

The entire hotel smells like cigarette smoke. This is not unusual in the Balkans, and you end up getting used to it, but it was not pleasant. Other than that, the rooms are clean and quiet. Bathroom amenities were also fine. The hotel is conveniently close to the airport but is not close to the city center; you have to take a cab. Breakfast was good and the staff were nice. Bear in mind for the airport shuttle that what the hotel does is hire a taxi, which is fine, but you have to pay for your bags. Overall, a good hotel but the cigarette smell was very unpleasant.
Read More
Rada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Close to airport. Modern rooms with updated shower. Staff was always around to help or answer questions. Dinner at the restaurant exceeded expectations!!!
Stephen
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Super clean, great staff, amazing breakfast, great room!
Lucy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Friendly staff, nice choice of breakfast and happy to organise out of hours airport transfer
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Air conditioner did not work. A number of lights did not work. Otherwise a modern, clean place.
Houssam
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

The property is undergoing renovation, which should not cause them to not pay attention to rooms not yet renovated, however this is their explanation for all our remarks. There is a vent in the room which leaks sound and smell (I was on 3rd floor and I woke up 6 in the morning to the smell from the kitchen I.e. fried eggs) same vent will leak sound from other rooms. Bathroom had no towel hanger? (Had to hang my towel on the hairdryer cord) Carpet is not hotel quality and has no cushion underneath.
Read More
Ahmo
icon-Leisure
Leisure
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Very nice all together!!
Sule
icon-Leisure
Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Great staff and service!
Adi
icon-Leisure
Leisure
6.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Staff was friendly, was offered in door garage parking without any extra cost. Check in and check out was fast. Room was quite small and didn't match the pictures provided for the booking. The shower had no curtain or door, thus getting the whole washroom wet during shower. Drain was a bit clogged so had to shower with breaks. Sound isolation is not the best and at times could hear the staff talking outside. No black out curtains. The price of the booking was not high so you can expect things not to be perfect. However, I definitely enjoyed my stay, the bed is really comfortable.
Read More
Number of reviews per page
20
40

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Others 4 Koncept Residence Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 96 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Koncept Residence Hotel

Number of reviews per page
20
40
Top reviews
Amira
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great experience with everything
Luis
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Was a very nice room
Melissa
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Late night arrival. Nice new hotel. No food service or places close by open at 11pm. Staff was short with me when I asked about food and told me that the water was safe to drink. Didn’t explain in the morning where the buffet was located until after I was sitting for about 10 minutes.
Sayd
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Need better operation team
Yahya
icon-Leisure
Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Overall staff was good minus two things for me. My air conditioning was not working. On the next day of arriving I had informed reception of it and was told it would work that day as there was an issue with the overall timer settings. Seemed to be controlled by one unit with room control. The next day I was told it was working but my room had an issue with the control. During my entire stay it wasn’t checked. Luckily in the morning the room was cold as I had left the window open. During the day towards evening room remained hot. Second was staff were amazing throughout apart from a particular lady at the bar found it difficult to smile like everyone else and it came across if you ordered something it was an inconvenience to her. I expected tea making facilities in the room but didn’t check this before booking so if like standard British hotels you expect this then note in a different country it’s not standard. Close to the tram station and local shops. I would still book here again dispute two short comings.
Read More
Igor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

It's definitely worth it, if you don't mind being a bit further from the center of the city and attractions. I really enjoyed the breakfast buffet that was included. The staff are friendly and polite. Depending on the time of year parking can be a hassle. The location is a bit tricky to navigate by car or on foot.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Lovely staff. Rooms are super cool, and the hotel has a vibe unlike any other hotel I’ve ever stayed in. Restaurant food was good and was also a really good value. Parking options are good too.
Sinisa
icon-Leisure
Leisure
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Everything was a great and special was all you cam eat breakfast
Shari
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Easy and close to airport. The problem was the smell of cigarette smoke in my room and while sleeping. The smell was very strong for a non smoking room.
Scott
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Check in was good. There was a wedding on and the lobby was extremely crowded and loud with music blaring. Many people were smoking
Edward
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Overall, the hotel and its staff were great. Customer service was on point. My one complaint was that when I called to confirm the booking, I asked to make sure there was a shuttle to the airport provided by the hotel. The lady on the phone assured me there was one 24/7. We had to leave for the airport at 4am. When we arrived at the hotel, the clerk said the shuttle only ran from 8am to 8pm. He called me a taxi but that was then an extra unexpected expense costing us another 25km with all our luggage.
Read More
Mauricio
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

The entire hotel smells like cigarette smoke. This is not unusual in the Balkans, and you end up getting used to it, but it was not pleasant. Other than that, the rooms are clean and quiet. Bathroom amenities were also fine. The hotel is conveniently close to the airport but is not close to the city center; you have to take a cab. Breakfast was good and the staff were nice. Bear in mind for the airport shuttle that what the hotel does is hire a taxi, which is fine, but you have to pay for your bags. Overall, a good hotel but the cigarette smell was very unpleasant.
Read More
Rada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Close to airport. Modern rooms with updated shower. Staff was always around to help or answer questions. Dinner at the restaurant exceeded expectations!!!
Stephen
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Super clean, great staff, amazing breakfast, great room!
Lucy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Friendly staff, nice choice of breakfast and happy to organise out of hours airport transfer
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Air conditioner did not work. A number of lights did not work. Otherwise a modern, clean place.
Houssam
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

The property is undergoing renovation, which should not cause them to not pay attention to rooms not yet renovated, however this is their explanation for all our remarks. There is a vent in the room which leaks sound and smell (I was on 3rd floor and I woke up 6 in the morning to the smell from the kitchen I.e. fried eggs) same vent will leak sound from other rooms. Bathroom had no towel hanger? (Had to hang my towel on the hairdryer cord) Carpet is not hotel quality and has no cushion underneath.
Read More
Ahmo
icon-Leisure
Leisure
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Very nice all together!!
Sule
icon-Leisure
Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Great staff and service!
Adi
icon-Leisure
Leisure
6.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Staff was friendly, was offered in door garage parking without any extra cost. Check in and check out was fast. Room was quite small and didn't match the pictures provided for the booking. The shower had no curtain or door, thus getting the whole washroom wet during shower. Drain was a bit clogged so had to shower with breaks. Sound isolation is not the best and at times could hear the staff talking outside. No black out curtains. The price of the booking was not high so you can expect things not to be perfect. However, I definitely enjoyed my stay, the bed is really comfortable.
Read More
Number of reviews per page
20
40