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Shangri-La Lhasa

Hotels
8.4
/10
Very Good
59 reviews

What Guests Say About Their Stay

Julio
10.0
/ 10
Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
JS
10.0
/ 10
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Marc
10.0
/ 10
We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night. The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating. The rooms are well appointed and very comfortable.
In the Area
See Map
19 Norbulingka Road, Chengguan Qu, Lhasa, Tibet, China, 850000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Shangri-La Lhasa is a hotel is located at Chengguan Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Lhasa

19 Norbulingka Road, Chengguan Qu, Lhasa, Tibet, China, 850000
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Discover More About Shangri-La Lhasa

Location


Shangri-La Lhasa is a hotel is located at Chengguan Qu.

About Shangri-La Lhasa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Lhasa exclusively for you.

Shangri-La Lhasa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Lhasa.

All facilities in Shangri-La Lhasa

Others Shangri-La Lhasa
Others

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Express check-out
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Things to Do

  • Health club
  • Massage

Nearby Facilities

  • ATM/Banking
  • Gift shop

Transportation

  • Car rental

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri-La Lhasa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Lhasa
289
Number of floors in Shangri-La Lhasa
6
Another facilities in Shangri-La Lhasa
Concierge, Money changer, Medical service, Express check-out, Laundry service

Frequently asked question in Shangri-La Lhasa

What are available facilities at Shangri-La Lhasa?
There are top facilites at Shangri-La Lhasa such as AC, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Lhasa?
The standard check-in time at Shangri-La Lhasa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Lhasa provide breakfast?
Yes, Shangri-La Lhasa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Lhasa?
Shangri-La Lhasa is a 5.0-star hotel.
How many floors does Shangri-La Lhasa have?
Shangri-La Lhasa has 6 floors.
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More Reviews from Other Guests in Shangri-La Lhasa

Overall Ratings & Reviews Shangri-La Lhasa

Other sources (59)
8.4
Very Good
From 59 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Lhasa

Number of reviews per page
20
40
Top reviews
Julio
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
JS
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Roy
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Vacation
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
viktor
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

bery nice, and very good staff , fluent english. so satisfy
Verified traveler
6.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
Read More
C
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Verified traveler
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Marc
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night. The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating. The rooms are well appointed and very comfortable.
Read More
Julie
2.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

I would never stay here again - food was horrible, the service was subpar compared to St Regis in Lhasa.
jenny
8.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

everything very good even so hospitable, made a birthday cake for my husband.
steve
8.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

Close to attractions of Lhasa. Hotel is very comfortable and my only complaint is that I asked for a non smoking room, but my room had an ash tray and matches. That’s not a non smoking room!
Jimmy
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Excellent hotel! I got sick because of te height and luckily they had a doctor available 24/7. The facilities and staff service are top notch, cannot complain. You know what you're getting with a Shangri-La and this one won't let you down trust me.
Bharat
10.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

It is comfortable 5 star hotel at a decent location but the most important distinguishing feature is the Oxygen Lounge. It is a fantastic amenity and along with the cheerful and experienced doctor, it is a lifesaver for clueless low altitude people who fly in and over exert themselves.
Verified traveler
6.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

Room and facilities was nice but there was stained cushion and extremely dirty air humidifier, had to requesy for it changed.
Verified traveler
10.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

I stayed there for 4 nights. A Great hotel in the city with good facilities, stuffs, foods and services. The hotel is very quite during the night. With Good in-room dining with affordable price. Good location with great SPA and an oxygen bar for free. Five star hotel. Will come again. That's all I got. Come and try try try try try try try.
Read More
David Wai Chun
10.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

Centrally located luxury hotel, with an oxgyen chamber for those with altitude sickness. As a Golden Circle Jade member you get all breakfast for free too!
Verified traveler
6.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Surprisinglg superior to the St Regis in terms of service staff and efficiency. The 24h oxygen room was a bonus. Room had a great view but not soundproof from the bar/restaurant so you could hear the band at night. Decor is a bit dated and buffet breakfast could use a refresh in offerings. Still it's comfy stay in Lhasa even if it's not the same class as the rest of the hotel chain's properties in bigger Asian cities
Read More
ANA
8.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

It was great until they charge me for the deposit, eventhough it was already paid
Number of reviews per page
20
40

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Others 4 Shangri-La Lhasa

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Overall Ratings & Reviews Shangri-La Lhasa

Other sources (59)
8.4
Very Good
From 59 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Lhasa

Number of reviews per page
20
40
Top reviews
Julio
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
JS
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Roy
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Vacation
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
viktor
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

bery nice, and very good staff , fluent english. so satisfy
Verified traveler
6.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
Read More
C
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Verified traveler
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Marc
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night. The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating. The rooms are well appointed and very comfortable.
Read More
Julie
2.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

I would never stay here again - food was horrible, the service was subpar compared to St Regis in Lhasa.
jenny
8.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

everything very good even so hospitable, made a birthday cake for my husband.
steve
8.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

Close to attractions of Lhasa. Hotel is very comfortable and my only complaint is that I asked for a non smoking room, but my room had an ash tray and matches. That’s not a non smoking room!
Jimmy
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Excellent hotel! I got sick because of te height and luckily they had a doctor available 24/7. The facilities and staff service are top notch, cannot complain. You know what you're getting with a Shangri-La and this one won't let you down trust me.
Bharat
10.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

It is comfortable 5 star hotel at a decent location but the most important distinguishing feature is the Oxygen Lounge. It is a fantastic amenity and along with the cheerful and experienced doctor, it is a lifesaver for clueless low altitude people who fly in and over exert themselves.
Verified traveler
6.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

Room and facilities was nice but there was stained cushion and extremely dirty air humidifier, had to requesy for it changed.
Verified traveler
10.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

I stayed there for 4 nights. A Great hotel in the city with good facilities, stuffs, foods and services. The hotel is very quite during the night. With Good in-room dining with affordable price. Good location with great SPA and an oxygen bar for free. Five star hotel. Will come again. That's all I got. Come and try try try try try try try.
Read More
David Wai Chun
10.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

Centrally located luxury hotel, with an oxgyen chamber for those with altitude sickness. As a Golden Circle Jade member you get all breakfast for free too!
Verified traveler
6.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Surprisinglg superior to the St Regis in terms of service staff and efficiency. The 24h oxygen room was a bonus. Room had a great view but not soundproof from the bar/restaurant so you could hear the band at night. Decor is a bit dated and buffet breakfast could use a refresh in offerings. Still it's comfy stay in Lhasa even if it's not the same class as the rest of the hotel chain's properties in bigger Asian cities
Read More
ANA
8.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

It was great until they charge me for the deposit, eventhough it was already paid
Number of reviews per page
20
40