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Heston Hyde Hotel
Hotels
7.2
/10
Pleasant
989 reviews
What Guests Say About Their Stay
Usha
10.0
/ 10
Great location, friendly staff. Big clean room. Free wifi & free parking. Perfect stay
Aneek
10.0
/ 10
this time stay was utterly bad. called reception for pillows, no one came. as i entered the room my bed sheet was wet. i called asking for spoons and no one came
HIREN
10.0
/ 10
Our room was not ready, but the staff kindly upgraded us to a suite room which was for the inconvenience. Very nice and friendly staff.
In the Area
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North Hyde Lane, Hounslow, London, England, TW5 0EP
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Heston Hyde Hotel
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What's around Heston Hyde Hotel
North Hyde Lane, Hounslow, London, England, TW5 0EP
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Discover More About Heston Hyde Hotel
Location
Heston Hyde Hotel is located in area / city Hounslow.
About Heston Hyde Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at Heston Hyde Hotel.
All facilities in Heston Hyde Hotel
Others
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference center
- Conference rooms
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
General
- Banquet
- Parking
- Terrace
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Heston Hyde Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: GBP 50 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
- Bar/lounge
- Dining venue(s)
- Fitness facility
- Indoor pool
- Sauna
- Bar/lounge
- Dining venue(s)
- Fitness facility
- Health club
- Indoor pool
- Sauna
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 06:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 06:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Heston Hyde Hotel | 303 |
Number of floors in Heston Hyde Hotel | 3 |
Another facilities in Heston Hyde Hotel | Laundry service, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Heston Hyde Hotel
What are available facilities at Heston Hyde Hotel?
There are top facilites at Heston Hyde Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heston Hyde Hotel?
The standard check-in time at Heston Hyde Hotel is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does Heston Hyde Hotel provide breakfast?
Yes, Heston Hyde Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heston Hyde Hotel?
Heston Hyde Hotel is a 4.0-star hotel.
How many floors does Heston Hyde Hotel have?
Heston Hyde Hotel has 3 floors.
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More Reviews from Other Guests in Heston Hyde Hotel
Overall Ratings & Reviews Heston Hyde Hotel
Other sources (989)
7.2
Pleasant
From 989 reviews
Cleanliness
7.6
Room Comfort
7.4
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Heston Hyde Hotel
Number of reviews per page
20
40
Top reviews
Michelle
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Lovely hotel. Unfortunately the spa was unavailable. Great welcoming staff. Although it was very intimidating when we rode into the car park as there were lots of people standing around, lying on the grass, standing by their deliveroo bikes.
Room was upgraded and extended check out was offered and no extra cost.
Spacious room, clean and beds were very comfortable.
Read More
Andrew
Business
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Dirtiest place we’ve stayed in years. No care. Place is no longer a proper hotel but what I can assume is temporary accommodation for immigration or asylum seekers.
Shocking how bad it has become.
Verified traveler
2.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Immigrant hotel. Only 5 rooms for us regular people. Immigrant touching my car with no respect. Staff would not help with luggage, had to get my own trolley. Rude reception staff. shower did not work on last morning so left dirty. Table was broken with numerous huge chunks taken out of the table.
Cabdifitaar
Business and Leisure
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
No internet connection, tv not working. Only given one card. Asking for deposit after full pay
Ben
Business
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Hotel being used to home asylum seekers. Plates, food, cutlery and rubbish being disposed of everywhere around hotel. Groups of people hanging out in hallways/ outside making the place feel unsafe. No facilities open to public or paying customers. Rooms are very outdated and look extremely tired.
Neelam
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Not happy with bathroom and the A/C wasn’t working at all
Hannah
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Really disappointed to see the difference in this hotel since we stayed as a family a few years ago. No facilities open - including restaurant. Swarms of security and refugees with bags of belongings.
Sabreena
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
All the staff members here are rude.
Sabreena
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room is dirty , particularly the carpet. Hotel manager is very disrespectful. Staff here are unwelcoming. After staying at several places , this is by far the worst
Jasmeet
2.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Wrong description no spa no room service dirty hotel shower broken bad smell
Nicola
Business
4.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Definitely not a 4* hotel, seems to be a place for refugees, felt uncomfortable as soon as I arrived with lots of what appeared to be refugees outside. As a female alone stay away. The photos are definitely not correct. The room was clean however the dressing table was split/damaged and I caught my clothes on there which pulled the linen.
Read More
Peter
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
If you're traveling to London with a car or mini bus this a great stop off.
Hotel is very comfortable and quiet you will get a great sleep.
parvinder
Friends and Family
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Good
David
4.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Poor standards at the front desk, writing down credit card numbers on slips of paper and not able to return ‘holding deposit’ for 28 days. Bad form all round avoid this hotel.
Wai
Friends and Family
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Got upgraded and stat in the room was nice. Disappointed no facilities were open..
Elke
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The staff on reception were friendly and helpful, however there was no restaurant or bar open if you had breakfast you had to have it in your room, there was only one lift working and hotel looked tired and needed some TLC, definitely not a 4 star hotel, the room was ok bed comfy, shower wasn’t good, lamp shades were grubby, walls, and windows, people hanging around in hallways made me feel uncomfortable, definitely wouldn’t stay here again. 👎
Read More
Navkiran
Friends and Family
2.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Firstly , the manager is so rude she doesn’t even know a of customer services ,
Secondly the price what you pay and what you get was very terrible , not even a single amenity was there . What a waste I wish I could give them negative rating
Verified traveler
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Hotel is very standard, it looks quite run down and it was quite crowded. There was another desk near the check in desk which served as a community support space. The parking and location is amazing considering it’s so close to Heathrow. This feels like a 3 star hotel, enough comfort to stay but simply to sleep and head out.
bahdur
Business with Partner
4.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I stayed here before that’s why I booked it
Was amazing place now it so down hill corridors smell of cigarettes they have some collection office down stairs no swimming pool no spar no hearing they leave fan heaters for your use
Muhammad Haris
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Average
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Heston Hyde Hotel
Other sources (989)
7.2
Pleasant
From 989 reviews
Cleanliness
7.6
Room Comfort
7.4
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Heston Hyde Hotel
Number of reviews per page
20
40
Top reviews
Michelle
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Lovely hotel. Unfortunately the spa was unavailable. Great welcoming staff. Although it was very intimidating when we rode into the car park as there were lots of people standing around, lying on the grass, standing by their deliveroo bikes.
Room was upgraded and extended check out was offered and no extra cost.
Spacious room, clean and beds were very comfortable.
Read More
Andrew
Business
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Dirtiest place we’ve stayed in years. No care. Place is no longer a proper hotel but what I can assume is temporary accommodation for immigration or asylum seekers.
Shocking how bad it has become.
Verified traveler
2.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Immigrant hotel. Only 5 rooms for us regular people. Immigrant touching my car with no respect. Staff would not help with luggage, had to get my own trolley. Rude reception staff. shower did not work on last morning so left dirty. Table was broken with numerous huge chunks taken out of the table.
Cabdifitaar
Business and Leisure
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
No internet connection, tv not working. Only given one card. Asking for deposit after full pay
Ben
Business
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Hotel being used to home asylum seekers. Plates, food, cutlery and rubbish being disposed of everywhere around hotel. Groups of people hanging out in hallways/ outside making the place feel unsafe. No facilities open to public or paying customers. Rooms are very outdated and look extremely tired.
Neelam
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Not happy with bathroom and the A/C wasn’t working at all
Hannah
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Really disappointed to see the difference in this hotel since we stayed as a family a few years ago. No facilities open - including restaurant. Swarms of security and refugees with bags of belongings.
Sabreena
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
All the staff members here are rude.
Sabreena
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room is dirty , particularly the carpet. Hotel manager is very disrespectful. Staff here are unwelcoming. After staying at several places , this is by far the worst
Jasmeet
2.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Wrong description no spa no room service dirty hotel shower broken bad smell
Nicola
Business
4.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Definitely not a 4* hotel, seems to be a place for refugees, felt uncomfortable as soon as I arrived with lots of what appeared to be refugees outside. As a female alone stay away. The photos are definitely not correct. The room was clean however the dressing table was split/damaged and I caught my clothes on there which pulled the linen.
Read More
Peter
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
If you're traveling to London with a car or mini bus this a great stop off.
Hotel is very comfortable and quiet you will get a great sleep.
parvinder
Friends and Family
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Good
David
4.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Poor standards at the front desk, writing down credit card numbers on slips of paper and not able to return ‘holding deposit’ for 28 days. Bad form all round avoid this hotel.
Wai
Friends and Family
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Got upgraded and stat in the room was nice. Disappointed no facilities were open..
Elke
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The staff on reception were friendly and helpful, however there was no restaurant or bar open if you had breakfast you had to have it in your room, there was only one lift working and hotel looked tired and needed some TLC, definitely not a 4 star hotel, the room was ok bed comfy, shower wasn’t good, lamp shades were grubby, walls, and windows, people hanging around in hallways made me feel uncomfortable, definitely wouldn’t stay here again. 👎
Read More
Navkiran
Friends and Family
2.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Firstly , the manager is so rude she doesn’t even know a of customer services ,
Secondly the price what you pay and what you get was very terrible , not even a single amenity was there . What a waste I wish I could give them negative rating
Verified traveler
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Hotel is very standard, it looks quite run down and it was quite crowded. There was another desk near the check in desk which served as a community support space. The parking and location is amazing considering it’s so close to Heathrow. This feels like a 3 star hotel, enough comfort to stay but simply to sleep and head out.
bahdur
Business with Partner
4.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I stayed here before that’s why I booked it
Was amazing place now it so down hill corridors smell of cigarettes they have some collection office down stairs no swimming pool no spar no hearing they leave fan heaters for your use
Muhammad Haris
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Average
Number of reviews per page
20
40