Novotel Sheffield Centre

The hotel lobby and bar look nice but the rooms are very dated. The bathroom and toilet are separate which is strange. The bed was rock hard as were the pillows although the room was quiet. It is very convenient but parking is a problem, we had to park in the Q parking which was £23 a day.

I stayed at Novotel Sheffield to meet friends and explore the nearby Peak District.

Room cleaning could have been far better. We stayed for two nights and on our first night we ordered food so we left the take away covers in the room next day when we are back to the room the take away stuff are still in room

Was in an access room it took 2 to open door Fridge door was 1/4 inch open at top Reported both Could not find any improvement after 3 days

Good breakfast, fast internet wifi, very near city centre

Great location for the train station and city.

The property needs updating and the room is a bit small. However, the bed was extremely comfortable and breakfast was very good, a good variety of food options; fresh fruits, cereal, full English with vegetarian options. And a lovely swimming pool. The property is in the heart of town so plenty of nightlife. The train station is within walking distance and the university is right there. One major downside is the car park… better to use one nearby, a lot cheaper too.

This hotel is, in places, in need of refurbishment. The dining room is quite tatty, the more you look, the more you see. Our room was an '

Everything about this hotel is tired. The reception staff seem disinterested. The rooms are still plastered in 1970 s wood chip. There are no USB ports for charging. The air con is rudimentary. The breakfast is limited. The location is convenient but that's about the only positive I can add.

I never leave bad reviews, but this was booked as a treat for my son's graduation and we wanted a bit of a treat. Long queue for check in, so waited at the bar instead. No staff appeared, waiited for 10 mins crockery piled up on the tables. Asked member of staff, they located bar manager and we got served. Checked in at 3.45, our rooms still weren't ready. They found us alternative rooms, went up, ours was ready but our son's room still hadnt been cleaned. Luckily he didnt need it straight away. We didnt say anything as it wasnt really an issue as he was heading out. Our room was very clean, but sound of a fan outside meant we couldnt open the window, on one of the hotest days of the year. Went for another drink, still piles of dirty glasses everywhere. A new member of staff arrived and was horrified at the state of it and set to tidying. Breakfast at 6am, no one there, lights off, ok it was only a 15 min wait, but we needed an early get away. Breakfast good, marking of vegan and non vegan sausages would be helpful. Theres nothing inherently bad about this hotel, its just woefully understaffed, needs renovating and many of the staff there just shouldn't be in hospitailty. They're just not interested in you having a good stay! Checkout summed it up, no asking of whether you had a good stay, just took the key card and gave a half hearted smile. If youre after an average stay in an average hotel with mainly lack lustre staff then this is a great place to stay.

No air conditioning, rude staff at breakfast. Just avoid

Great location in the city center and convenient to the train station.

The room was unbearably hot. I appreciate that there was a heat wave, but the rooms and hallways have zero active cooling and the windows bearly open. So even as it cools outside at night, the hotel does not. I asked the reception why they could not do anything about this and was just told there was a fan. Mobile aircon units in the hallways, would have had a significant effect to cool the hotel, but the management take no action. I wont be staying there again.

Great spacious room. But thank. Goodness for a fan as the room is very hot

We regularly visit Sheffield and normally don't have any issues. It is our go-to hotel and we rarely stay anywhere else. We booked an 'Executive Room' and of all the rooms we've stayed in over the years (Executive and Standard), it had the smallest, most horrible shower that was moldy and didn't drain properly. On top of this, after having settled in and showered, I made my way to the loo. What I found there was disgusting. There was a smear of feces on the front of the toilet that had to have been completely unmissable for the cleaning staff but somehow was missed! In any other scenario where I hadn't already unpacked, etc. I would have demanded to switch rooms but, in this case I phoned down to reception. Someone came up straight away and the proceeded to minimise the issue stating they had expected something 'horrible'. I'm sorry. Someone else's feces (a good inch) stained in what should have been my clean, comfortable room is pretty horrible to me. He then proceeded to tell me he'd be using the toilet paper and a splash of water from my sink (further into the room where my husband was watching TV in his shorts) to 'clean' it. I politely asked if he could use some antibacterial spray or something of the like. He agreed that would be better and returned 5 minutes later with paper napkins from the restaurant and a spray bottle which I assume was some type of cleaner. An apology and that's it. The mess was cleaned but, honestly? I'm not sure we'll be back. Disappointing.

Good for business. Nice pool to relax.

Good stay at Novotel, only complaints are the time it took to check-in while in a queue, and the room was too warm. I don’t think the air conditioning system was effective.

The location was in great location - walkable to train station and restaurants in Sheffield. Room a bit outdated.

Great value and location, rooms are looking a bit dated now

It was ok, over priced for what it was. There is a pool but be warned you have to book and there is a maximum of 7 in the pool which you are not told about until you get there. The room was very hot and stuffy and the floor boards where very creeky.