Park Plaza London Park Royal

Very good service. Temperature control was confusing. Room was too warm at times.

We had a 3 night stay . The staff were very good and helpful . The restaurant is nice and the bar lounge too. The hotel is in a good location for Wembley with an underground station(Park Royal) opposite via an underpass. 35 mins to reach wembley park and leaving Wembley once on the station it is not as busy as you are going awayvfrom the city centre. Are Aircon was not working properly but the staff provided fans which helped. Would stay agsin for a Wembley/ westfield visit.

This is a perfectly nice hotel in itself, however we had booked our stay because we were attending an event at Wembley and it wasn't quite as accessible as we had thought for getting too and from the venue without a taxi. It's close to Park Royal tube station (which was closed for two out of three days of our stay - so we walked past two other hotels to get to Hanger Lane tube which was on the central line which provided easier access to the city. Our room was clean and modern, but we didn't have any hand wash at the start of our stay, and every time we approached reception to request some there was a queue, so we used shower gel instead. Our room wasn't serviced during our stay as we had opted for their environmental package where by you get a reward of a bottle of wine (or other perks) in exchange for the reduced room services - which was a great swap! The carpark was adequate, but very busy, and around half of the spaces are allocated as disabled, although that didn't appear to stop many people from parking in them! We arrived early morning so managed to secure some of the few spaces that were available as the majority were checking out and leaving. All in all, it wasn't a bad stay, but I wouldn't return here next time we're visiting Wembley or the City.

Staff are very courteous and efficient. They put our 2 rooms next to each other without me having to ask. Rooms were excellent, bed and pillows were very comfortable. Rooms and bathrooms were very clean, and shower was very good. Close to tube station and other amenities. I fully recommend Park Plaza London Park Royal and will stay there again when I am in London.

Great

Great staff. Nice hotel. Breakfast was decent. The piccadilly line for Park Royal station was closed for the weekend, so travelling into Central or to Wembley was a little more challenging than expected. No reflection on the hotel, more the location is something to mindful of. Otherwise, would stay here again no problem.

Parking available when we arrived. Breakfast was lovely. Staff were friendly and knowedgable when providing travel advice for getting out and about. Room was clean, quiet and comfortable.

Lovely hotel, located really close to the Tube Station. Hotel is clean and tidy. Rooms are comfortable, clean and modern. Good amenities in the hotel. Staff friendly and professional.

Plus.. easy to drive to, great onsite parking and location for tube. Family room clearly booked for 3 was only made up with 2 beds. Very quick to move to alt room but should have been done ready anyway. Shower didn’t drain and carpet already wet from previous occupant. Bitten in leg twice. Breakfast was chaos. Ran out of milk. Servers were promising replacement forks, clothes to dope spill but nothing appeared and had to sort ourselves.

Lovely stay with my daughter when visiting for concert, impressed with nice modern bedroom And technology with fresh clean touches

Nice hotel with modern rooms

Very expensive for what it is but that’s the same as all the hotels in Wembley. The location is a good choice for the stadium 2 minutes walk to the tube station. Very clean rooms and staff were really helpful and couldn’t do enough for you.

Parking is limited and managed by Ringo. Has to be renewed daily since maximum duration allowed is only 23hrs. Several cars parked on double reds outside the hotel due to lack of parking space risking fines.

Clean rooms, friendly staff

DO NOT BOOK THROUGH EXPEDIA!!! In event of a shock family emergency I needed to amend my booking, I used expedias customer support and was ensured I could change my dates easily although after many weeks of back and forth emails they gave up on my request after ‘non compliance’ from the hotel itself. Expedia should not advertise hotels on their site which cannot simply change a hotel date for 10 days in advance. we lost £230 due to Expedia and this hotels in ability to assist and support their customers. In future I will not be using Expedia again and have been taken advantage of in a hard time for me and my family.

Really enjoyed my stay here, very friendly staff who were happy to help with anything. I was given a free upgrade and was very happy in my air conditioned room this week during the heat wave!

It was really good, room was clean and comfy and the staff there are so polite and friendly.

Lovely hotel and good location for wembley visit

This hotel was chosen due to its transport links to Crentral London. It was 30 mins on tube (Park Royal tube station is opposite the hotel - accessed via an under pass). Everywhere we wanted to visit was located along the Piccadilly Line and easily accessible. The staff were incredibly polite and welcoming throughout our stay. It is a very modern hotel with interesting lighting throughout, e.g, dark corridors with bright orange lighting to indicate each room number, digital lighting in the room. The room was modern and bright. Two complimentary bottles of water on arrival and everything we needed for an overnight stay. The bed was very comfortable. The only issue we had with the room was the bathroom. It was an interesting design with no main door. There was a sliding door which you move one way to use the toilet and the other way to use the shower. This left a large vanity area. Unfortunately the shower drainage could not cope after only one shower and the water overflowed into the main bedroom, leaving the bathroom under water! It’s unusual in a wet room to not have an additional drain outside of the shower cubicle area. I reported this to reception in the morning. The only way this stay could have been improved would have been to have breakfast as part of the rate.

Good stay