Star Hotel

Great stay, clean room & friendly staff

Very clean enjoyed my stay would definitely come back

No breakfast available Damp smell in the room Staff very good Great location

The room was great! I have to mention that the shower was not. Bad water pressure and temperature.

Amazing as always! Lana on reception is warm and friendly and my room was comfortable, clean, and precisely what I needed.

Good location for the Eventim Apollo, friendly staff and clean, cosy room.

A very clean and presentable hotel near to central London. Room was spotless and very comfortable.

Nice

Nice

My sister and I were very disappointed with our stay at The Star Hotel in London. There was no breakfast provided despite it being advertised on the website. The courtyard also had a noticeable spider infestation, which made the entrance area quite unpleasant. Our room (number 30) was on the top floor, and there is no lift, meaning we had to carry a 23kg suitcase up several flights of stairs. Once inside, we discovered the radiator was stuck on full heat and the shower only ran boiling hot water, with no option to cool it down. The mattress was also extremely hard and uncomfortable, making it difficult to sleep. Although we reported the heating and shower issues to reception, no one came to fix them. On the day of departure, the electricity to our room was switched off exactly at 10am, leaving us to get ready in the dark. When we went downstairs, the hotel appeared deserted with no staff present. Overall, this was a very disappointing stay, and I would not recommend this hotel to others.

Safe and clean

No breakfast, FYI.

Great stay. Loved the location and how everything was so close by

Very pleased to stay at this property.

Room good, given key which did Room and front of house,very clean, remote didn't work on tv but worked manually, shower in morning was nearly a no go as took ages to run hot ,bed reasonably comfortable, all in all pretty good for a budget stay location excellent for Eventium Apollo.

Good restaurants and coffee shops in the area. Close to Hammersmith Tube Station. Super comfy beds. Tiny tiny room. Best place to sit is on the beds.

Great staff

Lana and all the staff we interacted with were very friendly and helpful. The room was clean and the bed was really comfortable, we slept so well. Location is great with easy walking distance to Hammersmith station and a bit further in the other direction to Shepherds Bush station where there is also a nice Westfield shopping mall. It was so convenient to get into London city and enjoy our time. We had a great stay at Star Hotel!

Room was clean. Close to Hammersmith Tube Station so easy to get around. Twin room was tiny and spare. Best place to sit was on the bed.

This place is excellent for a solo travel , the room I got was small but it was ok since it was just me. It’s literally like 10 mins away from the train and has plenty of places to eat and go to the bars. Service was excellent and check in was a breeze.