Scandic Park Helsinki

Great location with an easy walk to the city center through a beautiful park.

No phones in the room. Pillows were square and small. No instructions for TV. No storage area

The hotel is well run with very good customer service. On the last morning of our stay the waitor from Somalia gave better than great service and made my family feel extra special and welcome. The only small drawback was the check in staff did not know about the daily chess happening close by at the library. This is a great initiative and a chess lovers dream. The hotel should be aware of this great idea and advertise it to interested guests.

This place has very good staff, but a cheap owner! There is no air-conditioning. Apparently according to the responses of the hotel, ac only exists in some classes of rooms, and not all. Even though my room had a temperature control unit, it was unbearably hot. Outside temperatures were 27-30C. The front desk gave me a fan, which was so poor quality, that it rattled and the fan cage was crooked. Therefore, the AC was NOT broken, but was only installed in some areas. Good example of cheap & disgusting management and owner. Also as noted by many reviewers, the organization is poor. The room had no electric kettle, no the about the name of the wifi, a window which opened a measly 5-6cm. The restaurant had excellent food and service but its management had no knowledge ofthe function of "signs"! One night, I couldn't get anyone to assign me a seat, even though there were many people inside. I finally found a staff member who told me that the entire restaurant was closed due to a special reserved event taking place! Not a single person bothered putting up a sign to inform the rest of the guests!!! The pool was crowded and locker rooms were tiny with no room to change. The elevators had an audible warning when arriving but its volume was SO LOW as to be inaudible if there was even the slightest sound! The room cleaning was also. essed up. The lerson took my dirty towels but did not replace them with new ones!!

Brilliant experience! We stayed for a couple of nights and it was ideal for a family of 4, plenty of space ideal set up for families with some great ideas to keep them entertained. Really great central location with tram just outside so easy to explore the city.

Thank you for creating a lovely space for all the guests

If staying at a 900 room holiday camp is your idea of fun, go ahead, book here. Breakfast was a nightmare. Sittings (yes, really, they are a breakfast thing here) are every half an hour yet are crowded with queues for everything. Insufficient tables meant that people were eager to take your table if you wanted an extra coffee or more than just an orange juice and croissant. Horrible experience. And the evening bar is no better. One member of staff for a busy bar who was clueless in which order to serve the queue at the bar. And orders from the restaurant take precedent, which were often. It’s clean. It’s modern. It’s quite convenient for touring the city. But it’s a holiday camp, attracting people who stop parenting their offspring once the ‘out of office’ is on. Not again for us. But if this sounds like your heaven, then you’ll be happy.

Very nice hotel rooms and an amazing breakfast. Garage big and clean.

Caramel iced latte as a breakfast option in the buffet on a hot summer day was beyond awesome

6 nights and no problems.

Hotel is clean, spacious and very welcoming. Staff are happy to help and treated us with kindness a smile. There’s plenty to do inside the hotel, locations nearby and is right in front of a beautiful lake. Really enjoyed my time inside the hotel and out. Food is great too, both breakfast and evening meal, even the snacks they have on offer at the shop to take up to our room. Highly recommend staying here.

It was a short trip, but i had the care for an autistic man who drank a pepsi can in the night and i got charged 6 euros for it. Also, we had to leave for a flight early and there was no breakfast available for us.

Nice location. Walkable to many parts of the city. Convenient to train station (we used train to travel from airport). Good breakfast buffet. Friendly and helpful staff

We arrived at 2pm and was told to pay 40 euro for 2 people to check in before 4pm… the rooms are clearly available, so just a cash cow. Not staying at Scandic again. 4 pm is late in comparison with other hotels. The hotel aisles have a grim smell resembling very low cost motels in the US. Very unpleasant

Just had a week at the Scandic Park hotel. Very well located next to a large park with a lake and multiple play parks. Travelled as a family of four with a 9yr old and 7yr old, took us about 15mins to walk from the hotel to the central railway station (avoiding the playparks!). Breakfast was plentyful with something for everyone, hot items stayed hot and the coffee was strong, good start to the day. There is a pool and sauna for guests to use on the top floor. The pool was fresh water and very cold but the kids enjoyed it for about 30mins before their lips were blue.. We had a superior family room which was spacious and split into two areass so the kids had tbeir own space and TV. Bathroom was large with seperate shower and bath, and lovely warm under floor heating. Hotel was also near the Olympic stadium, Opera house and the Football stadium. Lots of restaurants and cafes in the area, we used Google to find recommendations and enjoyed every meal out. I would stay here again and loved Helsinki

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Helpful staff Breakfast excellent

Good

Family of 4 (two adults, two children) stayed during a weekend trip. Room space was enough for 4 people, location of the hotel was perfect (in front of a lake, walking distance to Central Station), room very clean (except for a bit of mould on the bathroom silicone, room 624), delicious breakfast. We used the pool which was more to the cold side (but still ok to get in and made the children happy), and quickly used the sauna. I recommend this hotel and would certainly stay again if needed.

Good location within walkable distance of Helsinki city centre, outdoor play areas and the library, which my daughters loved. The front desk staff could be more helpful with giving details of their facilities - where to find things, timing of breakfast etc.