Dorsett Tsuen Wan, Hong Kong

Hotels
7.9
/10
Pleasant
1,227 reviews

What Guests Say About Their Stay

Lokyee
10.0
/ 10
Generally great. I would consider staying at this hotel again for my next HK Trip. The staff were friendly and helpful. Housekeeping was excellent. Their free shuttle bus was straightforward and convenient (but would be even better if they could extend the time a little longer until 8:40pm instead of 7:40pm).
ALLEN
10.0
/ 10
Room is in excellent condition. Friendly and helpful staff members, and free shuttle bus is a plus. Location is a bit remote, so be prepared to walk more back to hotel if you are outside the shuttle bus hours.
Priyanka Kamlesh
10.0
/ 10
Overall a great stay. The staff is exceptionally polite and helpful. Shoutout to the kind cleaning lady who helped us plan our trip to Man Mo Miu! The only thing they can improve upon is by making all facilities available 24/7. For example, no one answers the housekeeping/reception phone lines after 10pm and the cafe/restaurant downstairs closes at night so it's difficult to get all day in-room service (so plan accordingly!). The location is also in a very quiet neighborhood and about 5-10 minutes walk to the closest metro station, so you have to rely heavily on the 7-11 right outside. But other than this, we loved our stay and always felt safe and well looked after. Especially recommend this place for family/friends trips where peace and quiet is the preference.
Pepang
8.8
/ 10
The hotel is clean and the breakfast is delicious. The location is passed by the A21 bus from the airport. There is a free shuttle bus to the airport express train station and to Tsim Tsa Sui. Close to Chinese food restaurants. Price is reasonable. Recommended for families.
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Masitoh A.
9.4
/ 10
The rooms are clean and comfortable, the hotel is very fragrant, until indonesia kangen wanginya, the employees are fine and very helpful, kemana2 easy ride shuttle bus, continue the train ride, if to hongkong again must stay there again
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In the Area
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(Shuttle to Disney & Tsim Sha Tsui) 28 Kin Chuen Street, Kwai Tsing District, Hong Kong, New Territories, Hong Kong SAR, (8 mins walk to MTR Tai Wo Hau Station)

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Dorsett Tsuen Wan, Hong Kong Staying at Dorsett Tsuen Wan, Hong Kong is a good choice when you are visiting Kwai Chung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Dorsett Tsuen Wan, Hong Kong

(Shuttle to Disney & Tsim Sha Tsui) 28 Kin Chuen Street, Kwai Tsing District, Hong Kong, New Territories, Hong Kong SAR, (8 mins walk to MTR Tai Wo Hau Station)
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Lobby Dorsett Tsuen Wan, Hong Kong
Lobby 2 Dorsett Tsuen Wan, Hong Kong

Discover More About Dorsett Tsuen Wan, Hong Kong

note: hotel was previously named Dorsett Tsuen Wan, Hong Kong

Location


Staying at Dorsett Tsuen Wan, Hong Kong is a good choice when you are visiting Kwai Chung.

About Dorsett Tsuen Wan, Hong Kong

Not only located within easy reach of various places of interests for your adventure, but staying at Dorsett Tsuen Wan, Hong Kong will also give you a pleasant stay.

Dorsett Tsuen Wan, Hong Kong is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Dorsett Tsuen Wan, Hong Kong is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Dorsett Tsuen Wan, Hong Kong is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Dorsett Tsuen Wan, Hong Kong will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Dorsett Tsuen Wan, Hong Kong provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Dorsett Tsuen Wan, Hong Kong , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Dorsett Tsuen Wan, Hong Kong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Dorsett Tsuen Wan, Hong Kong is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dorsett Tsuen Wan, Hong Kong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Dorsett Tsuen Wan, Hong Kong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dorsett Tsuen Wan, Hong Kong .

All facilities in Dorsett Tsuen Wan, Hong Kong

Bar, Cafe and Lounge Dorsett Tsuen Wan, Hong Kong
Bar, Cafe and Lounge
Swimming Pool Dorsett Tsuen Wan, Hong Kong
Swimming Pool
Fitness Center Dorsett Tsuen Wan, Hong Kong
Fitness Center
Functional Hall Dorsett Tsuen Wan, Hong Kong
Functional Hall
Lobby Dorsett Tsuen Wan, Hong Kong
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Car rental
  • Parking with surcharge
  • Valet parking

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast

Family-friendly Facilities

  • Kids club
  • Children pool

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Dorsett Tsuen Wan, Hong Kong

Important Note
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

In order to comply with the Regulation of Disposable Plastic Product in the hotel industry, complimentary amenities in all guest rooms have been suspended. Toothbrush and Toothpaste; Shower Cap; Vanity Kit; Sanitary Bag; Comb; Razor and Shaving Cream; Telephone Pad and Pencil will not be provided. Items that remained complimentary in room include Slippers; Toilet Roll and Facial Tissue; Bottle of Bath Gel / Shampoo / Conditioner / Hand Liquid Soap (Elemis Brand).

For the items that are not provided (except for Telephone Pad) are available for purchase at the vending machine on 6/F Self Service Laundry Room.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Tsuen Wan, Hong Kong
546
Number of floors in Dorsett Tsuen Wan, Hong Kong
19
Another facilities in Dorsett Tsuen Wan, Hong Kong
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Dorsett Tsuen Wan, Hong Kong

What are available facilities at Dorsett Tsuen Wan, Hong Kong ?
There are top facilites at Dorsett Tsuen Wan, Hong Kong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Tsuen Wan, Hong Kong ?
The standard check-in time at Dorsett Tsuen Wan, Hong Kong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Dorsett Tsuen Wan, Hong Kong provide breakfast?
Yes, Dorsett Tsuen Wan, Hong Kong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dorsett Tsuen Wan, Hong Kong ?
Dorsett Tsuen Wan, Hong Kong is a 4.0-star hotel.
How many floors does Dorsett Tsuen Wan, Hong Kong have?
Dorsett Tsuen Wan, Hong Kong has 19 floors.
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More Reviews from Other Guests in Dorsett Tsuen Wan, Hong Kong

7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Dorsett Tsuen Wan, Hong Kong

Number of reviews per page
20
40
Top reviews
Kweejie
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No supply bottle water and cleaning supplies
Lokyee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Generally great. I would consider staying at this hotel again for my next HK Trip. The staff were friendly and helpful. Housekeeping was excellent. Their free shuttle bus was straightforward and convenient (but would be even better if they could extend the time a little longer until 8:40pm instead of 7:40pm).
Dolores
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and nice service poor
ALLEN
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room is in excellent condition. Friendly and helpful staff members, and free shuttle bus is a plus. Location is a bit remote, so be prepared to walk more back to hotel if you are outside the shuttle bus hours.
Ho Ching
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel staff were polite and helpful, but the room had a musty smell, making it difficult to sleep. We tried two different rooms and they all have similar issues. I think it has something to do with recent heavy rain and carpet flooring. The room also looks worn and dated. We left after one night, even though we pre-paid for 6 nights (non-refundable)
Read More
Ann Siuking
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice, if I travel to Hong Kong I will definitely take this hotel again.
Priyanka Kamlesh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall a great stay. The staff is exceptionally polite and helpful. Shoutout to the kind cleaning lady who helped us plan our trip to Man Mo Miu! The only thing they can improve upon is by making all facilities available 24/7. For example, no one answers the housekeeping/reception phone lines after 10pm and the cafe/restaurant downstairs closes at night so it's difficult to get all day in-room service (so plan accordingly!). The location is also in a very quiet neighborhood and about 5-10 minutes walk to the closest metro station, so you have to rely heavily on the 7-11 right outside. But other than this, we loved our stay and always felt safe and well looked after. Especially recommend this place for family/friends trips where peace and quiet is the preference.
Read More
Sau Kin Tracey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean rooms & helpful staff. Shuttle bus offered & nearby transport 10mins walk to MTR, 5 mins walk to bust stops.
Flora
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No iron and iron board in the room Like their self service laundry
Yuk Yin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a really nice and friendly hotel, would consider revisiting in the future. Family oriented and multi-cultural friendly, too! Easy to get to and from airport, the free shuttle service is great as well, location wise, it's very good.
Peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good to have shuttle bus and laundry .
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is convenient and clean. Our room has no hot water in the sink. Shower room door cannot completely be closed. No reply from the hotel staff anything can be done to fix the problem.
Hon Chuen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff needed to be trained
Henry
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Bathroom was not cleaned properly. Sheet and towels are not sterilized.Location was inconvenient
Semira
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This property does not meet the standards expected of a 4-star hotel. The bathroom had visible mold and stains on the walls, and I found dead insects on the floor. I was even bitten by a bug during my stay, which was concerning. On a positive note, most of the staff were friendly and courteous. However, the cleanliness and overall maintenance of the property need significant improvement to align with its rating.
Read More
Peter
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and spacious room.
Dennis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Front desk friendly, room clean and bed very comfortable. Will stay again
Chun Fai
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The shuttle bus arrangement is very limited and uncomfortable. The air conditioning of room was terrible and made us feel very hot which could not sleep properly. I would not recommend this hotel to any friends.
Bruce
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great property overall just far from everything. Keep in mind transportation in Hong Kong is very expensive you use Uber not grabs.
Lelia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The stated check-in time was 2pm. We arrived at 2pm but the receptionist made us waited for 45 min until she finally gave us a room. The room was very small actually, cleaningness was barely ok and water leaks from base of shower cubic everytime. We won't come back to this hotel again even tho price is reasonable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Dorsett Tsuen Wan, Hong Kong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dorsett Tsuen Wan, Hong Kong

Number of reviews per page
20
40
Top reviews
Kweejie
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No supply bottle water and cleaning supplies
Lokyee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Generally great. I would consider staying at this hotel again for my next HK Trip. The staff were friendly and helpful. Housekeeping was excellent. Their free shuttle bus was straightforward and convenient (but would be even better if they could extend the time a little longer until 8:40pm instead of 7:40pm).
Dolores
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and nice service poor
ALLEN
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room is in excellent condition. Friendly and helpful staff members, and free shuttle bus is a plus. Location is a bit remote, so be prepared to walk more back to hotel if you are outside the shuttle bus hours.
Ho Ching
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel staff were polite and helpful, but the room had a musty smell, making it difficult to sleep. We tried two different rooms and they all have similar issues. I think it has something to do with recent heavy rain and carpet flooring. The room also looks worn and dated. We left after one night, even though we pre-paid for 6 nights (non-refundable)
Read More
Ann Siuking
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice, if I travel to Hong Kong I will definitely take this hotel again.
Priyanka Kamlesh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall a great stay. The staff is exceptionally polite and helpful. Shoutout to the kind cleaning lady who helped us plan our trip to Man Mo Miu! The only thing they can improve upon is by making all facilities available 24/7. For example, no one answers the housekeeping/reception phone lines after 10pm and the cafe/restaurant downstairs closes at night so it's difficult to get all day in-room service (so plan accordingly!). The location is also in a very quiet neighborhood and about 5-10 minutes walk to the closest metro station, so you have to rely heavily on the 7-11 right outside. But other than this, we loved our stay and always felt safe and well looked after. Especially recommend this place for family/friends trips where peace and quiet is the preference.
Read More
Sau Kin Tracey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean rooms & helpful staff. Shuttle bus offered & nearby transport 10mins walk to MTR, 5 mins walk to bust stops.
Flora
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No iron and iron board in the room Like their self service laundry
Yuk Yin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a really nice and friendly hotel, would consider revisiting in the future. Family oriented and multi-cultural friendly, too! Easy to get to and from airport, the free shuttle service is great as well, location wise, it's very good.
Peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good to have shuttle bus and laundry .
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is convenient and clean. Our room has no hot water in the sink. Shower room door cannot completely be closed. No reply from the hotel staff anything can be done to fix the problem.
Hon Chuen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff needed to be trained
Henry
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Bathroom was not cleaned properly. Sheet and towels are not sterilized.Location was inconvenient
Semira
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This property does not meet the standards expected of a 4-star hotel. The bathroom had visible mold and stains on the walls, and I found dead insects on the floor. I was even bitten by a bug during my stay, which was concerning. On a positive note, most of the staff were friendly and courteous. However, the cleanliness and overall maintenance of the property need significant improvement to align with its rating.
Read More
Peter
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and spacious room.
Dennis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Front desk friendly, room clean and bed very comfortable. Will stay again
Chun Fai
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The shuttle bus arrangement is very limited and uncomfortable. The air conditioning of room was terrible and made us feel very hot which could not sleep properly. I would not recommend this hotel to any friends.
Bruce
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great property overall just far from everything. Keep in mind transportation in Hong Kong is very expensive you use Uber not grabs.
Lelia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The stated check-in time was 2pm. We arrived at 2pm but the receptionist made us waited for 45 min until she finally gave us a room. The room was very small actually, cleaningness was barely ok and water leaks from base of shower cubic everytime. We won't come back to this hotel again even tho price is reasonable.
Number of reviews per page
20
40