Gateway Madurai

Hotels
8.8
/10
Very Good
203 reviews

What Guests Say About Their Stay

Sundar
10.0
/ 10
Extremely wonderful staff attention to detail and family friendly. Peacocks were a big hit with the kids.
Surianarayanan
10.0
/ 10
This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food There are lots of peacocks which add to the beauty of this lush,sprawling property!
Geetha
10.0
/ 10
It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
In the Area
See Map
Number 40 T P K Road, State of Tamil Nādu, India, 625004

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Gateway Madurai is a hotel is located at State of Tamil Nadu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Gateway Madurai

Number 40 T P K Road, State of Tamil Nādu, India, 625004
Discover More Places
Others Gateway Madurai
Others 2 Gateway Madurai

Discover More About Gateway Madurai

Location


Gateway Madurai is a hotel is located at State of Tamil Nadu.

About Gateway Madurai

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gateway Madurai exclusively for you.

Gateway Madurai is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Gateway Madurai.

All facilities in Gateway Madurai

Others Gateway Madurai
Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Barbecue
  • Garden
  • Spa
  • Library

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

General

  • Parking
  • Banquet

Business Facilities

  • Business center
  • Conference rooms

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Limo or town car service

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Gateway Madurai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately INR 670 per person
  • Fee for wired internet in public areas: INR 1890 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 2250 per vehicle (roundtrip)
  • Rollaway bed fee: INR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: INR 3200
  • New Year's Eve (December 31) Gala Dinner per child: INR 1600 (from 5 to 12 years old)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gateway Madurai
50
Another facilities in Gateway Madurai
Laundry service, Tours, Newspaper in lobby, Luggage storage, Porter

Frequently asked question in Gateway Madurai

What are available facilities at Gateway Madurai?
There are top facilites at Gateway Madurai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gateway Madurai?
The standard check-in time at Gateway Madurai is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Gateway Madurai provide breakfast?
Yes, Gateway Madurai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Gateway Madurai?
Gateway Madurai is a 4.0-star hotel.
How many rooms are available at Gateway Madurai?
Gateway Madurai has 50 rooms in total.
See All

More Reviews from Other Guests in Gateway Madurai

8.8
Very Good
From 203 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gateway Madurai

Number of reviews per page
20
40
Top reviews
Vijay
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very poor service. If you want a piece full stay look somewhere else.
Sundar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Extremely wonderful staff attention to detail and family friendly. Peacocks were a big hit with the kids.
Ganesh Kumar
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Most people aren't aware of this property within Madurai. Pasumalai hills are lovely and evergreen. We liked the hotel location. But since the hotel is 1890 most of their rooms are very old. We had A/C issue and when reported we got alternative room with A/C was much better. Thanks to the manager asokan who took care of this issue with utmost care. Room Service, House Keeping are very excellent service provider with kind words. Liked the Peacock sound and view early in the morning. Their breakfast is mouth watering with various variety. Loved the food and hospitality of Gateway Madurai. We were lucky to get views of Madurai Meenakshi Amman Gopuram from our patio. Rooms & Restrooms are spacious for four. Recommendation to build accommodation/dorm for drivers who are the carriers of guest.
Read More
Uma
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely location; me and my daughter loved it . The walks alongside with the peacocks were a one of a kind experience. Given the landscape and location of the rooms it is not suitable for old people or people with leg/walking problems as it involves some level of walking around on uneven terrains even to reach the go cart. Given the location and peacocks I personally believe it is a very expensive stay.
Read More
Jane
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very disappointed for a Taj Group property! My group check in was the worst, very slow and disorganised. Actually embarrassing in front of my group. No welcome drinks, I had to ask. I emailed all passports and room requirements in advance, but still the twin rooms were not prepared, no one seemed to know who was in charge. We kept getting different information from different staff members. Had to ask for the tennis court to be cleared of debris! Very poor or no tennis equipment, some rackets and tennis balls are not much to ask for in a five star property. Will not stay again
Read More
Surianarayanan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food There are lots of peacocks which add to the beauty of this lush,sprawling property!
Anant
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed
Geetha
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
Read More
Pankajam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The stay was an excellent experience. The staff were courteous and professional.
radha
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving
Read More
Bhumika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing.
RAM
icon-Business
Business
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities. However, the bathroom and its fittings were outdated and badly need renovation.
Arun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all.
Martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
David
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
Rani
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
Neeraja
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Staff and the food. The place is serene
Manimoli
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation. I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming My best impression is all the staffs very pleasant and courteous. Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him. I will give 5 stars to staffs but management needs to take care of this property. Also please make sure when you hire employees they must speak Tamil In Madurai employees don’t know Tamil? 🤔
Read More
Reshma
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very good service
Shanmugasundaram
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Very nice place to stay.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Gateway Madurai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 203 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gateway Madurai

Number of reviews per page
20
40
Top reviews
Vijay
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very poor service. If you want a piece full stay look somewhere else.
Sundar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Extremely wonderful staff attention to detail and family friendly. Peacocks were a big hit with the kids.
Ganesh Kumar
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Most people aren't aware of this property within Madurai. Pasumalai hills are lovely and evergreen. We liked the hotel location. But since the hotel is 1890 most of their rooms are very old. We had A/C issue and when reported we got alternative room with A/C was much better. Thanks to the manager asokan who took care of this issue with utmost care. Room Service, House Keeping are very excellent service provider with kind words. Liked the Peacock sound and view early in the morning. Their breakfast is mouth watering with various variety. Loved the food and hospitality of Gateway Madurai. We were lucky to get views of Madurai Meenakshi Amman Gopuram from our patio. Rooms & Restrooms are spacious for four. Recommendation to build accommodation/dorm for drivers who are the carriers of guest.
Read More
Uma
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely location; me and my daughter loved it . The walks alongside with the peacocks were a one of a kind experience. Given the landscape and location of the rooms it is not suitable for old people or people with leg/walking problems as it involves some level of walking around on uneven terrains even to reach the go cart. Given the location and peacocks I personally believe it is a very expensive stay.
Read More
Jane
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very disappointed for a Taj Group property! My group check in was the worst, very slow and disorganised. Actually embarrassing in front of my group. No welcome drinks, I had to ask. I emailed all passports and room requirements in advance, but still the twin rooms were not prepared, no one seemed to know who was in charge. We kept getting different information from different staff members. Had to ask for the tennis court to be cleared of debris! Very poor or no tennis equipment, some rackets and tennis balls are not much to ask for in a five star property. Will not stay again
Read More
Surianarayanan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food There are lots of peacocks which add to the beauty of this lush,sprawling property!
Anant
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed
Geetha
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
Read More
Pankajam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The stay was an excellent experience. The staff were courteous and professional.
radha
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving
Read More
Bhumika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing.
RAM
icon-Business
Business
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities. However, the bathroom and its fittings were outdated and badly need renovation.
Arun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all.
Martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
David
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
Rani
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
Neeraja
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Staff and the food. The place is serene
Manimoli
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation. I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming My best impression is all the staffs very pleasant and courteous. Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him. I will give 5 stars to staffs but management needs to take care of this property. Also please make sure when you hire employees they must speak Tamil In Madurai employees don’t know Tamil? 🤔
Read More
Reshma
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very good service
Shanmugasundaram
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Very nice place to stay.
Number of reviews per page
20
40