Aston Jayapura Hotel & Convention Center

Hotels
8.5
/10
Very Good
1,081 reviews

What Guests Say About Their Stay

Staff Friendliness (73)
Distance To City Center (71)
Bedroom (63)
Ambiance (60)
Panji A.
9.1
/ 10
Keep up the good work. I'm very pleased to be there. The friendly staff, good food, good location. Can't wait to stay there again.
Hakim Hakim
8.8
/ 10
Comfortable, the check in process was fast. the staff was really helpful
Y***a
9.4
/ 10
Aston Jayapura is a comfortable hotel strategically located in the city center. The rooms are clean, the service is friendly, and the breakfast is comprehensive. It's a comfortable place to stay, whether for vacation or business, as its proximity to the city makes it easy to get around.
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S***I
10.0
/ 10
very comfortable and makes you feel at home the staff is friendly, the food is delicious the service is fast and very satisfying
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A***a
9.1
/ 10
One of the recommended staycation places with family, especially for those with children. Cleanliness (+), service (+), supported by all the staff who are very friendly, the food is also delicious with many menu choices every day, the swimming pool (+) has warm water, the hotel price is also very affordable. Oh yeah, especially for busy mothers, only Aston allows us very kindly when we want to take food for the children to the room, the best😍😍😍👍👍👍
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In the Area
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Jl. Percetakan Negara No. 50-58 , Jayapura, Kota Jayapura, Papua, Indonesia, 99117

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Aston Jayapura Hotel & Convention Center is a hotel in a good neighborhood, which is located at North Jayapura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aston Jayapura Hotel & Convention Center

Jl. Percetakan Negara No. 50-58 , Jayapura, Kota Jayapura, Papua, Indonesia, 99117
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Lobby Aston Jayapura Hotel & Convention Center
Exterior 2 Aston Jayapura Hotel & Convention Center

Discover More About Aston Jayapura Hotel & Convention Center

Location


Aston Jayapura Hotel & Convention Center is a hotel in a good neighborhood, which is located at North Jayapura.

About Aston Jayapura Hotel & Convention Center

From business event to corporate gathering, Aston Jayapura Hotel & Convention Center provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Aston Jayapura Hotel & Convention Center, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Jayapura Hotel & Convention Center exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Jayapura Hotel & Convention Center is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aston Jayapura Hotel & Convention Center.

All facilities in Aston Jayapura Hotel & Convention Center

Bar, Cafe and Lounge Aston Jayapura Hotel & Convention Center
Bar, Cafe and Lounge
Swimming Pool Aston Jayapura Hotel & Convention Center
Swimming Pool
Entertainment Facility Aston Jayapura Hotel & Convention Center
Entertainment Facility
Fitness Center Aston Jayapura Hotel & Convention Center
Fitness Center
Functional Hall Aston Jayapura Hotel & Convention Center
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Massage
  • Spa

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Connectivity

  • Internet point
  • LAN Internet

Business Facilities

  • Business center
  • Meeting facilities

General

  • Smoking area

Shuttle Service

  • Airport transfer

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Aston Jayapura Hotel & Convention Center

Important Note
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aston Jayapura Hotel & Convention Center
102
Number of floors in Aston Jayapura Hotel & Convention Center
11
Another facilities in Aston Jayapura Hotel & Convention Center
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Aston Jayapura Hotel & Convention Center

What are available facilities at Aston Jayapura Hotel & Convention Center?
There are top facilites at Aston Jayapura Hotel & Convention Center such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Jayapura Hotel & Convention Center?
The standard check-in time at Aston Jayapura Hotel & Convention Center is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aston Jayapura Hotel & Convention Center?
Aston Jayapura Hotel & Convention Center is a 4.0-star hotel.
How many floors does Aston Jayapura Hotel & Convention Center have?
Aston Jayapura Hotel & Convention Center has 11 floors.
How many rooms are available at Aston Jayapura Hotel & Convention Center?
Aston Jayapura Hotel & Convention Center has 102 rooms in total.
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More Reviews from Other Guests in Aston Jayapura Hotel & Convention Center

8.6
Very Good
From 1,076 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about Aston Jayapura Hotel & Convention Center
All
Staff Friendliness (47)
Bedroom (46)
Distance to City Center (44)
Check-in/out Time (39)
Ambiance (37)
Hotel Area (37)
Taste (37)
Bathroom (36)
Accessibility (34)
Room Space (33)
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Traveler Reviews Aston Jayapura Hotel & Convention Center

Number of reviews per page
20
40
Customer reviews
Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Aston Jayapura is a comfortable hotel strategically located in the city center. The rooms are clean, the service is friendly, and the breakfast is comprehensive. It's a comfortable place to stay, whether for vacation or business, as its proximity to the city makes it easy to get around.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 day(s) ago
Room cleanliness needs to be improved, especially in rooms that are rarely occupied. For a 4-star hotel, the amenities are very lacking. For example, yesterday I didn't get any soap or shampoo, only a single bar of soap.
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Carolline N. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, fast response, delicious and varied food, the swimming pool is okay, my kids like it... but too much chlorine makes your eyes sore... overall great
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Daniel N. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Good service and clean hotel.
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Erna N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
An old hotel, but still maintaining the quality of facilities and service, located in the city center so it is easily accessible and close to shopping and culinary centers.
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T***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Very friendly and clean. It was a pleasure to stay at Aston Jayapura.
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room was clean and the facilities were good. Unfortunately, the soundproofing wasn't good. Otherwise, it was fine.
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Gunawan S.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Initially, when I checked in, I was disappointed because the room I booked through Traveloka didn't have a window. After I complained, as I'd never stayed in a **** hotel without a window before, Mrs. Catur responded positively and upgraded me to a garden room with a window. This made my stay more comfortable. Overall, I was very satisfied. Thank you, Mrs. Catur, for your positive response. I hope Aston Jayapura continues to be successful.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Best for Aston hotels. Get the 10.10 promo.
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Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for giving us a 10-star rating on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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Lolita T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
very good breakfast service
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Accommodation's Reply
13 Oct 2025
Dear Lolita, Thank you for rating us 8.7 on Traveloka. We appreciate your positive feedback and are glad you had a great experience with us. We hope to welcome you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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M***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
This is my 3rd time staying at Aston... a hotel with affordable prices and complete facilities, close to Jayapura Mall too... the staff is very friendly... Only this time I booked 5 rooms, there were some refrigerators that were not cold and the AC was not cold enough and there was also a small cockroach in one room but it was not a problem, everything was resolved well, the service was good and great, the food was also delicious... Always be victorious Aston Jayapura
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for rating us 9.7 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We apologize for the inconvenience regarding the cleanliness of our room and the amenities in our rooms. We hope to welcome you back soon. Best regards, Terry Rumcabue, Assistant Front Office Manager
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Switly S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
My second experience staying here yesterday, the hotel staff were very friendly and helpful, the service was good and fast, especially during check-in... The service was great...
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Accommodation's Reply
14 Oct 2025
Dear Switly, Thank you for rating us 9.1 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Everything is very good. Cool and comfortable. Fast service. You can request.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for giving us a 10.0 rating on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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isna i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very clean and friendly service
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Isana, Thank you for rating us 10.0 on Traveloka. We appreciate your positive feedback and are glad you had a great experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is very friendly and helpful in carrying our guests' luggage🙏
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for rating us 8.5 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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Nur A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff is friendly, especially the restaurant staff, Kak Hasrun or Harian if I'm not mistaken.
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Accommodation's Reply
14 Oct 2025
Dear Noor, Thank you for rating us 10.0 on Traveloka. We appreciate your positive feedback and are glad you had a great experience with us. We hope to welcome you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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B***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
It was very enjoyable, but unfortunately the hot tub wasn't working. I really wanted to soak in it with the kids.
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Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you for rating us 8.5 stars on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We apologize for any inconvenience regarding the small pool, which is currently under renovation. We hope to welcome you back soon. Best regards, Terry Rumcabu, Assistant Front Desk Manager
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S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel staff was kind and could remind us when it was almost check-out time.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for rating us 9.4 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
I often stay here, but yesterday when I tried the studio room, it turned out to be a new building, and the sound from the next room was still audible,,, next time I want to try the deluxe room so I can get one with a window,, because I always stay here and only got a room with a window once,, they said you have to book the deluxe type to get one with a window 😁
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for rating us 9.0 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
This is my favorite hotel... There's a pool for the kids to enjoy, and the food is delicious and varied. My favorite is the black pepper beef, wow, it's awesome, hehe. They should also have a small playground for the kids so they don't get bored in their rooms playing on their phones.
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2 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for your review and feedback. We greatly appreciate your suggestion regarding the addition of a playground to our hotel. This feedback is invaluable to us in our efforts to improve the comfort and experience of our guests. We will consider your suggestion and coordinate with the relevant team to see if it can be implemented in the future. We hope that in the future, we can provide more complete and enjoyable facilities for all guests, especially those bringing families and children. Thank you for your trust, and we look forward to welcoming you back to our hotel. Best regards, Terry Rumkabu, Assistant Front Office Manager
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Number of reviews per page
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Exterior 4 Aston Jayapura Hotel & Convention Center

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,076 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about Aston Jayapura Hotel & Convention Center
All
Staff Friendliness (47)
Bedroom (46)
Distance to City Center (44)
Check-in/out Time (39)
Ambiance (37)
Hotel Area (37)
Taste (37)
Bathroom (36)
Accessibility (34)
Room Space (33)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Jayapura Hotel & Convention Center

Number of reviews per page
20
40
Customer reviews
Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Aston Jayapura is a comfortable hotel strategically located in the city center. The rooms are clean, the service is friendly, and the breakfast is comprehensive. It's a comfortable place to stay, whether for vacation or business, as its proximity to the city makes it easy to get around.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 day(s) ago
Room cleanliness needs to be improved, especially in rooms that are rarely occupied. For a 4-star hotel, the amenities are very lacking. For example, yesterday I didn't get any soap or shampoo, only a single bar of soap.
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Carolline N. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, fast response, delicious and varied food, the swimming pool is okay, my kids like it... but too much chlorine makes your eyes sore... overall great
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Daniel N. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Good service and clean hotel.
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Erna N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
An old hotel, but still maintaining the quality of facilities and service, located in the city center so it is easily accessible and close to shopping and culinary centers.
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T***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Very friendly and clean. It was a pleasure to stay at Aston Jayapura.
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room was clean and the facilities were good. Unfortunately, the soundproofing wasn't good. Otherwise, it was fine.
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Gunawan S.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Initially, when I checked in, I was disappointed because the room I booked through Traveloka didn't have a window. After I complained, as I'd never stayed in a **** hotel without a window before, Mrs. Catur responded positively and upgraded me to a garden room with a window. This made my stay more comfortable. Overall, I was very satisfied. Thank you, Mrs. Catur, for your positive response. I hope Aston Jayapura continues to be successful.
Read More
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Best for Aston hotels. Get the 10.10 promo.
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Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for giving us a 10-star rating on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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Lolita T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
very good breakfast service
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Accommodation's Reply
13 Oct 2025
Dear Lolita, Thank you for rating us 8.7 on Traveloka. We appreciate your positive feedback and are glad you had a great experience with us. We hope to welcome you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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M***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
This is my 3rd time staying at Aston... a hotel with affordable prices and complete facilities, close to Jayapura Mall too... the staff is very friendly... Only this time I booked 5 rooms, there were some refrigerators that were not cold and the AC was not cold enough and there was also a small cockroach in one room but it was not a problem, everything was resolved well, the service was good and great, the food was also delicious... Always be victorious Aston Jayapura
Read More
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for rating us 9.7 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We apologize for the inconvenience regarding the cleanliness of our room and the amenities in our rooms. We hope to welcome you back soon. Best regards, Terry Rumcabue, Assistant Front Office Manager
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Switly S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
My second experience staying here yesterday, the hotel staff were very friendly and helpful, the service was good and fast, especially during check-in... The service was great...
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Accommodation's Reply
14 Oct 2025
Dear Switly, Thank you for rating us 9.1 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Everything is very good. Cool and comfortable. Fast service. You can request.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for giving us a 10.0 rating on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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isna i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very clean and friendly service
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Isana, Thank you for rating us 10.0 on Traveloka. We appreciate your positive feedback and are glad you had a great experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is very friendly and helpful in carrying our guests' luggage🙏
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for rating us 8.5 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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Nur A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff is friendly, especially the restaurant staff, Kak Hasrun or Harian if I'm not mistaken.
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Accommodation's Reply
14 Oct 2025
Dear Noor, Thank you for rating us 10.0 on Traveloka. We appreciate your positive feedback and are glad you had a great experience with us. We hope to welcome you back soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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B***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
It was very enjoyable, but unfortunately the hot tub wasn't working. I really wanted to soak in it with the kids.
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Accommodation's Reply
14 Oct 2025
Dear Ladies/Gentlemen, Thank you for rating us 8.5 stars on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We apologize for any inconvenience regarding the small pool, which is currently under renovation. We hope to welcome you back soon. Best regards, Terry Rumcabu, Assistant Front Desk Manager
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S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel staff was kind and could remind us when it was almost check-out time.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for rating us 9.4 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
I often stay here, but yesterday when I tried the studio room, it turned out to be a new building, and the sound from the next room was still audible,,, next time I want to try the deluxe room so I can get one with a window,, because I always stay here and only got a room with a window once,, they said you have to book the deluxe type to get one with a window 😁
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for rating us 9.0 on Traveloka. We appreciate your positive feedback and are glad to hear that you had a great experience with us. We look forward to welcoming you back again soon. Best regards, Terry Rumkabu, Front Desk Assistant Manager
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
This is my favorite hotel... There's a pool for the kids to enjoy, and the food is delicious and varied. My favorite is the black pepper beef, wow, it's awesome, hehe. They should also have a small playground for the kids so they don't get bored in their rooms playing on their phones.
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2 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for your review and feedback. We greatly appreciate your suggestion regarding the addition of a playground to our hotel. This feedback is invaluable to us in our efforts to improve the comfort and experience of our guests. We will consider your suggestion and coordinate with the relevant team to see if it can be implemented in the future. We hope that in the future, we can provide more complete and enjoyable facilities for all guests, especially those bringing families and children. Thank you for your trust, and we look forward to welcoming you back to our hotel. Best regards, Terry Rumkabu, Assistant Front Office Manager
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