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Veranda Serviced Residence Puri
Hotels
8.4
/10
Very Good
715 reviews
What Guests Say About Their Stay
R***a
9.7
/ 10
The hotel staff was friendly and very helpful when I asked for a room upgrade. The atmosphere is comfortable and peaceful, and the area is quiet. The interior is beautiful. The food is also delicious. It's suitable for families and those with babies.
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Indrayani L.
8.5
/ 10
First time to have staycation here and definitely will come back, the hotel ambience is good, perfect size of room and very clean… Very satisfied with my first experience and next I’ll try the restaurant also 😊
Margareth Y.
9.7
/ 10
This hotel will always be my 1st choice in Jakarta. The room and service here is so great, strategic location, there are many food choices around the hotel area. Thanks for your hospitality! 😄
Jovanka
9.7
/ 10
veranda has very good service. all the security and receptionist are very friendly, kind and helpful. the bedroom was pretty big and it's very nice, clean and neat. so does the bathroom.
Jovanka
9.7
/ 10
Veranda has veeery good service. All the security and the receptionists are all very friendly and helpful. The bedroom was also very nice, neat and clean and so does the bathroom.
In the Area
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Jalan Pesanggrahan No. 28 Kembangan Selatan , Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Veranda Serviced Residence Puri
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What's around Veranda Serviced Residence Puri
Jalan Pesanggrahan No. 28 Kembangan Selatan , Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610
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Location
Veranda Serviced Residence Puri is located in area / city Puri Kembangan.
About Veranda Serviced Residence Puri
From business event to corporate gathering, Veranda Serviced Residence Puri provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Veranda Serviced Residence Puri exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Veranda Serviced Residence Puri is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Veranda Serviced Residence Puri.
All facilities in Veranda Serviced Residence Puri
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte breakfast
- A la carte lunch
- Restaurant with AC
- Breakfast
- Hot breakfast
- Late riser breakfast
- Dietary menu
- Vegetarian meal
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
Hotel Services
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
Things to Do
- Barbecue
- Children play area
- Garden
- Library
- Outdoor pool
- Outdoor pool
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Accessibilty
- Disabled access friendly
- Accessible parking
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Grocery
- Supermarket
Business Facilities
- Photocopier
- Projector
Kids and Pets
- Babysitting
- Highchairs
Transportation
- Airport transfer
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Veranda Serviced Residence Puri
Important Note
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 86,625/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:00 - 11:00.
Smoking is prohibited in the accommodation.
Pets are not allowed in the accommodation.
Guests will be required by the property to provide documentation of a complete health declaration (Antigen screening for COVID-19) during check-in.
This property requires that all guests provide proof of COVID-19 vaccination during check-in.
Flexible cancellation if guests are positive result of COVID-19 on paper ( Health Declaration ).
Airport transfer is available for IDR 300,000/person.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Veranda Serviced Residence Puri | 63 |
Number of floors in Veranda Serviced Residence Puri | 4 |
Another facilities in Veranda Serviced Residence Puri | Coffee shop, Breakfast restaurant, Lunch restaurant, Room service, Safety deposit box |
Frequently asked question in Veranda Serviced Residence Puri
What are available facilities at Veranda Serviced Residence Puri?
There are top facilites at Veranda Serviced Residence Puri such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Veranda Serviced Residence Puri?
The standard check-in time at Veranda Serviced Residence Puri is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Veranda Serviced Residence Puri provide breakfast?
Yes, Veranda Serviced Residence Puri provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Veranda Serviced Residence Puri?
Veranda Serviced Residence Puri is a 4.0-star hotel.
How many floors does Veranda Serviced Residence Puri have?
Veranda Serviced Residence Puri has 4 floors.
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More Reviews from Other Guests in Veranda Serviced Residence Puri
Overall Ratings & Reviews Veranda Serviced Residence Puri
Traveloka (697)
Other sources (18)
8.4
Very Good
From 697 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.6
Meal
8.3
Location
8.7
Service and Facilites
8.4
People often mention about Veranda Serviced Residence Puri
All
Staff Friendliness (17)
Ambiance (14)
Bedroom (14)
Hotel Area (14)
Accessibility (13)
Room Space (13)
Bathroom (12)
Variety (11)
Surroundings (10)
Wifi (10)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Veranda Serviced Residence Puri
Number of reviews per page
20
40
Customer reviews
R***a
Staycation
9.4
/10
Reviewed 2 week(s) ago
Very recommended place, and thank you to Kak Intan for the best service
Find this review helpful?
N***l
8.3
/10
Reviewed 8 week(s) ago
Please pay attention to guest parking. Don't let those of us who want to stay overnight end up fighting with security. Moreover, some of the security guards are unfriendly and it's annoying. I don't want to come back to stay there again.
See original
2 people find it helpful
W***y
10.0
/10
Reviewed 9 week(s) ago
The hotel's location is good, close to Ranch Market.
The hotel's cleanliness is good, from the lobby to the bathroom and even the room.
The room is quite spacious.
The hotel staff is very friendly and informative.
The breakfast menu is good, but could be offered with alternatives or more variety.
Overall, this hotel is very good :)
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
See original
R***a
Staycation
9.7
/10
Reviewed 17 week(s) ago
The hotel staff was friendly and very helpful when I asked for a room upgrade. The atmosphere is comfortable and peaceful, and the area is quiet. The interior is beautiful. The food is also delicious. It's suitable for families and those with babies.
See original
Find this review helpful?
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
See original
IL
Indrayani L.
8.5
/10
Reviewed 19 week(s) ago
First time to have staycation here and definitely will come back, the hotel ambience is good, perfect size of room and very clean… Very satisfied with my first experience and next I’ll try the restaurant also 😊
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Bapak/Ibu Indrayani L
Greetings from Veranda Serviced Residence Puri.
We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!
Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest.
Sincerely,
Henri
Head of Operations
EB
Emanuel B. S.
Leisure
8.8
/10
Reviewed 21 week(s) ago
Comfy, nice ambience as always, close to a lot of street foods and mini market.. Will be back again.
Find this review helpful?
Accommodation's Reply
27 Jul 2025
Dear valuable guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for your positive feedback regarding your recent stay at Veranda Serviced Residence Puri. We are thrilled to hear that our hospitality, the team's efforts, and the quality of our food met your expectations.
We look forward to welcoming you back for another exceptional stay soon.
Sincerely,
Henri
Head of Operations
R***a
Staycation
9.1
/10
Reviewed 26 week(s) ago
(+) Friendly hotel staff, quite satisfying for 1 night stay. Very spacious room and complete facilities. Super sophisticated smart TV to order food, no need for paper menu on the table. Safe and comfortable to bring baby
(-) Parking has no air circulation, very stuffy and access to the lobby must go up and down stairs, access to Alfa/Indomart is quite far.
Read More
See original
1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. We are very happy to receive such a great rating from you. It is wonderful to know that you are satisfied with your experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, we all look forward to welcoming you back soon. Sincerely, Henri. Head of Operations.
See original
k***i
Business
10.0
/10
Reviewed 27 week(s) ago
Business trip, near office, near Lippo Mall Puri.
1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear valuable guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for your positive feedback regarding your recent stay at Veranda Serviced Residence Puri. We are thrilled to hear that our hospitality, the team's efforts, and the quality of our food met your expectations.
We look forward to welcoming you back for another exceptional stay soon.
Sincerely,
Henri
Head of Operations
J***i
Leisure
8.8
/10
Reviewed 42 week(s) ago
The sink in the bathroom is clogged, I've asked for it to be fixed but it's still clogged.
See original
Find this review helpful?
Accommodation's Reply
03 Feb 2025
Dear Mr. Jurawui Jusuf, Warm greetings from Veranda Serviced Residence Puri. Thank you for giving us a very good rating for your recent visit. First of all, thank you for your appreciation of the rating given to us, however, I am very sorry that we gave you a less than satisfactory impression regarding the sink during your visit. As a representative of the management, we apologize for the inconvenience you experienced during your visit at Veranda Serviced Residence Puri. We have communicated this issue with the relevant department. Hope you are doing well and we look forward to welcoming you back to Veranda Serviced Residence Puri. Best regards, Henri. Head of Operations
See original
RB
Ratu B.
Transit
8.7
/10
Reviewed 47 week(s) ago
There is no Entry Barrier, no Trash Can but the receptionist is willing to leave trash, the swimming pool is quite good but no towels are provided, the bathroom is also locked. There is not much variety for breakfast, even for rice, oh my, I have no appetite so the side dishes are really minimal 🤣🤣. Actually for a hotel price of around 900 thousand, I give it a score of 4, sorry. But I give the stars above which are quite good so that your business can continue to exist.
Read More
See original
3 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for taking the time to leave us a review. We always appreciate feedback from our guests as it allows us to review the situation and address any service-related issues that may impact their experience. Only through comments like yours can we improve our service levels to provide the best quality to our guests. We wish you continued health and look forward to welcoming you back to Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
See original
M***a
Staycation
9.3
/10
Reviewed 54 week(s) ago
Staff are friendly, especially the front desk. But needs more work with the bathrooms. Found a few mosquitoes inside the bedroom. Overall, Veranda is a nice place for family staycations.
1 people find it helpful
Accommodation's Reply
12 Nov 2024
Dear Valuable Guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for sharing your great experience during your recent visit. We appreciate your feedback on your stay regarding the mosquitos issue in the bathroom. Please allow me to take the lead on this for service improvement purposes.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
GY
Gunadi Y.
9.7
/10
Reviewed 54 week(s) ago
Helpful staff, good location, and surroundings
Find this review helpful?
Accommodation's Reply
13 Nov 2024
Dear Mr. Gunadi Y,
Greetings from Veranda Serviced Residence Puri.
Thank you for your detailed, positive review of your experience here at our hotel. We are pleased to hear that our services and facilities exceeded your expectations.
We strive to provide exceptional service, and your praise for the service quality also perfect location of our property are truly gratifying.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
H***a
Leisure
8.8
/10
Reviewed 57 week(s) ago
At night, the sound of motorbikes is noisy.
See original
1 people find it helpful
Accommodation's Reply
22 Oct 2024
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for taking the time to provide us with a review. We always appreciate feedback from our guests as it allows us to review the situation and address any service-related issues that may have affected our guests’ experience. It is only through comments like yours that we can improve our service levels to provide the best quality to our guests. We wish you continued good health and look forward to welcoming you back to Veranda Serviced Residence Puri. Best regards, Henri. Head of Operations.
See original
B***a
Staycation
6.5
/10
Reviewed 59 week(s) ago
I was there by 14:00 pm but the room not ready yet, coming back and forward to the reception until several time but the room not ready yet until 16:00. The room is ready around 18:00, how inconvenient. No complimentary, only sorry, even when I was there to check out only have one staff in the front desk. Need more hospitality staff and how to make people satisfaction. Even the location was very good, but the staff need more people and get trained about how to handle about customer satisfaction.
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Accommodation's Reply
22 Oct 2024
Dear Valuable Guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for sharing a review of your recent visit and I am concerned to hear that we have not yet delivered a memorable stay experience for you.
Please do contact us directly as we would be more than delighted to hear your comments further regarding any feedback and concerns that you have experienced with us.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
A***o
8.7
/10
Reviewed 59 week(s) ago
Overall the room is okay, only the breakfast menu is not very varied.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2024
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for taking the time to leave us a review. We always appreciate feedback from our guests as it allows us to review the situation and address any service-related issues that may have affected our guests’ experience. It is only through comments like yours that we can improve our service levels to provide the best quality to our guests. We wish you continued good health and look forward to welcoming you back to Veranda Serviced Residence Puri. Best regards, Henri. Head of Operations.
See original
I***n
Business
10.0
/10
Reviewed 61 week(s) ago
Clean, delicious breakfast buffet with traditional Indonesian food, next door there is a ranch market just a short walk away.
See original
1 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear Respected Sir/Madam, Warmest greetings from Veranda Serviced Residence Puri. We are very happy to receive your excellent rating. It is wonderful to know that you are satisfied with your stay experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, we all look forward to welcoming you back soon. Best regards, Henri. Head of Operations-Operations.
See original
I***n
Business
10.0
/10
Reviewed 61 week(s) ago
Clean, delicious breakfast buffet with traditional Indonesian food, next door there is a ranch market just a short walk away.
See original
Find this review helpful?
Accommodation's Reply
19 Sep 2024
Dear Respected Sir/Madam, Warmest greetings from Veranda Serviced Residence Puri. We are very happy to receive your excellent rating. It is wonderful to know that you are satisfied with your stay experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, we all look forward to welcoming you back soon. Best regards, Henri. Head of Operations.
See original
W***a
Staycation
9.7
/10
Reviewed 61 week(s) ago
Overall, it was good, but the variety of food was not too much, and the taste was just like an ordinary meal.
Find this review helpful?
Accommodation's Reply
19 Sep 2024
Dear Sir/Madam,
Greetings from Veranda Serviced Residence Puri.
Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience.
It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations"
W***a
Staycation
9.7
/10
Reviewed 61 week(s) ago
All was good. However, the AC in my room was not really cool, so the room is quite big, but the AC was not ❄💨
Find this review helpful?
Accommodation's Reply
19 Sep 2024
Dear Sir/Madam,
Greetings from Veranda Serviced Residence Puri.
Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience.
It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
H***n
Staycation
9.7
/10
Reviewed 67 week(s) ago
The room is clean, the bathroom is clean, the AC is cold.
See original
2 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. We are delighted to receive your excellent review. It is wonderful to know that you were satisfied with your experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, and we all look forward to welcoming you back soon. Sincerely, Henri, Head of Operations
See original
Number of reviews per page
20
40
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Overall Ratings & Reviews Veranda Serviced Residence Puri
Traveloka (697)
Other sources (18)
8.4
Very Good
From 697 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.6
Meal
8.3
Location
8.7
Service and Facilites
8.4
People often mention about Veranda Serviced Residence Puri
All
Staff Friendliness (17)
Ambiance (14)
Bedroom (14)
Hotel Area (14)
Accessibility (13)
Room Space (13)
Bathroom (12)
Variety (11)
Surroundings (10)
Wifi (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Veranda Serviced Residence Puri
Number of reviews per page
20
40
Customer reviews
R***a
Staycation
9.4
/10
Reviewed 2 week(s) ago
Very recommended place, and thank you to Kak Intan for the best service
Find this review helpful?
N***l
8.3
/10
Reviewed 8 week(s) ago
Please pay attention to guest parking. Don't let those of us who want to stay overnight end up fighting with security. Moreover, some of the security guards are unfriendly and it's annoying. I don't want to come back to stay there again.
See original
2 people find it helpful
W***y
10.0
/10
Reviewed 9 week(s) ago
The hotel's location is good, close to Ranch Market.
The hotel's cleanliness is good, from the lobby to the bathroom and even the room.
The room is quite spacious.
The hotel staff is very friendly and informative.
The breakfast menu is good, but could be offered with alternatives or more variety.
Overall, this hotel is very good :)
Read More
See original
1 people find it helpful
Accommodation's Reply
18 Sep 2025
Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
See original
R***a
Staycation
9.7
/10
Reviewed 17 week(s) ago
The hotel staff was friendly and very helpful when I asked for a room upgrade. The atmosphere is comfortable and peaceful, and the area is quiet. The interior is beautiful. The food is also delicious. It's suitable for families and those with babies.
See original
Find this review helpful?
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
See original
IL
Indrayani L.
8.5
/10
Reviewed 19 week(s) ago
First time to have staycation here and definitely will come back, the hotel ambience is good, perfect size of room and very clean… Very satisfied with my first experience and next I’ll try the restaurant also 😊
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Bapak/Ibu Indrayani L
Greetings from Veranda Serviced Residence Puri.
We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!
Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest.
Sincerely,
Henri
Head of Operations
EB
Emanuel B. S.
Leisure
8.8
/10
Reviewed 21 week(s) ago
Comfy, nice ambience as always, close to a lot of street foods and mini market.. Will be back again.
Find this review helpful?
Accommodation's Reply
27 Jul 2025
Dear valuable guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for your positive feedback regarding your recent stay at Veranda Serviced Residence Puri. We are thrilled to hear that our hospitality, the team's efforts, and the quality of our food met your expectations.
We look forward to welcoming you back for another exceptional stay soon.
Sincerely,
Henri
Head of Operations
R***a
Staycation
9.1
/10
Reviewed 26 week(s) ago
(+) Friendly hotel staff, quite satisfying for 1 night stay. Very spacious room and complete facilities. Super sophisticated smart TV to order food, no need for paper menu on the table. Safe and comfortable to bring baby
(-) Parking has no air circulation, very stuffy and access to the lobby must go up and down stairs, access to Alfa/Indomart is quite far.
Read More
See original
1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. We are very happy to receive such a great rating from you. It is wonderful to know that you are satisfied with your experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, we all look forward to welcoming you back soon. Sincerely, Henri. Head of Operations.
See original
k***i
Business
10.0
/10
Reviewed 27 week(s) ago
Business trip, near office, near Lippo Mall Puri.
1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear valuable guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for your positive feedback regarding your recent stay at Veranda Serviced Residence Puri. We are thrilled to hear that our hospitality, the team's efforts, and the quality of our food met your expectations.
We look forward to welcoming you back for another exceptional stay soon.
Sincerely,
Henri
Head of Operations
J***i
Leisure
8.8
/10
Reviewed 42 week(s) ago
The sink in the bathroom is clogged, I've asked for it to be fixed but it's still clogged.
See original
Find this review helpful?
Accommodation's Reply
03 Feb 2025
Dear Mr. Jurawui Jusuf, Warm greetings from Veranda Serviced Residence Puri. Thank you for giving us a very good rating for your recent visit. First of all, thank you for your appreciation of the rating given to us, however, I am very sorry that we gave you a less than satisfactory impression regarding the sink during your visit. As a representative of the management, we apologize for the inconvenience you experienced during your visit at Veranda Serviced Residence Puri. We have communicated this issue with the relevant department. Hope you are doing well and we look forward to welcoming you back to Veranda Serviced Residence Puri. Best regards, Henri. Head of Operations
See original
RB
Ratu B.
Transit
8.7
/10
Reviewed 47 week(s) ago
There is no Entry Barrier, no Trash Can but the receptionist is willing to leave trash, the swimming pool is quite good but no towels are provided, the bathroom is also locked. There is not much variety for breakfast, even for rice, oh my, I have no appetite so the side dishes are really minimal 🤣🤣. Actually for a hotel price of around 900 thousand, I give it a score of 4, sorry. But I give the stars above which are quite good so that your business can continue to exist.
Read More
See original
3 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for taking the time to leave us a review. We always appreciate feedback from our guests as it allows us to review the situation and address any service-related issues that may impact their experience. Only through comments like yours can we improve our service levels to provide the best quality to our guests. We wish you continued health and look forward to welcoming you back to Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
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M***a
Staycation
9.3
/10
Reviewed 54 week(s) ago
Staff are friendly, especially the front desk. But needs more work with the bathrooms. Found a few mosquitoes inside the bedroom. Overall, Veranda is a nice place for family staycations.
1 people find it helpful
Accommodation's Reply
12 Nov 2024
Dear Valuable Guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for sharing your great experience during your recent visit. We appreciate your feedback on your stay regarding the mosquitos issue in the bathroom. Please allow me to take the lead on this for service improvement purposes.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
GY
Gunadi Y.
9.7
/10
Reviewed 54 week(s) ago
Helpful staff, good location, and surroundings
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Accommodation's Reply
13 Nov 2024
Dear Mr. Gunadi Y,
Greetings from Veranda Serviced Residence Puri.
Thank you for your detailed, positive review of your experience here at our hotel. We are pleased to hear that our services and facilities exceeded your expectations.
We strive to provide exceptional service, and your praise for the service quality also perfect location of our property are truly gratifying.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
H***a
Leisure
8.8
/10
Reviewed 57 week(s) ago
At night, the sound of motorbikes is noisy.
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1 people find it helpful
Accommodation's Reply
22 Oct 2024
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for taking the time to provide us with a review. We always appreciate feedback from our guests as it allows us to review the situation and address any service-related issues that may have affected our guests’ experience. It is only through comments like yours that we can improve our service levels to provide the best quality to our guests. We wish you continued good health and look forward to welcoming you back to Veranda Serviced Residence Puri. Best regards, Henri. Head of Operations.
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B***a
Staycation
6.5
/10
Reviewed 59 week(s) ago
I was there by 14:00 pm but the room not ready yet, coming back and forward to the reception until several time but the room not ready yet until 16:00. The room is ready around 18:00, how inconvenient. No complimentary, only sorry, even when I was there to check out only have one staff in the front desk. Need more hospitality staff and how to make people satisfaction. Even the location was very good, but the staff need more people and get trained about how to handle about customer satisfaction.
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Accommodation's Reply
22 Oct 2024
Dear Valuable Guest,
Greetings from Veranda Serviced Residence Puri.
Thank you for sharing a review of your recent visit and I am concerned to hear that we have not yet delivered a memorable stay experience for you.
Please do contact us directly as we would be more than delighted to hear your comments further regarding any feedback and concerns that you have experienced with us.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
A***o
8.7
/10
Reviewed 59 week(s) ago
Overall the room is okay, only the breakfast menu is not very varied.
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Accommodation's Reply
22 Oct 2024
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for taking the time to leave us a review. We always appreciate feedback from our guests as it allows us to review the situation and address any service-related issues that may have affected our guests’ experience. It is only through comments like yours that we can improve our service levels to provide the best quality to our guests. We wish you continued good health and look forward to welcoming you back to Veranda Serviced Residence Puri. Best regards, Henri. Head of Operations.
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I***n
Business
10.0
/10
Reviewed 61 week(s) ago
Clean, delicious breakfast buffet with traditional Indonesian food, next door there is a ranch market just a short walk away.
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1 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear Respected Sir/Madam, Warmest greetings from Veranda Serviced Residence Puri. We are very happy to receive your excellent rating. It is wonderful to know that you are satisfied with your stay experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, we all look forward to welcoming you back soon. Best regards, Henri. Head of Operations-Operations.
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I***n
Business
10.0
/10
Reviewed 61 week(s) ago
Clean, delicious breakfast buffet with traditional Indonesian food, next door there is a ranch market just a short walk away.
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Accommodation's Reply
19 Sep 2024
Dear Respected Sir/Madam, Warmest greetings from Veranda Serviced Residence Puri. We are very happy to receive your excellent rating. It is wonderful to know that you are satisfied with your stay experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, we all look forward to welcoming you back soon. Best regards, Henri. Head of Operations.
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W***a
Staycation
9.7
/10
Reviewed 61 week(s) ago
Overall, it was good, but the variety of food was not too much, and the taste was just like an ordinary meal.
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Accommodation's Reply
19 Sep 2024
Dear Sir/Madam,
Greetings from Veranda Serviced Residence Puri.
Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience.
It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations"
W***a
Staycation
9.7
/10
Reviewed 61 week(s) ago
All was good. However, the AC in my room was not really cool, so the room is quite big, but the AC was not ❄💨
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Accommodation's Reply
19 Sep 2024
Dear Sir/Madam,
Greetings from Veranda Serviced Residence Puri.
Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience.
It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible.
We wish you well and look forward to welcoming you again at Veranda Serviced Residence Puri.
Sincerely,
Henri
Head of Operations
H***n
Staycation
9.7
/10
Reviewed 67 week(s) ago
The room is clean, the bathroom is clean, the AC is cold.
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2 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. We are delighted to receive your excellent review. It is wonderful to know that you were satisfied with your experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, and we all look forward to welcoming you back soon. Sincerely, Henri, Head of Operations
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