Partenope Relais

Dated

ABSOLUTE HORROR! Bed Bugs bit me all night. Didn’t realize what it was until the next morning. Took pictures of the bugs and my blood, showed staff. Shower didn’t work. A/C didn’t work. There was something beeping in the hall. The management hasn’t even bothered to reach out after 4 days since I checked out. Unbelievable. Save Yourself.

Stunning view and comfort.

We were lucky to have a large room - executive suite in building 4. However, being on the main road with very poor windows for soundproofing, it was almost impossible to sleep. The traffic is incessant all through the night. The room was adequate though - very big bathroom. Loads of products but no shower gel. Breakfast in the neighbouring restaurant was ok - cold outside though, and the quality of some items was low (many pastries felt a bit stale, boiled egg was extremely over done) but others were “ok”. Considering the restaurant promotes itself to the guests for dinner (with a discount), they should consider a better breakfast to give a good impression for the quality of the rest of their service. Hotel is tiny itself - reception area is tiny. I think other rooms are also quite small as heard guests complaining. Staff were not all that courteous to those people, but for us they were helpful enough. Good location for Naples water front. You can reach line 6 of the metro with a 10 min walk. Walked past some rooms in the hotel being cleaned and saw these famous hot tub corner baths in the middle of the room - they looked like a hindrance not a feature. Really odd! Overall, take ear plugs and book a room upgrade and you’ll have a decent enough location in a safe and clean part of the city.

Excellent staff they are all helpful and very responsive even the gentleman at the breakfast restaurant he is extremely courteous. Great service! The only thing was the fridge is not too cold and the lighting can be a little warmer than led bright light. Even the last request to get taxi was up to the expectation. Thank you Partenope Relais. I will come back to Naples I love the city everyone is very nice and has their personality.

The toilet was not working. We have to move from room to room and end up flashing toilet with the teapot

Beware if the rooms facing the busy street behind the hotel, very noisy traffic, hinking, etc. The room was large but pretty dated with black colour decor. No coffee in room or near hotel at all.

The jacuzzi in the room was a great idea and made the stay special, but everything else was also excellent

The Partenope Hotel offers a pleasant experience overall, but I found the price of the room I stayed in to be somewhat high considering its condition. However, the view from the hotel is absolutely stunning, earning a perfect score of 100%.

The showers are outside the bathroom and the water leaks out of the door into the hallway I'm guess there is mold underneath the carpet in the hallway because of that reason.

Friendly, engaging, helpful staff Rooms wonderfully air conditioned, clean, big, long balcony

near the water

The staff need to be more attentive.

Very close to attractions 10 minutes of work distance in front of the sea and very very special Rooms

This property is a motel and not a hotel. I would not stay here again. There was a hot tub in the middle of the room, stains on the carpet outside of the room not sure of what. The bathroom toiletries come with lub??? I regret booking this hotel while doing a tour of Italy with the family. I did not feel safe pulling up to the hotel, very sketchy but so is Naples all around.

The staff was very nice and all was very clean .

The hotel is set up in 2 buildings, the staff is happy to assist with your luggage if your room is in the building that is not where the reception desk is. The rooms are large, beautiful & very clean. Perfect location, just a half block from the see and close to restaurants and shops, including restaurants that are open between 3PM-7PM.

Fantastic stay at Partenope Relais!

Great location

The floor where my room was not up to my standards in that the rugs were dirty and they need to be replace like yesterday. The hotel entrance was beautiful, the lobby floor and the stairs were like marble floor but once you got to the floor where my room was, the rugs old, raggary and dirty. The building has an elevator and it felt secured to be there. The area is beautiful with ocean views and lots of restaurants also walking distante to Chiaia avenue. This avenue is shopping area. Overall this place a good choice for me for 2 night stay. The staff was nice and friendly.