Chatrium Niseko

Hotels
9.0
/10
Exceptional
138 reviews

What Guests Say About Their Stay

Rand G
10.0
/ 10
The property was clean and there were great options for food. Staff was great.
Whitney
10.0
/ 10
Stumbled onto this place when I could not find a place slopeside. Lucky to have done so. Better to be here just off the center of town with much more to do than slopeside. Place was immaculate and exquisitely thought out. Cannot imagine a friendlier more helpful staff. Eateries were well thought out and designed, and a lot of fun. Would not consider staying anywhere else in Niseko.
Michael
10.0
/ 10
Great location for walking around town. Not ski in/out but frequent shuttle.
In the Area
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Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Hokkaido, Japan, 044-0080, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Chatrium Niseko Chatrium Niseko is located in area / city Niseko-cho. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Chatrium Niseko

Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Hokkaido, Japan, 044-0080, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081
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Lobby Chatrium Niseko
Exterior 2 Chatrium Niseko

Discover More About Chatrium Niseko

note: hotel was previously named Chatrium Niseko

Location


Chatrium Niseko is located in area / city Niseko-cho.

About Chatrium Niseko

Have fun with various entertaining facilities for you and the whole family at Chatrium Niseko , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Chatrium Niseko is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Chatrium Niseko exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Chatrium Niseko is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Chatrium Niseko .

All facilities in Chatrium Niseko

Bar, Cafe and Lounge Chatrium Niseko
Bar, Cafe and Lounge
Fitness Center Chatrium Niseko
Fitness Center
Common Space Chatrium Niseko
Common Space
Lobby Chatrium Niseko
Lobby
Accommodation Services Chatrium Niseko
Accommodation Services

In-room Facilities

  • Bathrobe
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

General

  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Food and Drinks

  • Bar
  • Cafe
  • Snacks

Business Facilities

  • Computer station
  • Photocopier

Transportation

  • Area shuttle

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Chatrium Niseko

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00

Accommodation charges JPY 2,600/guest for extra breakfast.

Airport transfer is available for JPY 35,000/person.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 10:00
Available rooms at Chatrium Niseko
78
Number of floors in Chatrium Niseko
6
Another facilities in Chatrium Niseko
Bathrobe, Hairdryer, In-room safe, Kitchenette, Refrigerator

Frequently asked question in Chatrium Niseko

What are available facilities at Chatrium Niseko ?
There are top facilites at Chatrium Niseko such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chatrium Niseko ?
The standard check-in time at Chatrium Niseko is starting from From 15:00 while the latest check-out time is at Before 10:00
What is the star rating of Chatrium Niseko ?
Chatrium Niseko is a 5.0-star hotel.
How many floors does Chatrium Niseko have?
Chatrium Niseko has 6 floors.
How many rooms are available at Chatrium Niseko ?
Chatrium Niseko has 78 rooms in total.
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More Reviews from Other Guests in Chatrium Niseko

Overall Ratings & Reviews Chatrium Niseko

Traveloka (2)
Other sources (136)
9.0
Exceptional
From 136 reviews
Cleanliness

9.0

Room Comfort

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chatrium Niseko

Number of reviews per page
20
40
Top reviews
Hyun Jun
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

comfortable bed and very clean.
MIN HO
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good location to Hirafu
Rand G
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The property was clean and there were great options for food. Staff was great.
Whitney
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Stumbled onto this place when I could not find a place slopeside. Lucky to have done so. Better to be here just off the center of town with much more to do than slopeside. Place was immaculate and exquisitely thought out. Cannot imagine a friendlier more helpful staff. Eateries were well thought out and designed, and a lot of fun. Would not consider staying anywhere else in Niseko.
Read More
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great location for walking around town. Not ski in/out but frequent shuttle.
Peter
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good service, good location n
kerryn
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great - easy and very convenient location. Housekeeping was quite late though in the day for those not checking out. Concierge information could be better and more readily available re tours/local area and transport explanations etc. But overall, very good.
Corinta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Wonderful hospitality. Room was perfect. Felt like home.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!
Leah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10.
Emmanuel Mojica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away
Annie
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。
Read More
Ben
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Lior
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing hospitality super nice room and very friendly stuff
Derek
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It’s great property
Seongyeon
icon-Leisure
Leisure
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Terrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

We had a fantastic stay at The Chatrium in our 1 bed apartment. The staff were super helpful when needed and the shuttle service to the Gondola and Dot Base was fantastic. The driver took our ski's and poles from us each time securing them on the bus. The bar and restaurants in the hotel were also greaz and convenient. The hotle is located in a perfect position for eating out etc. We had a car and there was free undercover parking that was hassle free. We will def stay here again when we return.
Read More
Amy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time!
Read More
MIN HO
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Very Kindly and Friendly then other hotels. Enough spaces for Parking.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

First check in staff is not helpful as we requested extra blanket, rolling bed and bedding sheet, he said no such things can be provided. 2nd night we requested the dehumidifier and got a malfunction one and finally delivered an bigger upgrade one. Check out at 10 am is crucial for a family with a young kid.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Chatrium Niseko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Chatrium Niseko

Traveloka (2)
Other sources (136)
9.0
Exceptional
From 136 reviews
Cleanliness

9.0

Room Comfort

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chatrium Niseko

Number of reviews per page
20
40
Top reviews
Hyun Jun
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

comfortable bed and very clean.
MIN HO
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good location to Hirafu
Rand G
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The property was clean and there were great options for food. Staff was great.
Whitney
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Stumbled onto this place when I could not find a place slopeside. Lucky to have done so. Better to be here just off the center of town with much more to do than slopeside. Place was immaculate and exquisitely thought out. Cannot imagine a friendlier more helpful staff. Eateries were well thought out and designed, and a lot of fun. Would not consider staying anywhere else in Niseko.
Read More
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great location for walking around town. Not ski in/out but frequent shuttle.
Peter
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good service, good location n
kerryn
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great - easy and very convenient location. Housekeeping was quite late though in the day for those not checking out. Concierge information could be better and more readily available re tours/local area and transport explanations etc. But overall, very good.
Corinta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Wonderful hospitality. Room was perfect. Felt like home.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!
Leah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10.
Emmanuel Mojica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away
Annie
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。
Read More
Ben
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Lior
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing hospitality super nice room and very friendly stuff
Derek
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It’s great property
Seongyeon
icon-Leisure
Leisure
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Terrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

We had a fantastic stay at The Chatrium in our 1 bed apartment. The staff were super helpful when needed and the shuttle service to the Gondola and Dot Base was fantastic. The driver took our ski's and poles from us each time securing them on the bus. The bar and restaurants in the hotel were also greaz and convenient. The hotle is located in a perfect position for eating out etc. We had a car and there was free undercover parking that was hassle free. We will def stay here again when we return.
Read More
Amy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time!
Read More
MIN HO
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Very Kindly and Friendly then other hotels. Enough spaces for Parking.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

First check in staff is not helpful as we requested extra blanket, rolling bed and bedding sheet, he said no such things can be provided. 2nd night we requested the dehumidifier and got a malfunction one and finally delivered an bigger upgrade one. Check out at 10 am is crucial for a family with a young kid.
Number of reviews per page
20
40