Villa Phathana

The man who should be at thw reception is not there a lot of times. Sometimes a girl is there who cannot speak english at all. They also lock the doors for reception at night & opens around 6:3] am

This property was so old, the toilet seat did not match the toilet bowl, it was uneven, I felt like I was going to fall off the toilet every time I use it. The shower was horrible! The shower head was rusted and the tiles were rotten, smell mold throughout our stay! The towels that were given to us were so dry and hard and raggedy and ripped, my foot towels at home was better than the ones they gave us to use! The toilet paper was like they dried it out after it was wet and gave to us to use. Oh and in our second night, the lights in the whole building went out for like 30-40 minutes while I was in the shower and no one checked on us to see how we were doing or didn’t even tell us why the power went out! This hotel was run by one person, he was the receptionist, the bell boy, the waiter, you name it he does it all by himself. The only best thing about this hotel is the location. It was centralized and where we wanted to be. I wanted to check out the minute I saw the room he put us in but I stayed it out because it was centralized and we would go to the room just to sleep anyways but I would not recommend this hotel to anyone that wants a nice clean bathroom, decent smell in their room because our room smell like mold and damp the whole stay!

The A/C does not work very well. The staff came into the room while we were gone and turned the A/C off so we returned to a hot room that took about 3 hours to cool back down. Use their van to get to the train station and the driver tried to stop outside the gate and make us carry our bags a couple of blocks up hill and up the steps when he could of drove to the drop off area in front of the train station. Just a feeling of being overly cheap and not much on customer service

Nice, clean and friendly. Excellent location. Interesting architecture.

Location

Interior & rooms are of olden design. Rooms are clean. Service are satisfied. Sitting at the corridor drinking and chitchatting is good. Outside is the night market and walking distance to the riverside restaurants too👍. Very convenient

Good location, Not good, Very old

Old line Asian hotel with beautiful exotic wood floors in our room. WiFi was a weak point, as it was very frustratingly inconsistent. Perfect location by the night market. Friendly, helpful manager.

The location is perfectly close to everything

Great family running the hotel Perfect location Great experience

Very convenient location and excellent staffing.

Good friendly people clean close to everything

This place is excellent, clean, nice rooms, location is perfect in the heart of everything and walking street is 30 meters away and all the shops and centre is only minutes away. The host is perfect and he went well beyond the call of duty. The host is the best host I’ve ever encountered so friendly obliging. Perfect and great hotel. Highly recommended

Mosquitoes in the room and showers was a little stinky.

Very friendly staff, helpful regarding the area and airport/taxi transportation. Clean room, clean towels, fair WiFi and a fully stocked fridge upon check-in. Great experience.

The location was perfectly within walking distance to everything. Couldn’t really understand the day front dest staff even speaking to him is Lao or English. Night time staff was more helpful with our needs. The drainage in the shower was a bit slow. Other than that it was a nice place to stay. We didn’t try breakfast there. Woke up at 5:30am to give alms offering for the monks and grab breakfast at the Morning market instead.

Really enjoyed my three night stay here. A pleasant clean room. The location was great. Right next to night market and Royal Palace. The breakfast in the morning was great and the staff were very pleasant! My only suggestion would be to add a dead bolt to door ( there had been one but it was taken off). I like that added security when in hotels. Great little place to stay!

Good location Clean Nice staff Air condition doesn't work very well TV doesn't work

We paid a month before and got confirmed email. But no rooms for us when we'd been there. Nothing is sure online, right?

I don’t like bathroom . Because dirty and uncomfortable .