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Banyan Tree Kuala Lumpur
Hotels
9.3
/10
Exceptional
355 reviews
What Guests Say About Their Stay
Oscar
10.0
/ 10
The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
LORRAINE
10.0
/ 10
Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
Rupert
10.0
/ 10
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail.
An excellent base for our time on business and exploring the city.
A much easier spot for car drop offs than other hotels near Bukit Bintang
In the Area
See Map
2 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Available Room Types in Banyan Tree Kuala Lumpur
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What's around Banyan Tree Kuala Lumpur
2 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About Banyan Tree Kuala Lumpur
All facilities in Banyan Tree Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
Kids and Pets
- Babysitting with surcharge
Things to Do
- Outdoor pool
Transportation
- Bus/truck parking
General
- Swimming pool
Accommodation Policy & General Information in Banyan Tree Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Number of floors in Banyan Tree Kuala Lumpur | 9 |
Another facilities in Banyan Tree Kuala Lumpur | WiFi in public area, Concierge, 24-hour Receptionist, Babysitting with surcharge, Outdoor pool |
Frequently asked question in Banyan Tree Kuala Lumpur
What are available facilities at Banyan Tree Kuala Lumpur?
There are top facilites at Banyan Tree Kuala Lumpur such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Kuala Lumpur?
The standard check-in time at Banyan Tree Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Banyan Tree Kuala Lumpur?
Banyan Tree Kuala Lumpur is a 5.0-star hotel.
How many floors does Banyan Tree Kuala Lumpur have?
Banyan Tree Kuala Lumpur has 9 floors.
Does Banyan Tree Kuala Lumpur provide parking?
Yes, Banyan Tree Kuala Lumpur provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Banyan Tree Kuala Lumpur
Overall Ratings & Reviews Banyan Tree Kuala Lumpur
Traveloka (58)
Other sources (297)
9.4
Exceptional
From 297 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Banyan Tree Kuala Lumpur
Number of reviews per page
20
40
Top reviews
Oscar
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
Read More
LORRAINE
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
Read More
Rupert
Business and Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail.
An excellent base for our time on business and exploring the city.
A much easier spot for car drop offs than other hotels near Bukit Bintang
moufi
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very nice hotel .. vwry kind staff .. amazing view from the rooftop bar ...
Julie
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
Read More
Nigansha
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The pictures provided through hotels.ca was misleading as I primarily booked this hotel for the view of the klcc towers from the swimming pool. On the pictures through hotels.com the two towers are perfectly visible. However there is now a building that's come up which blocks that promised view. This really defeat the purpose for me as traders was a cheaper hotel with a better view.
Read More
Lina
Leisure Family
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The room is big and nice decor. Staff at the lobby and check in are very attentive. Only problem is the staff at breakfast forgot to put our order and we wait more than half hour the food didn't come so I had to cancel my order. Very disappointed!
julien
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent tailored service, beautiful room and amazing roof top bar.
HYUN JI
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Best experience ever. Location, view, facilities and services were all on point! Lifetime experience and will remember this memories forever.
chris
Friends and Family
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Fantastic hotel at the hight of luxury. Great location and amazing roof top bar
Chee Hwa
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Nice and relaxing with friendly and helpful staff. Will definitely be returning.
Caroline
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Best hotel weve ever stayed at. Exceptional service
Benjamin
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Stunning hotel with amazing rooms. Views are incredible over the KL skyline. Rooftop bar is fantastic with great views of the Petronas towers. Staff on the whole were very friendly and welcoming, particularly those on reception and at breakfast. Well located for access to the main areas of Kuala Lumpur.
Efstathios
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Amazing hotel, best one I have stayed. Not only it has all you expect from a 5 star, but everyone is so professional without making you feel too awkward by being super polite, as it happens to many 5 stars. Amazing views, very very nice bathrooms with views from the window, amazing breakfast, good location. I could leave there for ever.
Read More
Ben
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
This is our 2nd stay with the Banyan Tree brand and we were equally impressed as the Macao property. Thank you for maintaining the very high standards.
We highly recommend.
Hakam
Leisure
6.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
over priced hotel
Bath tube did not work
Restaurant food was very generic
The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
Dixon
Leisure Family
6.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Do not have the service expected from a luxury hotel.
Offered us to upgrade for a fee and when i asked for free upgrade based on my platinium status, they said the hotel is fully booked. Then why its available if we are willing to pay?
Lobby dark and warm.
Ibrahim
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Good
Madiha
Business and Leisure
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Love the spa
Chan Hang Yee Daisy
Leisure Family
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
very good staff service!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Banyan Tree Kuala Lumpur
Traveloka (58)
Other sources (297)
9.4
Exceptional
From 297 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Banyan Tree Kuala Lumpur
Number of reviews per page
20
40
Top reviews
Oscar
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
Read More
LORRAINE
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
Read More
Rupert
Business and Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail.
An excellent base for our time on business and exploring the city.
A much easier spot for car drop offs than other hotels near Bukit Bintang
moufi
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very nice hotel .. vwry kind staff .. amazing view from the rooftop bar ...
Julie
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
Read More
Nigansha
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The pictures provided through hotels.ca was misleading as I primarily booked this hotel for the view of the klcc towers from the swimming pool. On the pictures through hotels.com the two towers are perfectly visible. However there is now a building that's come up which blocks that promised view. This really defeat the purpose for me as traders was a cheaper hotel with a better view.
Read More
Lina
Leisure Family
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The room is big and nice decor. Staff at the lobby and check in are very attentive. Only problem is the staff at breakfast forgot to put our order and we wait more than half hour the food didn't come so I had to cancel my order. Very disappointed!
julien
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent tailored service, beautiful room and amazing roof top bar.
HYUN JI
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Best experience ever. Location, view, facilities and services were all on point! Lifetime experience and will remember this memories forever.
chris
Friends and Family
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Fantastic hotel at the hight of luxury. Great location and amazing roof top bar
Chee Hwa
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Nice and relaxing with friendly and helpful staff. Will definitely be returning.
Caroline
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Best hotel weve ever stayed at. Exceptional service
Benjamin
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Stunning hotel with amazing rooms. Views are incredible over the KL skyline. Rooftop bar is fantastic with great views of the Petronas towers. Staff on the whole were very friendly and welcoming, particularly those on reception and at breakfast. Well located for access to the main areas of Kuala Lumpur.
Efstathios
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Amazing hotel, best one I have stayed. Not only it has all you expect from a 5 star, but everyone is so professional without making you feel too awkward by being super polite, as it happens to many 5 stars. Amazing views, very very nice bathrooms with views from the window, amazing breakfast, good location. I could leave there for ever.
Read More
Ben
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
This is our 2nd stay with the Banyan Tree brand and we were equally impressed as the Macao property. Thank you for maintaining the very high standards.
We highly recommend.
Hakam
Leisure
6.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
over priced hotel
Bath tube did not work
Restaurant food was very generic
The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
Dixon
Leisure Family
6.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Do not have the service expected from a luxury hotel.
Offered us to upgrade for a fee and when i asked for free upgrade based on my platinium status, they said the hotel is fully booked. Then why its available if we are willing to pay?
Lobby dark and warm.
Ibrahim
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Good
Madiha
Business and Leisure
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Love the spa
Chan Hang Yee Daisy
Leisure Family
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
very good staff service!
Number of reviews per page
20
40