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The Pacific Sutera
Hotels
8.2
/10
Very Good
1,147 reviews
What Guests Say About Their Stay
MOHMMAD A. B. S.
10.0
/ 10
The best 5-star hotel in Kota Kinabalu. Promises comfort and sweet memories to those who stay at this hotel. The friendliness of the staff attracts warmth in the heart that is difficult to forget. The stunning sunset view in the surroundings of this hotel is also mesmerizing. I will definitely remember these beautiful memories with him forever.
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Ahmad M. B. A.
9.4
/ 10
It is very nice stay at the exclusive place...with a nice sea view. It will make you feel peaceful and enjoyable.
jason
10.0
/ 10
Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Elaine
10.0
/ 10
Pacific Sutera offers a spectacular sea view and it is a place that gives you a sense of tranquility if you wish to get away from the city. Buffet spread at Cafe Boleh is of great variety and good quality. Staff is courteous and helpful. The only drawback is that the beach is too small and was a bit disappointing. Nevertheless, it is a very clean and well maintained beach. I will stay at Pacific Sutera again if given the opportunity to visit KK.
Sheelagh
10.0
/ 10
Beautiful hotel and wonderful caring staff who cannot do enough to make your stay perfect. We had a lovely room on 11th floor with sea and marina views.
We dined in each evening and cannot recommend this hotel highly enough.
In the Area
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No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Pacific Sutera
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The Pacific Sutera Address: Map & Location
No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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The Pacific Sutera Rates per Night
Planning your getaway and wondering about hotel rates? Finding the best hotel prices for The Pacific Sutera is easy. The Pacific Sutera room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Pacific Sutera hotel rates?
The Pacific Sutera Location & Address
Wondering where to find The Pacific Sutera? The Pacific Sutera is located at No. 1 Sutera Harbour Boulavard, Pusat Bandar Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88100. It's situated in the Manila area, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.
How to go to The Pacific Sutera from Airport
Getting to The Pacific Sutera from the airport is a breeze. There are several convenient options for your hotel transfer from the airport to the hotel. Here's how you can get there:
- Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, but it can be more expensive, especially during peak hours.
- Ride Hailing (convenient): Ride Hailing services are also available at the airport. This is a convenient option, and you can book your ride through the Traveloka app.
- Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with The Pacific Sutera to see if they provide this service.
Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.
The Pacific Sutera Reviews & Summary
Want to know what other guests think about The Pacific Sutera? Hotel reviews offer valuable insights into the guest experience. The Pacific Sutera consistently receives positive feedback, with guests often praising its comfortable rooms and excellent service. The hotel's standout features include its stunning views and convenient location.
Guests rave about the friendly staff and the delicious food. One recent guest said, "I had an amazing stay! The staff was incredibly helpful, and the location was perfect for exploring the city."
The Pacific Sutera Room Types Available
Looking for the perfect room at The Pacific Sutera? Discover the different hotel room types available to suit your needs. Here's a glimpse of what you can expect:
- Deluxe Room: Offers comfortable accommodations with city views. Non-smoking rooms are available.
- Premier Room: Features more space and often includes a bathtub. Non-smoking rooms are available.
- Suite: Provides a separate living area and bedroom, ideal for families or those seeking extra space. Non-smoking rooms are available.
Hotel Facilities in The Pacific Sutera
What amenities does The Pacific Sutera offer? The hotel facilities are designed to enhance your stay. Here's a look at what you can enjoy:
- Swimming Pool: Take a refreshing dip in the outdoor pool.
- Fitness Center: Stay active with a workout in the well-equipped fitness center.
- Restaurant: Enjoy delicious meals at the hotel's restaurant.
- 24-Hour Front Desk: The front desk is available around the clock to assist with your needs.
Hotel Buffet or Restaurant/Cafe in The Pacific Sutera
Dining options at The Pacific Sutera are designed to satisfy your cravings. Explore the hotel buffet and restaurant offerings:
- The Manila Restaurant: Offers a variety of local and international dishes.
- Price per person: $25
- Opening Hours: 7:00 AM - 10:00 PM
- The Manila Cafe: Serves coffee, pastries, and light meals.
- Price per person: $15
- Opening Hours: 7:00 AM - 6:00 PM
The Pacific Sutera Airport pickups and How to Book
Need a convenient airport transfer? Many hotels offer airport shuttle services. The Pacific Sutera may offer airport pick-up services to make your arrival and departure seamless. To book, contact the hotel directly at least 24 hours in advance.
Nearby MRT Station & Bus Stops
Getting around Manila is easy with public transport. Here's information on nearby MRT stations and bus stops:
- Nearest MRT Station: Ayala Station (approximately 2 km)
- Bus Stops: Several bus stops are located within walking distance of the hotel.
Nearby Attractions for Family / Kid Friendly
Planning a family outing? Discover nearby activities and attractions perfect for kids. Here are some places to visit near The Pacific Sutera:
- Manila Ocean Park: An oceanarium with marine life exhibits.
- Distance from hotel: 3 km
- Entry Price: $15
- National Museum Complex: Explore art, history, and culture.
- Distance from hotel: 4 km
- Entry Price: Free
- Star City: An amusement park with rides and attractions.
- Distance from hotel: 5 km
- Entry Price: $10
- Manila Zoo: See a variety of animals.
- Distance from hotel: 6 km
- Entry Price: $5
- Intramuros: Explore the historic walled city.
- Distance from hotel: 7 km
- Entry Price: $5
Looking for more things to do nearby? See Traveloka’s best deals on
Where to eat near The Pacific Sutera (Manila)
Looking for delicious food near The Pacific Sutera? Explore nearby dining options and local flavors:
- Cafes/Restaurants:
- Wildflour Cafe + Bakery: Known for its brunch and pastries.
- Toyo Eatery: Offers modern Filipino cuisine.
- The Curator Coffee & Cocktails: A popular spot for coffee and cocktails.
- Local Street Food:
- Adobo: A classic Filipino dish of meat stewed in soy sauce, vinegar, garlic, and peppercorns.
- Sinigang: A sour and savory soup with meat or seafood.
- Lechon: Roasted pig with crispy skin.
- Halo-Halo: A popular dessert with shaved ice, sweet beans, fruits, and ice cream.
- Isaw: Grilled chicken or pork intestines.
Shopping places near The Pacific Sutera (Manila)
Need some retail therapy? Discover shopping places near The Pacific Sutera:
- SM Mall of Asia: A large shopping mall with a wide variety of stores.
- Greenbelt: A high-end shopping mall with designer brands.
- Glorietta: A shopping mall with a mix of retail and dining options.
Other Places to Stay Near The Pacific Sutera
Looking for alternative accommodations? Explore other hotels near The Pacific Sutera:
- Luxury/5–6 Star Hotels Nearby:
- The Peninsula Manila
- Shangri-La The Fort, Manila
- Raffles Makati
- Four-Star Hotels Nearby:
- Hotel Jen Manila by Shangri-La
- Makati Diamond Residences
- Holiday Inn & Suites Makati
- Three-Star Hotels Nearby:
- The Henry Hotel Manila
- City Garden Grand Hotel
- Red Planet Manila Bay
For 5-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on
Hotel availability and room booking
Ready to book your stay at The Pacific Sutera? Check hotel availability and make your reservations with ease. Book your room through Traveloka for the best deals and a seamless booking experience.
All facilities in The Pacific Sutera
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Lobby
Exterior
Hotel Services
- Concierge
- Money changer
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
Things to Do
- Children play area
- Fitness center
- Garden
- Hot tub
- Massage
- Private beach
- Spa
Public Facilities
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Sports and Recreations
- Badminton
- Golf course
- Outdoor tennis court
- Tennis
General
- Family room
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Meeting facilities
- Photocopier
Nearby Facilities
- ATM/Banking
- Beauty salon
- Shops
Family-friendly Facilities
- Kids club
- Children pool
Food and Drinks
- Bar
- Poolside bar
Transportation
- Secure parking
- Shopping center shuttle
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Accessibilty
- Wheelchair accessible
Kids and Pets
- Babysitting
Connectivity
- LAN Internet
Accommodation Policy & General Information in The Pacific Sutera
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
MySejahtera check-ins are no longer required for entering premises and public areas except for those who are positive and have ‘High Risk’ status.
Wearing of face mask is still mandatory when indoors, including in public transport and e-hailing vehicles.
Wearing of face mask is no longer mandatory when outdoors and in public areas but is strongly encouraged in crowded areas. High -risk individuals are also encouraged to wear face masks.
Premise owners reserve the right to check guest’s risk status on MySejahtera app before allowing entry.
Valid Identification / Passport MUST be presented upon registration / check in. The Resort reserves the rights to decline check-ins should any guest fail to comply.
Promotional rates for Business Traveller is valid for Malaysian Residents only. International guests who book for these promotional rates will have additional surcharge to be paid upon check in.
Sutera Harbour Resort still remains with our commitment to keeping you safe while you are with us and at the same time promises to provide the superlative service that you deserve. · All travellers are allowed to enter Malaysia regardless of their COVID-19 vaccination status and do not require a pre-departure or on-arrival COVID19 test. There are no quarantine orders related to COVID-19 enforced by the Malaysian Government upon arrival. · Travellers can download and activate the MySejahtera application before or upon arrival in Malaysia to indicate their COVID-19 risk status while staying in Malaysia. The COVID-19 risk status in MySejahtera may be checked upon entering the premises. · Travellers who test positive for COVID-19 must undergo isolation through a Surveillance and Observation Order (HSO) for seven (7) days. Individuals can be released from isolation at the 4th, 5th or 6th day when they are asymptomatic and the result of an RTK Ag test supervised by a registered medical practitioner is negative. Discharge on the 7th day does not require any COVID-19 detection test. · Wearing face mask is required for indoor setting such as shopping mall and public transport including e-hailing. Wearing face mask outdoor (outside of building and in an open area) is optional but encouraged especially at crowded places. To ease plan your journey to your dream holiday, we encourage you to visit here.
The Guest including Minors (below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
MySejahtera check-ins are no longer required for entering premises and public areas except for those who are positive and have ‘High Risk’ status.
Wearing of face mask is still mandatory when indoors, including in public transport and e-hailing vehicles.
Wearing of face mask is no longer mandatory when outdoors and in public areas but is strongly encouraged in crowded areas. High -risk individuals are also encouraged to wear face masks.
Premise owners reserve the right to check guest’s risk status on MySejahtera app before allowing entry.
Valid Identification / Passport MUST be presented upon registration / check in. The Resort reserves the rights to decline check-ins should any guest fail to comply.
Promotional rates for Business Traveller is valid for Malaysian Residents only. International guests who book for these promotional rates will have additional surcharge to be paid upon check in.
Sutera Harbour Resort still remains with our commitment to keeping you safe while you are with us and at the same time promises to provide the superlative service that you deserve. · All travellers are allowed to enter Malaysia regardless of their COVID-19 vaccination status and do not require a pre-departure or on-arrival COVID19 test. There are no quarantine orders related to COVID-19 enforced by the Malaysian Government upon arrival. · Travellers can download and activate the MySejahtera application before or upon arrival in Malaysia to indicate their COVID-19 risk status while staying in Malaysia. The COVID-19 risk status in MySejahtera may be checked upon entering the premises. · Travellers who test positive for COVID-19 must undergo isolation through a Surveillance and Observation Order (HSO) for seven (7) days. Individuals can be released from isolation at the 4th, 5th or 6th day when they are asymptomatic and the result of an RTK Ag test supervised by a registered medical practitioner is negative. Discharge on the 7th day does not require any COVID-19 detection test. · Wearing face mask is required for indoor setting such as shopping mall and public transport including e-hailing. Wearing face mask outdoor (outside of building and in an open area) is optional but encouraged especially at crowded places. To ease plan your journey to your dream holiday, we encourage you to visit here.
The Guest including Minors (below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at The Pacific Sutera | 500 |
Number of floors in The Pacific Sutera | 12 |
Another facilities in The Pacific Sutera | Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist |
Frequently asked question in The Pacific Sutera
What are available facilities at The Pacific Sutera?
There are top facilites at The Pacific Sutera such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Pacific Sutera?
Check-in time at The Pacific Sutera is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of The Pacific Sutera?
The Pacific Sutera is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Pacific Sutera have?
The Pacific Sutera has 12 floors.
How many rooms are available at The Pacific Sutera?
The Pacific Sutera has 500 rooms in total.
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More Reviews from Other Guests in The Pacific Sutera
Overall Ratings & Reviews The Pacific Sutera
Traveloka (152)
Other sources (995)
8.2
Very Good
From 995 reviews
Cleanliness
8.2
Room Comfort
8.4
Location
8.6
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Pacific Sutera
Number of reviews per page
20
40
Top reviews
Troy
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great family friendly hotel
Juariyah
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Smooth check in process and beautiful place.
Wan Masjaina
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees.
Colby
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Fantastic dinner and breakfast, beautiful property, super clean
Wan Masjaina
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I think it is inconsistent with quality service. For example, one staff at the counter worked hard to accommodate my request to extend my stay three times. During these times, someone knocked on my door and informed me that I was supposed to check out even though the process to extend my stay had already been completed.
David
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
No proper restaurants. Bad customer service
David
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Bad customer service. No proper restaurants.
Verified traveler
4.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.
Read More
Jeevaraj
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Excellent staff assistance
Satoshi
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Thank you for showing your hospitality/
hau woon
Leisure with Children
4.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Unprofessional reception service.
byunghyun
Friends and Family
8.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
전반적으로는 매우 만족했습니다
다만 두 가지 정도 불만을 표하고 싶습니다
하나는 방에서 방음이 되지 않아서 복도에서 캐리어를 끄는 소리, 밖에서 떠드는 소리가 들려서 잠을 편하게 자지 못했다는 것
그리고 다른 하나는 셔틀버스가 한 대뿐이고 기사도 한 명씩밖에 배정이 안 되는 건지 골프를 치고 땀 흘리고 더운 상황에서 셔틀을 불렀으나 기사가 식사중이라고 30분 가량을 기다려야만 했습니다
작은 셔틀이라도 좀 더 구비해 놓는 게 좋을 듯합니다
Eleni
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Such a great resort!
Kwai Peng Winnie
Leisure with Friends
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
All acceptable except for the TV programme is very limited
Gerrad De
Leisure
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Convenient location close to local malls, attractions and the airport.
Fai
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Access
Location
Beach
kenny
Friends and Family
8.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Amazing experience with the frontdesk. Thank you for the upgrade. The room still maintain the old style design. Without the usb port.
Verified traveler
Friends and Family
8.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.
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jason
Friends and Family
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Lorelay
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash.
Read More
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Pacific Sutera
Traveloka (152)
Other sources (995)
8.2
Very Good
From 995 reviews
Cleanliness
8.2
Room Comfort
8.4
Location
8.6
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Pacific Sutera
Number of reviews per page
20
40
Top reviews
Troy
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great family friendly hotel
Juariyah
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Smooth check in process and beautiful place.
Wan Masjaina
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees.
Colby
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Fantastic dinner and breakfast, beautiful property, super clean
Wan Masjaina
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I think it is inconsistent with quality service. For example, one staff at the counter worked hard to accommodate my request to extend my stay three times. During these times, someone knocked on my door and informed me that I was supposed to check out even though the process to extend my stay had already been completed.
David
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
No proper restaurants. Bad customer service
David
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Bad customer service. No proper restaurants.
Verified traveler
4.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.
Read More
Jeevaraj
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Excellent staff assistance
Satoshi
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Thank you for showing your hospitality/
hau woon
Leisure with Children
4.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Unprofessional reception service.
byunghyun
Friends and Family
8.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
전반적으로는 매우 만족했습니다
다만 두 가지 정도 불만을 표하고 싶습니다
하나는 방에서 방음이 되지 않아서 복도에서 캐리어를 끄는 소리, 밖에서 떠드는 소리가 들려서 잠을 편하게 자지 못했다는 것
그리고 다른 하나는 셔틀버스가 한 대뿐이고 기사도 한 명씩밖에 배정이 안 되는 건지 골프를 치고 땀 흘리고 더운 상황에서 셔틀을 불렀으나 기사가 식사중이라고 30분 가량을 기다려야만 했습니다
작은 셔틀이라도 좀 더 구비해 놓는 게 좋을 듯합니다
Eleni
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Such a great resort!
Kwai Peng Winnie
Leisure with Friends
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
All acceptable except for the TV programme is very limited
Gerrad De
Leisure
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Convenient location close to local malls, attractions and the airport.
Fai
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Access
Location
Beach
kenny
Friends and Family
8.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Amazing experience with the frontdesk. Thank you for the upgrade. The room still maintain the old style design. Without the usb port.
Verified traveler
Friends and Family
8.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.
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jason
Friends and Family
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Lorelay
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash.
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