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TUI BLUE The Haven Ipoh
Hotels
8.7
/10
Very Good
267 reviews
What Guests Say About Their Stay
GLADYS M.
10.0
/ 10
From the moment we drove up to the property, we were greeted warmly by the personnel and throughout our stay, the same warm hospitality was consistently delivered by everyone! from Mr T (the security man who welcomed us at the entrance), to Nash (front reception who checked us in) right upto Mokles (who took care of our luggage, etc). Have to admit, having everyone greet and smile all the time was a great experience; something you don'y quite get anymore in Malaysian hotels. we were pleasantly surprised at the level of attention we were getting from everyone working at the Haven (even from those tending the lush greenery and gardens). Service was definitely 5 Stars and 'above and beyond' the usual which made our stay-memorable! facilities, ambiance, cleanliness, breakfast, amenities-all superb as well! We would definitely head here again in future for a relaxing, tranquil and stress-free holiday! Glad to see an establishment that takes care of its employees which is translated to a well managed and maintained world-class facility. Everyone I spoke too had great things to say about their employer. Only note for improvement-maybe more signage for parking or where to park based on where the rooms are.
raden a.
9.7
/ 10
gorgeous and mesmerizing view! the pool is huge, with jacuzzi as well..the suite is well equipped with coway and basic necessities. will definitely come again!
MOHD H. H. H.
9.7
/ 10
This is the best place at IPOH for any couple and family to stay. Nice place to release the stress, nice people, nice room and the facility is 5 Start!!
Hoo C. Y.
9.4
/ 10
Nice view, nice environment and friendly staff.
Sondang J. S.
9.1
/ 10
Good for sweet escape, beautiful scenery.
In the Area
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Lot 41396, Persiaran Perpaduan, The Haven Lakeside Residences, , Ipoh, Kinta, Perak, Malaysia, 31150
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in TUI BLUE The Haven Ipoh
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What's around TUI BLUE The Haven Ipoh
Lot 41396, Persiaran Perpaduan, The Haven Lakeside Residences, , Ipoh, Kinta, Perak, Malaysia, 31150
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Discover More About TUI BLUE The Haven Ipoh
Location
Staying at TUI BLUE The Haven Ipoh is a good choice when you are visiting Tambun.
About TUI BLUE The Haven Ipoh
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at TUI BLUE The Haven Ipoh.
TUI BLUE The Haven Ipoh is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, TUI BLUE The Haven Ipoh provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at TUI BLUE The Haven Ipoh, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at TUI BLUE The Haven Ipoh is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from TUI BLUE The Haven Ipoh exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
TUI BLUE The Haven Ipoh is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at TUI BLUE The Haven Ipoh.
All facilities in TUI BLUE The Haven Ipoh
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Early check-in
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Microwave
- Minibar
- Refrigerator
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Newspaper in lobby
- Tours
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
Sports and Recreations
- Badminton
- Cycling
- Fitness center
- Squash
- Table tennis
- Tennis
Things to Do
- Children play area
- Fitness center
- Massage
- Outdoor heated pool
- Outdoor pool
- Steam room
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Transportation
- Area shuttle with surcharge
- Limited parking
Family-friendly Facilities
- Children pool
Accessibilty
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in TUI BLUE The Haven Ipoh
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Facility Notice
Hotel Jacuzzi Pool closed temporarily from 7-5-2025 to 30-5-2025.
Deposit Policy
Deposit MYR 500.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Smoking is prohibited in the accommodation.
Pets are not allowed in the accommodation.
Our suites are designed to accommodate up to a certain number of persons comfortably, depending on the type of suite booked. Beyond this, an additional person in the suite is subject to a supplementary charge.
For the 1 Bedroom Horizon View Suite or the 1 Bedroom Lake View Suite, an additional second or third bedroom may be available but it is neither included in the room rate nor is it to be be utilized. Use will incur additional charges. Guests will be asked to sign an acknowledgement form regarding the above at check-in.
The use of the Kitchenette for cooking is allowed only for bookings of 7 consecutive nights or more.
===========================================================
Dear Guest, In our continuous efforts to improve our services and maintain the resort, we will be carrying out lobby renovation works from 31st July 2024 to 31st August 2024, between 8:00 AM and 5:00 PM daily. During this period, you may experience occasional noise disturbances. We appreciate your understanding and cooperation during these improvements. If you require any assistance, please contact the reception at extension 1. Thank you.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at TUI BLUE The Haven Ipoh | 150 |
Number of floors in TUI BLUE The Haven Ipoh | 23 |
Another facilities in TUI BLUE The Haven Ipoh | Early check-in, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in TUI BLUE The Haven Ipoh
What are available facilities at TUI BLUE The Haven Ipoh?
There are top facilites at TUI BLUE The Haven Ipoh such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at TUI BLUE The Haven Ipoh?
The standard check-in time at TUI BLUE The Haven Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00
Does TUI BLUE The Haven Ipoh provide breakfast?
Yes, TUI BLUE The Haven Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of TUI BLUE The Haven Ipoh?
TUI BLUE The Haven Ipoh is a 5.0-star hotel.
How many floors does TUI BLUE The Haven Ipoh have?
TUI BLUE The Haven Ipoh has 23 floors.
See All
More Reviews from Other Guests in TUI BLUE The Haven Ipoh
Overall Ratings & Reviews TUI BLUE The Haven Ipoh
Traveloka (267)
8.7
Very Good
From 267 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.2
Location
8.7
Service and Facilites
8.8
People often mention about TUI BLUE The Haven Ipoh
All
Ambiance (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Sort by
Most Recent
Format
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Traveler Reviews TUI BLUE The Haven Ipoh
Number of reviews per page
20
40
Customer reviews
S***h
10.0
/10
Reviewed 15 week(s) ago
good place for anniversary and honeymoon
Find this review helpful?
N***n
Staycation
10.0
/10
Reviewed 18 week(s) ago
Pleasant place for staycation.
Find this review helpful?
C***n
Leisure
6.5
/10
Reviewed 73 week(s) ago
The photos of the"resort"looks very good. However, I feel a more accurate description of the place is"short term serviced apartment". There are 3 blocks in this facility and 2 of the blocks are occupied by locals. Block B is the"resort". Also the lobby is very basic and toilets in the check-in lobby and sports hall have a musky odour. So don't expect a resort experience as most would understand and expect by that description. Also our room had a faulty phone line and a safe box that required a reset twice to be useable.
Read More
Find this review helpful?
DB
Daashina B.
8.3
/10
Reviewed 79 week(s) ago
Overall the stay was okay. Just a small comment, the plugs point in the room was not working.
Find this review helpful?
S
Sarah
9.4
/10
Reviewed 82 week(s) ago
Really Happy when I was stay in this hotel. Good ambience, facilities, service 👏🏻😄.
1 people find it helpful
EN
Eric N.
5.3
/10
Reviewed 91 week(s) ago
Food-deteriorating. Cleaniness house-dusty bed; Old furniure with very bad condition. Pool-children pool badly maintained; Children pool slide water pump not functioninb for years. Garden housekeeping-still OK.
Find this review helpful?
Nur arfahbintiMansor
8.5
/10
Reviewed 98 week(s) ago
Good experience with comfortable suite.
Find this review helpful?
Accommodation's Reply
01 Feb 2024
Thank you for your feedback of your recent stay, which is valuable for us to improve our operation and service standards. We hope to welcome you again.
EN
Eric N.
6.0
/10
Reviewed 98 week(s) ago
Please repair the kids slide, pools slide cement coroded and grow with greenish fungus, water pump not functioning.
Find this review helpful?
i
ina
8.5
/10
Reviewed 110 week(s) ago
The atmosphere is very calm, suitable for resting, the staff are friendly, there are lots of children's play facilities.
See original
Find this review helpful?
MK
Muhammad K. I.
8.8
/10
Reviewed 160 week(s) ago
The place is so relaxing and enjoyable.
Find this review helpful?
MA
Mior A. M.
9.7
/10
Reviewed 160 week(s) ago
Thanks receptionist En Danial for his extra effort to come to me who was queuing to check-in which was completed in split seconds to me. Please continue your good job bro!
Find this review helpful?
RD
Rhahimi D.
8.5
/10
Reviewed 161 week(s) ago
Okay. Normal vacation. Friendly room service. Comfortable area. Excellent privacy. Nice swimming pool.
1 people find it helpful
MA
Mohd A.
9.7
/10
Reviewed 165 week(s) ago
Great stay and attentive staff. Beautiful surroundings. What else could you ask for?
Find this review helpful?
KL
Kicne L. N.
9.7
/10
Reviewed 166 week(s) ago
The best in every way. Only breakfast lacks choice
See original
Find this review helpful?
HS
How S. H.
9.4
/10
Reviewed 166 week(s) ago
My family had a pleasant stay at 2 units of 2 + 1 bedroom where 1 of the room was upgraded to corner larger unit with nice view of the limestone & pool. The staff service were excellent especially the Indian guy at the guard & at the breakfast place. Very relaxing walk around the lake & lovely view.
Find this review helpful?
AM
Ainon M.
9.7
/10
Reviewed 173 week(s) ago
Exactly like the pictures! Nice ambience and very friendly staff. Had a very nice stay there with family 🥰. Only one thing to comment-to improve on the taste of sambal for nasi lemak.
1 people find it helpful
Raht
4.5
/10
Reviewed 174 week(s) ago
Not recommended at all- so expensive not even good location not good suits if you book you will be distributed by the staff all the time seems like you didn't pay staff and thier reservations management is 100 % unprofessional uneducated they even don't know how to talk and how to give the booking details to the customers. I pay for the 6 nights and they told me to check out on 18th July and my booking was till 19 July. 3 times they called me and told me 3 different timing even I was confused and angry and I check out cause gus was calling me sir you have to check out on 18 July I said it ' s 19 and he said no 18 when I packed my stuff than they call me that sorry your check-out is 19 July and after 30min he called me again and telling not 19 you will need to check out on 18. I was what the fuck it is resort or b*lls**t. All of you please be aware such awkward places or they will ruin your vacations.
Read More
2 people find it helpful
ND
Nur D.
7.0
/10
Reviewed 177 week(s) ago
As mentioned in traveloka page horizon view have bath tub but why my room does not have bathtub.
1 people find it helpful
DO
Daniel O. J. G.
5.9
/10
Reviewed 182 week(s) ago
In essence, the Haven is a serviced apartment-although it was not immediately clear from the website. The staff are friendly and helpful. The location is fairly well looked after-with facilities you would expect at an apartment complex. However to term the Haven as a resort is somewhat misleading. Unfortunately, I do not think it lives up to the expectations and the associated price tag. Firstly the 2 bedroom apartment unit I checked into was not thoroughly cleaned. There were footstep marks on the room/bathroom floors. The rubber seals to the bathroom doors were discoloured as well. Secondly, the breakfast options on offer were very underwhelming. There were limited options-and worst of all the food was left exposed to the flies. I did not return for breakfast on the second day. For people looking to be close to the town centre of Ipoh-you need to be aware of the distance between the Haven and the town centre. All things considered-unfortunately I will not be booking any further stays at the Haven in the future.
Read More
Find this review helpful?
MOHD NAJIB BIN MOHD YUNUS
10.0
/10
Reviewed 184 week(s) ago
Best Experience. Swimming Pool Clean. Food OK Yummy
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews TUI BLUE The Haven Ipoh
Traveloka (267)
8.7
Very Good
From 267 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.2
Location
8.7
Service and Facilites
8.8
People often mention about TUI BLUE The Haven Ipoh
All
Ambiance (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews TUI BLUE The Haven Ipoh
Number of reviews per page
20
40
Customer reviews
S***h
10.0
/10
Reviewed 15 week(s) ago
good place for anniversary and honeymoon
Find this review helpful?
N***n
Staycation
10.0
/10
Reviewed 18 week(s) ago
Pleasant place for staycation.
Find this review helpful?
C***n
Leisure
6.5
/10
Reviewed 73 week(s) ago
The photos of the"resort"looks very good. However, I feel a more accurate description of the place is"short term serviced apartment". There are 3 blocks in this facility and 2 of the blocks are occupied by locals. Block B is the"resort". Also the lobby is very basic and toilets in the check-in lobby and sports hall have a musky odour. So don't expect a resort experience as most would understand and expect by that description. Also our room had a faulty phone line and a safe box that required a reset twice to be useable.
Read More
Find this review helpful?
DB
Daashina B.
8.3
/10
Reviewed 79 week(s) ago
Overall the stay was okay. Just a small comment, the plugs point in the room was not working.
Find this review helpful?
S
Sarah
9.4
/10
Reviewed 82 week(s) ago
Really Happy when I was stay in this hotel. Good ambience, facilities, service 👏🏻😄.
1 people find it helpful
EN
Eric N.
5.3
/10
Reviewed 91 week(s) ago
Food-deteriorating. Cleaniness house-dusty bed; Old furniure with very bad condition. Pool-children pool badly maintained; Children pool slide water pump not functioninb for years. Garden housekeeping-still OK.
Find this review helpful?
Nur arfahbintiMansor
8.5
/10
Reviewed 98 week(s) ago
Good experience with comfortable suite.
Find this review helpful?
Accommodation's Reply
01 Feb 2024
Thank you for your feedback of your recent stay, which is valuable for us to improve our operation and service standards. We hope to welcome you again.
EN
Eric N.
6.0
/10
Reviewed 98 week(s) ago
Please repair the kids slide, pools slide cement coroded and grow with greenish fungus, water pump not functioning.
Find this review helpful?
i
ina
8.5
/10
Reviewed 110 week(s) ago
The atmosphere is very calm, suitable for resting, the staff are friendly, there are lots of children's play facilities.
See original
Find this review helpful?
MK
Muhammad K. I.
8.8
/10
Reviewed 160 week(s) ago
The place is so relaxing and enjoyable.
Find this review helpful?
MA
Mior A. M.
9.7
/10
Reviewed 160 week(s) ago
Thanks receptionist En Danial for his extra effort to come to me who was queuing to check-in which was completed in split seconds to me. Please continue your good job bro!
Find this review helpful?
RD
Rhahimi D.
8.5
/10
Reviewed 161 week(s) ago
Okay. Normal vacation. Friendly room service. Comfortable area. Excellent privacy. Nice swimming pool.
1 people find it helpful
MA
Mohd A.
9.7
/10
Reviewed 165 week(s) ago
Great stay and attentive staff. Beautiful surroundings. What else could you ask for?
Find this review helpful?
KL
Kicne L. N.
9.7
/10
Reviewed 166 week(s) ago
The best in every way. Only breakfast lacks choice
See original
Find this review helpful?
HS
How S. H.
9.4
/10
Reviewed 166 week(s) ago
My family had a pleasant stay at 2 units of 2 + 1 bedroom where 1 of the room was upgraded to corner larger unit with nice view of the limestone & pool. The staff service were excellent especially the Indian guy at the guard & at the breakfast place. Very relaxing walk around the lake & lovely view.
Find this review helpful?
AM
Ainon M.
9.7
/10
Reviewed 173 week(s) ago
Exactly like the pictures! Nice ambience and very friendly staff. Had a very nice stay there with family 🥰. Only one thing to comment-to improve on the taste of sambal for nasi lemak.
1 people find it helpful
Raht
4.5
/10
Reviewed 174 week(s) ago
Not recommended at all- so expensive not even good location not good suits if you book you will be distributed by the staff all the time seems like you didn't pay staff and thier reservations management is 100 % unprofessional uneducated they even don't know how to talk and how to give the booking details to the customers. I pay for the 6 nights and they told me to check out on 18th July and my booking was till 19 July. 3 times they called me and told me 3 different timing even I was confused and angry and I check out cause gus was calling me sir you have to check out on 18 July I said it ' s 19 and he said no 18 when I packed my stuff than they call me that sorry your check-out is 19 July and after 30min he called me again and telling not 19 you will need to check out on 18. I was what the fuck it is resort or b*lls**t. All of you please be aware such awkward places or they will ruin your vacations.
Read More
2 people find it helpful
ND
Nur D.
7.0
/10
Reviewed 177 week(s) ago
As mentioned in traveloka page horizon view have bath tub but why my room does not have bathtub.
1 people find it helpful
DO
Daniel O. J. G.
5.9
/10
Reviewed 182 week(s) ago
In essence, the Haven is a serviced apartment-although it was not immediately clear from the website. The staff are friendly and helpful. The location is fairly well looked after-with facilities you would expect at an apartment complex. However to term the Haven as a resort is somewhat misleading. Unfortunately, I do not think it lives up to the expectations and the associated price tag. Firstly the 2 bedroom apartment unit I checked into was not thoroughly cleaned. There were footstep marks on the room/bathroom floors. The rubber seals to the bathroom doors were discoloured as well. Secondly, the breakfast options on offer were very underwhelming. There were limited options-and worst of all the food was left exposed to the flies. I did not return for breakfast on the second day. For people looking to be close to the town centre of Ipoh-you need to be aware of the distance between the Haven and the town centre. All things considered-unfortunately I will not be booking any further stays at the Haven in the future.
Read More
Find this review helpful?
MOHD NAJIB BIN MOHD YUNUS
10.0
/10
Reviewed 184 week(s) ago
Best Experience. Swimming Pool Clean. Food OK Yummy
Find this review helpful?
Number of reviews per page
20
40