Hotel Riu Tikida Palmeraie - All Inclusive

We as a family of 4 with young kids loved this hotel. Amazing service all around. Great pool. Clean and spacious rooms. Good food options over the course of our week stay. Would love to come back.

Quality of foods are really bad. They provide very little to no internet . No help on fixing anything. Overall really a very bad place to stay. It says All inclusive but the way they made everything it turns out to be just in name that’s all. You better stay some where else . This place is the worsy experience I ever had . If you do not want no WiFi and live on bad food, taste less food, chemicalized food then you stay here

I recently stayed at what was advertised as a 4-star hotel, and I was deeply disappointed. From the moment I entered my room, I was met with an infestation of ants—finding them in the bedroom and even on the bed was unacceptable. The phone in the room was not functional, and my requests for maintenance were completely ignored. The entertainment options were lackluster at best, with the same music playing on repeat daily and virtually no evening shows to speak of. Dining options were severely limited, with tasteless food that lacked variety and was the same every day. The hotel doesn’t provide food after 10:30 PM, which left us stranded with a hefty 300 dirham bill to get takeout! Basic amenities were lacking in the bathroom, and there were no tea or coffee facilities in the room. I was even charged a £20 deposit for an iron without being provided an ironing board. The pool area was shabby, with broken sun loungers and wasps everywhere. The drink selection was poor, making it hard to enjoy any refreshments. The only redeeming quality was the friendly staff who, obviously, deserved a tip for putting up with the chaos. This hotel is not a 4-star establishment—avoid at all costs!

Everything was great!

This is a wonderful resort. The staff are friendly and efficient. Food is excellent and there is something for everyone to eat. Entertainment staff are fun and activities are well attended. Our room was clean and spacious. Bedding was clean and linens were soft and comfortable. Pillows are quite thick, so if you like a really thin pillow this might be something to see if you can request. Areas around the resort are well maintained and it was nice to be at a resort where the pool towels were plush. It was also easy to book and take the shuttle into Marrakesh’s Medina. We felt safe at this resort and would happily visit again.

Everything was good at the hotel, the food the pool, the restaurants and the staff was so nice and helpful. The only thing was there was a spider and cockroach in my bed because I choose one day not to have cleaning

The hotel was okay; but just too many irritations to want to return. The rooms were okay, but the aircon is terrible. There is a controller in the room but I I don't think it actually does anything. It seems to have been set right at the bottom end of acceptable and at a temp that will cost the least to run. Both my kids and I had cockroaches in our rooms. The pool area is okay, but with some gripes. There aren't enough sunbeds, and so many of the sunbeds are broken. The pool bar area doesn't have enough tables & chairs and often the queues are long. Food-wise, it's okay. There's a decent range. Pizza & pasta bars, some grilled meat & fish; and usually a couple of tajines on the go. It's nothing to get excited about, but was good enough that you don't find yourself eating the same thing every meal. Drinks-wise, this hotel is a bit of a joke. If you order any of the cocktails from the "with alcohol" section, you have to watch them pour them. Out at the pool bar in particular they will often "forget" to put any alcohol in. If you point that out to them they will add the smallest drizzle of alcohol. You will get absolutely fed up, by the end of the holiday, with having to continuously remind them to add alcohol, and then to get them to add an acceptable amount. It's frustrating and irritating given that you have paid for an all-inclusive concept. To end on a positive note: The entertainment staff are nothing short of excellent.

Had an amazing experience, came at the beginning of July and the weather was pretty hot. Honestly couldn't feel it, I was in the pool most of the time. I expected it to be a lot more packed but the resort is pretty big so you aren't always waiting in lines or feeling clustered with other people. The food was great, the Moroccan restaurant requires a reservation so plan that ahead of time. Issam at the bar was amazing. He kept the drinks coming and had us entertained with his knowledge of the country. Then I met Nihal, who was also amazing. Loved her energy, we were never bored for a second. Everyone caters to you. She will recommend fun stuff to do. We did the karaoke and enjoyed some dancing. Rooms were spacious and clean, and had the AC off rooms open with the blinds closed to protect from mosquitoes. I liked the location, others might not but I believe they have a shuttle to help you get around, we came by car. Want to give another shout out to the front desk lady who was not only quick but efficient. I've been to resorts all over the world and this one will be one I recommend to others.

Le séjour s'est dans l'ensemble bien passé. l'équipe d'animation parfaite, le personnel tres a l'écoute. Gros point noir, si vous ne vous levez pas à 6h du matin pour mettre votre serviette sur un transat, vous n'en n'aurez pas. certains laisse des serviettes et ne viennent jamais de la journée. un système de pancarte posé sur les serviettes non occupée devrait permettre au pool boy de les enlever et libérer la place. Un autre point choquant. débardeur type marcel interdit pour les hommes au restaurant; en revanche les strings apparent sous des jupes transparente et en hauts sans soutien gorge ne gêne personne. il vaut mieux voir des naissances de fesses que des épaules dénudées d'hommes. concernant la propreté des chambre, ca reste du minimaliste, sans compter les cafards ou autre crapauds qui s'invitent dans votre chambre.

I loved my stay here. The staff was over the top and the hospitality was everything. The rooms were big with ac which was much needed with the heat.

Great staff, ok food we enjoyed our stay

Would definitely recommend it to anyone visiting Morocco and looking for a great place to stay.

The entertainment and the team was great! However the Room was dirty!! I had to move my room because there were cockroaches and ants !!!

For an all inclusive I was not impressed at all. We needed an iron and was told we needed to provide a $20usd deposit to use it and we would have to walk to the reception area to collect it as they would not be able to have it delivered to the room. That was my first red flag! Also, for an all inclusive the food options are not much and what they do have is average. Staff were pleasant for the most part. The location is a bit out of the way. Opt for a Riad or a luxury hotel instead.

Lovely clean property Lovely food Nice big pool area Drinks like water Get up early for sunbed but ask oool guy and will bring Entertainment terrible

Food was dreadful but everything else was great

The staff was great. Very helpful, nice, and welcoming. Great location and taxi transportation was readily available.

Very poor . No animations for kids , people in the room just Watch phone Food really poor Beverage in the bar really poor

Great Resort! Very welcoming staff and great hospitality!!! From the pool guy Said / the luggagiste guy Youssef, they went above and beyond to provide us with the best customer service!!! This resort have Great food options for breakfast/ lunch / dinner ! Even gluten free options !! I would like to commend Jamal who works at the moroccan restuarant/ breakfast bar- he demosrates world class customer service , my daughter who has gluten intolerance ,but Jamal went above and beyond in breakfast / dinner to make sure she has food options gluten free to choose from pasta / toast/ …my daughter and I were very impressed by Jamal world class customer service!!! Please pass along this compliment to Jamal/ Reda/Morad/ Said/ Youssef and the rest of your staff, they are truly great assets to your company and they demonstrate world class customer service !!! Keep up the great work !!!! I would definitely recommend your resort to my friends/ colleagues and Family! Best! Y.E

Lovely quiet place will all amenities that you need and also with transport facility if you want to visit the town.