Citizen Hotel

Hotels
8.0
/10
Very Good
65 reviews

What Guests Say About Their Stay

chaun

9.4
/ 10
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !

Heracleo R. Z.

9.4
/ 10
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!

Renka r.

9.7
/ 10
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.

Danica N. V. M.

9.4
/ 10
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.

Verified traveler

10.0
/ 10
Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .
In the Area
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968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210

Main Facilities

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24-Hour Front Desk
Elevator
Staying at Citizen Hotel is a good choice when you are visiting Poblacion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Citizen Hotel

968 Dr Jose P. Rizal Ave, Poblacion, Makati, Metro Manila, Philippines, 1210
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Lobby Citizen Hotel
Lobby 2 Citizen Hotel

Discover More About Citizen Hotel

General


In Makati (Makati Downtown)

Location


With a stay at Citizen Hotel in Makati (Makati Downtown), you'll be steps from Makati Museum and a 3-minute drive from Circuit Makati. This hotel is 1.2 mi (1.9 km) from Ayala Center and 1.6 mi (2.5 km) from Glorietta Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Makati Museum - 0.1 km / 0.1 mi
Power Plant Mall - 0.6 km / 0.4 mi
Circuit Makati - 1.9 km / 1.2 mi
Ayala Triangle Gardens - 2 km / 1.2 mi
Greenbelt Shopping Mall - 2 km / 1.3 mi
Ayala Center - 2.1 km / 1.3 mi
Australian Embassy Manila - 2.4 km / 1.5 mi
Canadian Embassy Philippines - 2.4 km / 1.5 mi
RCBC Plaza - 2.4 km / 1.5 mi
Glorietta Mall - 2.5 km / 1.6 mi
SM Makati - 2.7 km / 1.7 mi
Makati Medical Center - 2.7 km / 1.7 mi
St Luke's Medical Center Global City - 2.8 km / 1.7 mi
Burgos Circle - 2.9 km / 1.8 mi
Bonifacio High Street - 3.1 km / 1.9 mi

The nearest major airport is Ninoy Aquino Intl. Airport (MNL) - 10.6 km / 6.6 mi

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Dining


At Citizen Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include complimentary bottled water, and housekeeping is provided daily.

All facilities in Citizen Hotel

Common Space Citizen Hotel
Common Space
Lobby Citizen Hotel
Lobby
Accommodation Services Citizen Hotel
Accommodation Services
Exterior Citizen Hotel
Exterior
Others Citizen Hotel
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Citizen Hotel

Important Note
  • Only registered guests are allowed in the guestrooms.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Cash deposit required, No cribs (infant beds) available, No rollaway/extra beds available, Noise-free rooms not guaranteed

General Information

Popular Facilities
24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Citizen Hotel
32
Another facilities in Citizen Hotel
Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Citizen Hotel

What are available facilities at Citizen Hotel?
There are top facilites at Citizen Hotel such as 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citizen Hotel?
The standard check-in time at Citizen Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Citizen Hotel?
Citizen Hotel is a 3.0-star hotel.
How many rooms are available at Citizen Hotel?
Citizen Hotel has 32 rooms in total.
What do past guests say about Citizen Hotel?
Citizen Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Citizen Hotel

Overall Ratings & Reviews Citizen Hotel

Traveloka (39)
Other sources (26)
8.5
Very Good
From 39 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.8

Meal

6.8

Location

8.6

Service and Facilites

8.8

Sort by
Most Recent
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All Ratings, Current App Language, See all reviews

Traveler Reviews Citizen Hotel

Number of reviews per page
20
40
Customer reviews
chaun
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 323 week(s) ago
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !
Find this review helpful?
Elizabeth A. O.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 328 week(s) ago
They charged 500 pesos for a mini dirt on the bed that will be remove after washing it, I was like so were not allowed to do that even though we paid for the room?
Find this review helpful?
Heracleo R. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 331 week(s) ago
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!
2 people find it helpful
Khumkrongklung S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 331 week(s) ago
Very good location Not far from Makati city center, restaurants, shopping malls 7-11. Clean rooms, nice decoration, but the street side rooms are not soundproof. Will hear the car all the time Very good service staff, smiling brightly.
Translated by Google Icon
See original
Find this review helpful?
Eva S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 333 week(s) ago
There are no trash cans in the rooms. Bathroom water is very small. But the security and receptionist are friendly and kind.
Translated by Google Icon
See original
Find this review helpful?
Eve E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 335 week(s) ago
Awesome.. I really enjoyed the bathroom area. The bathtub is darn so good. It was a cute room I've chosen but fascinated with the interior design. I really like it there. Much love! ♥️💕
Find this review helpful?
Profile Picture
Frengky P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 339 week(s) ago
Clean room, nice bathtub ..
Find this review helpful?
Renka r.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 340 week(s) ago
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.
Find this review helpful?
Andres K. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 343 week(s) ago
So terrible thought this hotel are so good like on the photos pictures but it's all fake when I came to stay as fully paid my reservation in seven eleven the room hotel are so dirt and nuisance smell and unfinished hollow pader still construction are on going on !!! dirt floor dirt and movable TV has no channel and no chair and telephone! The water in the showers are clogged!
Read More
2 people find it helpful
Ana G. M. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 344 week(s) ago
Satisfied!!! The room is comfy and nice. The staffs are so accommodating. Wanna go back soon. ❤
1 people find it helpful
Jana F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 347 week(s) ago
The staff are very accommodating. The hotel itself is very comfy 🙂
Find this review helpful?
Dioressa T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.3
/10
Reviewed 348 week(s) ago
Room was clean and just had enough space. Some of the staff were nice but some just was not that helpful. The room we stayed in was also close to the main highway so it’s a bit noisy. Though we couldn’t really complain that much since the price was just right for the service they offer. But overall I’d still give it a 7/10. :)
2 people find it helpful
Danica N. V. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 348 week(s) ago
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.
Find this review helpful?
Marjorie T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 353 week(s) ago
I had a great stay. The hotel is new and clean. Staff are friendly and helpful. No intercom or phones in the room so I had to go down every time I need something. Wifi was not working on my phone that time but that’s okay. It would’ve been nice to be connected but still ok lang. also you gotta bring your own bath bomb for the tub. I did not bring mine so staff offered additional shower gels. It help. Overall. I had an awesome experience with Citizen Hotel. Thank you! 💚
Read More
Find this review helpful?
Melton J. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 355 week(s) ago
The facility is very new. The smell of paint in the elevator and walk way is pervasive to a suffocating point. The request for a change of towel is surprisingly expensive to the tune of ₱400 per towel. No in room mini fridge and when I request to borrow a bottle opener, I was told they don't have despite that there's a restaurant within the hotel. The staff are great and always smiling.
Read More
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Citizen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Citizen Hotel

Traveloka (39)
Other sources (26)
8.5
Very Good
From 39 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.8

Meal

6.8

Location

8.6

Service and Facilites

8.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citizen Hotel

Number of reviews per page
20
40
Customer reviews
chaun
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 323 week(s) ago
I had the most pleasant stay there! the hotel is super cute, all the staff are friendly, the bedroom is totally clean especially the bathroom! ah I do really love the design !! 🥰 also the lightning room was so perfect to me which is not too dark and not too bright its just perfect !
Find this review helpful?
Elizabeth A. O.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 328 week(s) ago
They charged 500 pesos for a mini dirt on the bed that will be remove after washing it, I was like so were not allowed to do that even though we paid for the room?
Find this review helpful?
Heracleo R. Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 331 week(s) ago
Citizen Hotel is an artsy and minimalistic-chic hotel! The price of the room is very cheap, but the room is not cheap looking. Though I wish they have room service and a phone in the rooms to contact the main desk, my experience in this hotel is highly satisfactory. I recommend it!
2 people find it helpful
Khumkrongklung S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 331 week(s) ago
Very good location Not far from Makati city center, restaurants, shopping malls 7-11. Clean rooms, nice decoration, but the street side rooms are not soundproof. Will hear the car all the time Very good service staff, smiling brightly.
Translated by Google Icon
See original
Find this review helpful?
Eva S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 333 week(s) ago
There are no trash cans in the rooms. Bathroom water is very small. But the security and receptionist are friendly and kind.
Translated by Google Icon
See original
Find this review helpful?
Eve E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 335 week(s) ago
Awesome.. I really enjoyed the bathroom area. The bathtub is darn so good. It was a cute room I've chosen but fascinated with the interior design. I really like it there. Much love! ♥️💕
Find this review helpful?
Profile Picture
Frengky P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 339 week(s) ago
Clean room, nice bathtub ..
Find this review helpful?
Renka r.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 340 week(s) ago
Great place to stay around Poblacion. I like the cozy ambiance of the hotel. The sheets are very clean and comfy. Will share my experience with my friends and definitely will be back soon.
Find this review helpful?
Andres K. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 343 week(s) ago
So terrible thought this hotel are so good like on the photos pictures but it's all fake when I came to stay as fully paid my reservation in seven eleven the room hotel are so dirt and nuisance smell and unfinished hollow pader still construction are on going on !!! dirt floor dirt and movable TV has no channel and no chair and telephone! The water in the showers are clogged!
Read More
2 people find it helpful
Ana G. M. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 344 week(s) ago
Satisfied!!! The room is comfy and nice. The staffs are so accommodating. Wanna go back soon. ❤
1 people find it helpful
Jana F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 347 week(s) ago
The staff are very accommodating. The hotel itself is very comfy 🙂
Find this review helpful?
Dioressa T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.3
/10
Reviewed 348 week(s) ago
Room was clean and just had enough space. Some of the staff were nice but some just was not that helpful. The room we stayed in was also close to the main highway so it’s a bit noisy. Though we couldn’t really complain that much since the price was just right for the service they offer. But overall I’d still give it a 7/10. :)
2 people find it helpful
Danica N. V. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 348 week(s) ago
Very much worth the money! Amazing funky interiors, clean room and bathroom, and accommodating staff. Had a really good staycation and it’s in close proximity to lots of great bars and restaurants.
Find this review helpful?
Marjorie T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 353 week(s) ago
I had a great stay. The hotel is new and clean. Staff are friendly and helpful. No intercom or phones in the room so I had to go down every time I need something. Wifi was not working on my phone that time but that’s okay. It would’ve been nice to be connected but still ok lang. also you gotta bring your own bath bomb for the tub. I did not bring mine so staff offered additional shower gels. It help. Overall. I had an awesome experience with Citizen Hotel. Thank you! 💚
Read More
Find this review helpful?
Melton J. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 355 week(s) ago
The facility is very new. The smell of paint in the elevator and walk way is pervasive to a suffocating point. The request for a change of towel is surprisingly expensive to the tune of ₱400 per towel. No in room mini fridge and when I request to borrow a bottle opener, I was told they don't have despite that there's a restaurant within the hotel. The staff are great and always smiling.
Read More
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40