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Crown Regency Residences - Cebu
Hotels
6.0
/10
Pleasant
160 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
We enjoyed our stay here. It was filled with antiques. It’s just sad that this hotel seemed to have less guest and some restaurants/ bars are not functioning.
The hall way looks like a hospital hall way. Very sad and scary.
But, we did enjoy since we could avoid the crowd and noisiness of the city.
It was relaxing. We could use the pool all by ourselves too.
Unfortunately, not too much items to choose from the menu since they don’t have enough ingredients in the kitchen.
david
10.0
/ 10
It was marvellous and felt at home wth exceptional service n care from Mark,Danny ,Rene and all the staffs.
Opinions and complains are always from unsatisfied stayers cos they dnt accomodate themselves to the environment and people.
I come from a city of cleaniless,safe and expensive and how can i compare that and yet i totally experienced a homely environment!
Learning from others and educating them is the way of Satisfaction.
Keep up Team Regency Crown Residences!!!!!
Edgar
10.0
/ 10
The entire staff is very nice, polite and efficient. My room was clean and comfortable.
The restaurant is staffed with friendly, yet professional people that always seem to be smiling for some reason.
The pool and Jacuzzi are filled with sparkling water, and cleaned daily.
In the Area
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V. Rama Ave, Guadalupe, Guadalupe, Cebu City, Cebu, Philippines, 6000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Crown Regency Residences - Cebu
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Crown Regency Residences - Cebu
V. Rama Ave, Guadalupe, Guadalupe, Cebu City, Cebu, Philippines, 6000
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Discover More About Crown Regency Residences - Cebu
Location
Crown Regency Residences - Cebu is located in area / city Guadalupe.
About Crown Regency Residences - Cebu
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Crown Regency Residences - Cebu.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Crown Regency Residences - Cebu exclusively for you.
With all facilities offered, Crown Regency Residences - Cebu is the right place to stay.
All facilities in Crown Regency Residences - Cebu
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Newspaper in lobby
- Concierge
Food and Drinks
- Breakfast
- Bar
- Poolside bar
Business Facilities
- Meeting facilities
- Business center
- Conference rooms
Things to Do
- Outdoor pool
- Garden
General
- Smoking area
- Parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Crown Regency Residences - Cebu
Important Note
- Fee for cooked-to-order breakfast: approximately PHP 500 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Crown Regency Residences - Cebu | 146 |
Number of floors in Crown Regency Residences - Cebu | 4 |
Another facilities in Crown Regency Residences - Cebu | Others, Safety deposit box, Coffee shop, Laundry service, Luggage storage |
Frequently asked question in Crown Regency Residences - Cebu
What are available facilities at Crown Regency Residences - Cebu?
There are top facilites at Crown Regency Residences - Cebu such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Residences - Cebu?
The standard check-in time at Crown Regency Residences - Cebu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Residences - Cebu provide breakfast?
Yes, Crown Regency Residences - Cebu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Residences - Cebu?
Crown Regency Residences - Cebu is a 3.0-star hotel.
How many floors does Crown Regency Residences - Cebu have?
Crown Regency Residences - Cebu has 4 floors.
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More Reviews from Other Guests in Crown Regency Residences - Cebu
Overall Ratings & Reviews Crown Regency Residences - Cebu
Traveloka (15)
Other sources (145)
6.0
Pleasant
From 145 reviews
Cleanliness
6.6
Room Comfort
6.2
Location
5.6
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
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Traveler Reviews Crown Regency Residences - Cebu
Number of reviews per page
20
40
Top reviews
Paul
4.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Don't expect hot water!
This hotel has about 100 rooms and only about 5 with hot water, and they don't advise the room they check you into doesn't have it until after you are checked in and complain about it to the front desk.
After I complained they said oh we could move you to a room with it.
When I spoke with the manager he said he advises all guests before check in that they don't have it, however I was not advised and super upset when I went to have a shower.
Again after I complained they did move me a room with it, but it definitely wasn't as nice of a room.
I will not return
Read More
Cindy Grace
Business
4.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
I'm in Cebu on Business for a week. I had to cut my stay at this hotel because the place was not very inviting. The handles in the showers were falling off. Then I was late in the meeting because when I was about to take a shower the entire hotel ran out of water because of a broken pipe. There was no advice about the repairs, I only found out when I was in the shower and no water came out. The staff was good but they can only do so much. The hotel needs a lot of improvement and renovation.
Read More
Esteban
8.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
It’s fine for a night
Verified traveler
Friends and Family
10.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
We enjoyed our stay here. It was filled with antiques. It’s just sad that this hotel seemed to have less guest and some restaurants/ bars are not functioning.
The hall way looks like a hospital hall way. Very sad and scary.
But, we did enjoy since we could avoid the crowd and noisiness of the city.
It was relaxing. We could use the pool all by ourselves too.
Unfortunately, not too much items to choose from the menu since they don’t have enough ingredients in the kitchen.
Read More
KAREN KATE
Friends and Family
6.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
The room was average and so as the food in the restaurant.
Expect that you’ll have shortage of choices from the menu.
Cherubim
Friends and Family
8.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
I booked the hotel for my whole family back in the Philippines. They said, the room is clean and big but the AC was inside the bathroom which they can't understand. My nieces and nephews enjoyed the pool. I thought the breakfast was for free for everyone registered as occupants and a buffet. But they have to pay for the kids breakfast, 200 per person additional and was not a buffet breakfast. The staff were friendly though.
Read More
Verified traveler
Leisure Family
2.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
Extremely bad & dilapidated. Dirty room and bathroom. No Manager onsite.
Verified traveler
Leisure
10.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
Great breakfast buffet. A big variety to chose from.
rubisita
8.0
/10
Reviewed 358 week(s) ago
Expedia Group verified review
Room we got was very spacious, staff was very pleasing, polite. They respond immediately to our problem in our door lock.
Verified traveler
8.0
/10
Reviewed 379 week(s) ago
Hotels.com verified review
Rooms are spacious but toilets need repair due to bathtub leakage
Robert
10.0
/10
Reviewed 395 week(s) ago
Hotels.com verified review
very good experience
Verified traveler
4.0
/10
Reviewed 396 week(s) ago
Expedia Group verified review
On arrival the fridge was old and dilapidated then the sink blocked up and when that was fixed water was running out of the tap joints. I asked for a room change and was given one. Better room but it is an average hotel
vine
2.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
I will never ever booked that dirtiest hotel ever. The hotel is vey old with dirty shower that my son almost won't go to shower. Vey bad experienced in that hotel.
Sam
2.0
/10
Reviewed 418 week(s) ago
Expedia Group verified review
Place is very old. It needs to be renovated and modernize.
Verified traveler
4.0
/10
Reviewed 431 week(s) ago
Expedia Group verified review
the hotel was old not the same as in photos,but it was cleaned ,good location
Faisal
2.0
/10
Reviewed 432 week(s) ago
Expedia Group verified review
Most ugly experience , lie about location , very dirty sheet
Verified traveler
4.0
/10
Reviewed 432 week(s) ago
Hotels.com verified review
We stayed there for 3 days. Bathroom showers is not working there's no flush in the CR TV is not working also. We called there maintenance several times but there is no action so we need to go to the reception and tell them again the issue of our room and nobody is helping us. Breakfast is good but you need to repeat yourself over and over again so you can get your order right. We are having a hard time to checkout because they lost all of our bills so we need to wait for an hours for them to fix. Poor customer service.
Read More
eric
6.0
/10
Reviewed 447 week(s) ago
Expedia Group verified review
hotel overdue for make over looks and feels old room big air con good bed good needs good clean in bathroom tiles need attention towels old but still dry no hot water in evening just warm in morning
good choise for breakfast plated food and lot of it extra coffee free pool looked good not try
hotel is long way from cebu center not many taxis outside on road eatery/bar next to hotel
many hotel better in cebu for the price would not stay again
Read More
felbudgettravel
4.0
/10
Reviewed 450 week(s) ago
Expedia Group verified review
The hotel room was dirty, we were given a room where there were still used towels left and worse is there was a man's underwear left hanging from the door of the CR. Although they transferred us to another room but the first room was traumatic. but i would like to commend the restaurant staff they were all friendly and accommodating.
Read More
PAUL
8.0
/10
Reviewed 457 week(s) ago
Hotels.com verified review
First, we boocked for superior room with ..like they said on the site description. view city..
When we came for chek in... so difficult to vive us key of the room cause wd don't have printed voucher...even we whown our tablet ... they finished to accept we send later on mail...when wd'l have wi.fi... they give us room without window and no city view.... we didn't accept it and shown the site description... then they upgraded on beautifull room with very nice room on mountains and balcony..
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Crown Regency Residences - Cebu
Traveloka (15)
Other sources (145)
6.0
Pleasant
From 145 reviews
Cleanliness
6.6
Room Comfort
6.2
Location
5.6
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Crown Regency Residences - Cebu
Number of reviews per page
20
40
Top reviews
Paul
4.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Don't expect hot water!
This hotel has about 100 rooms and only about 5 with hot water, and they don't advise the room they check you into doesn't have it until after you are checked in and complain about it to the front desk.
After I complained they said oh we could move you to a room with it.
When I spoke with the manager he said he advises all guests before check in that they don't have it, however I was not advised and super upset when I went to have a shower.
Again after I complained they did move me a room with it, but it definitely wasn't as nice of a room.
I will not return
Read More
Cindy Grace
Business
4.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
I'm in Cebu on Business for a week. I had to cut my stay at this hotel because the place was not very inviting. The handles in the showers were falling off. Then I was late in the meeting because when I was about to take a shower the entire hotel ran out of water because of a broken pipe. There was no advice about the repairs, I only found out when I was in the shower and no water came out. The staff was good but they can only do so much. The hotel needs a lot of improvement and renovation.
Read More
Esteban
8.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
It’s fine for a night
Verified traveler
Friends and Family
10.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
We enjoyed our stay here. It was filled with antiques. It’s just sad that this hotel seemed to have less guest and some restaurants/ bars are not functioning.
The hall way looks like a hospital hall way. Very sad and scary.
But, we did enjoy since we could avoid the crowd and noisiness of the city.
It was relaxing. We could use the pool all by ourselves too.
Unfortunately, not too much items to choose from the menu since they don’t have enough ingredients in the kitchen.
Read More
KAREN KATE
Friends and Family
6.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
The room was average and so as the food in the restaurant.
Expect that you’ll have shortage of choices from the menu.
Cherubim
Friends and Family
8.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
I booked the hotel for my whole family back in the Philippines. They said, the room is clean and big but the AC was inside the bathroom which they can't understand. My nieces and nephews enjoyed the pool. I thought the breakfast was for free for everyone registered as occupants and a buffet. But they have to pay for the kids breakfast, 200 per person additional and was not a buffet breakfast. The staff were friendly though.
Read More
Verified traveler
Leisure Family
2.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
Extremely bad & dilapidated. Dirty room and bathroom. No Manager onsite.
Verified traveler
Leisure
10.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
Great breakfast buffet. A big variety to chose from.
rubisita
8.0
/10
Reviewed 358 week(s) ago
Expedia Group verified review
Room we got was very spacious, staff was very pleasing, polite. They respond immediately to our problem in our door lock.
Verified traveler
8.0
/10
Reviewed 379 week(s) ago
Hotels.com verified review
Rooms are spacious but toilets need repair due to bathtub leakage
Robert
10.0
/10
Reviewed 395 week(s) ago
Hotels.com verified review
very good experience
Verified traveler
4.0
/10
Reviewed 396 week(s) ago
Expedia Group verified review
On arrival the fridge was old and dilapidated then the sink blocked up and when that was fixed water was running out of the tap joints. I asked for a room change and was given one. Better room but it is an average hotel
vine
2.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
I will never ever booked that dirtiest hotel ever. The hotel is vey old with dirty shower that my son almost won't go to shower. Vey bad experienced in that hotel.
Sam
2.0
/10
Reviewed 418 week(s) ago
Expedia Group verified review
Place is very old. It needs to be renovated and modernize.
Verified traveler
4.0
/10
Reviewed 431 week(s) ago
Expedia Group verified review
the hotel was old not the same as in photos,but it was cleaned ,good location
Faisal
2.0
/10
Reviewed 432 week(s) ago
Expedia Group verified review
Most ugly experience , lie about location , very dirty sheet
Verified traveler
4.0
/10
Reviewed 432 week(s) ago
Hotels.com verified review
We stayed there for 3 days. Bathroom showers is not working there's no flush in the CR TV is not working also. We called there maintenance several times but there is no action so we need to go to the reception and tell them again the issue of our room and nobody is helping us. Breakfast is good but you need to repeat yourself over and over again so you can get your order right. We are having a hard time to checkout because they lost all of our bills so we need to wait for an hours for them to fix. Poor customer service.
Read More
eric
6.0
/10
Reviewed 447 week(s) ago
Expedia Group verified review
hotel overdue for make over looks and feels old room big air con good bed good needs good clean in bathroom tiles need attention towels old but still dry no hot water in evening just warm in morning
good choise for breakfast plated food and lot of it extra coffee free pool looked good not try
hotel is long way from cebu center not many taxis outside on road eatery/bar next to hotel
many hotel better in cebu for the price would not stay again
Read More
felbudgettravel
4.0
/10
Reviewed 450 week(s) ago
Expedia Group verified review
The hotel room was dirty, we were given a room where there were still used towels left and worse is there was a man's underwear left hanging from the door of the CR. Although they transferred us to another room but the first room was traumatic. but i would like to commend the restaurant staff they were all friendly and accommodating.
Read More
PAUL
8.0
/10
Reviewed 457 week(s) ago
Hotels.com verified review
First, we boocked for superior room with ..like they said on the site description. view city..
When we came for chek in... so difficult to vive us key of the room cause wd don't have printed voucher...even we whown our tablet ... they finished to accept we send later on mail...when wd'l have wi.fi... they give us room without window and no city view.... we didn't accept it and shown the site description... then they upgraded on beautifull room with very nice room on mountains and balcony..
Read More
Number of reviews per page
20
40