Oyster Plaza Hotel

The service and the food I ate at the onsite restaurant. They are undergoing renovations and the changes ate grest!

Room and clean and the staff were very accommodating. WE will stay again

Ok the first room we had on the street side was old and traffic from the street was terrible, noisy all night long! We upgraded to an interior room for 500 pesos and it was much quieter. but it smelled of serw

It wasn’t the Taj Mahal but it was better than expected for the price. Great place to sleep off the jet lag, great staff.

The security guards and driver are very friendly.

Roaches in both rooms. I mean multiple living roaches. I left and they didn’t want to refund me at all. Expedia helped to get the refund.

Full of baby cockroaches; phone did not work; no hot water. Took a COLD shower at 4 in the Morning.

We contacted to hotel several times before the trip to ask where the shuttle would pick up. No response. We had to take a cab to the hotel. It was clean, but rooms needed some maintenance and updates.

helpful staff!

The free shuttle from and to the airport was great. As was the restaurant, which served good food at a very reasonable price. I was disappointed with the lack of tea and coffee making facilities in my room. Plus TV access was very limited ( could only watch YouTube). But was only staying one night before catching a domestic flight to my destination. It was not a big problem.

We enjoyed our stay at Oyster because it was very convenient. The place was near the airport. The staff and services offered were wonderful.

Hot shower was not working! And the room was facing the street so it was so loud. And the worst thing was, cockroaches were everywhere the room! So gross

* we were attempting to organise airport transfers by messaging the hotel through the app, but received no response to our messages. We had to make special arrangements for a call from overseas to access this service * transfers were finally organised, but noone showed up until an hour and a half after the flight landed. After half an hour of waiting outside the airport, we called and were told the driver was there, but he didn’t turn up for another half hour after that. After 28 hours in transit, the last thing you want to do is stand outside the airport for an hour, waiting for a pickup. * the room was sparse, almost monastic, with concrete walls and no window. No artwork or anything to reduce the feel of being in a cell. * everything was noisy. The air conditioner rattled terribly, there were trolleys being pushed up the passage and doors slamming all night, and people calling out to each other. In the morning the room was right next to the restaurant, so we were awoken to the sound of cutlery and crockery clinking and conversations, starting from about 6am. Not ideal when we only finally made it to our room at 3am. * the room had no hot water in the shower. We reported this to the front desk, who said they called housekeeping. noone showed to fix anything before we were picked up for our transport into town, and we weren't offered any alternative arrangements. so after a very long transit and a poor sleep, we couldn’t even have a hot shower before starting our visit.

We friendly and helpfull stuff, unfortunately the hotel is under renovation, daytime very noise,overall with minor issues, was a good stay☺️

What I like about the service or service front desk assistance and it had the shuttle van on time

Not a very well kept property with few amenities. There are many better choices in this price range. The complimentary shuttle was a bonus. The tv only worked if you have Prime or other premium channel service. Very few nice food options along a busy street.

I booked and was charged over $100USD for a premium suite only to get there to be downgraded to a double room that goes for $50. They promised to make it right only to find out they refused to do anything about it or reimburse me the difference. It was extremely noisy with us being woke up multiple times through the night. The free breakfast was all unavailable leaving limited crappy options to choose from. Due to the downgrade we had to rent an additional room and where charged multiple extra fees for a third person to stay in a room for 4 people. The shuttle was earlier that we were told not even allowing us to eat our limited crappy breakfast. Absolutely HORRIBLE EXPERIENCE! It was also not only us having problems, as we heard other families there dealing with similar issues of having booked a big family room to be downgraded as well and they had to rent an extra room as well. Do Not Stay Here!!! I'm still trying to get my money back from their mistakes even when I paid for the insurance just in case something like this happened!! Definitely the WORST experience of my entire 30 day trip in the country and multiple hotels in multiple locations! I would give - stars if it was possible!!!

They gave me room full of cockroaches.

Free breakfast Free shuttle Bur when you check in the reality hits you Because I got a cheap price does not mean I get treated differently

Had cockroaches/ unsafe renovations while client being admitted to dangerous rooms/ no saltine on the telephones/. They shoukd not admit clients in a room bring psinted( cluttered with pests). NOT ACCEPTABLE!