Holiday Inn Express SEOUL HONGDAE by IHG, an IHG Hotel

Great location and excellent service.

The staff member upon check in said Expedia rewards are not applicable and separate to the hotel rewards program, so my VIP gold membership rewards could not be used. I had to sign up to the IHG membership in order to get my late check out perk. I spoke to Shad from Expedia customer support and he confirmed that this hotel is indeed a VIP access hotel, so I should have been given the late check out and free upgrade (which I understand is subject to availability). Not sure why the hotel is saying that Expedia rewards can’t be used? Maybe it’s a communication problem between the hotel and Expedia. Not very satisfied with the hotel check in. On top of the unpleasant check in situation, I found hair in the shower and bathroom floor. I honestly couldn’t be bothered calling up the front desk to sort it out after what happened prior. I stayed at this hotel back in April and had a great experience back then with service and cleanliness, which is why I booked again. Don’t know if I’m willing to come back here in all honesty. Have posted this same review on google. Despite everything the inclusive breakfast is great and the location

Very clean room, the staff is friendly! The buffet is awesome.

Not a good experience. Wouldn’t book again. Husband and I stayed here two nights and were put in two single beds, air conditioning didn’t work at all… no city view at all … the only good thing was the location.

The staff are nice, room is clean and tidy. Only the waiting time of the elevator is a bit too long.

Great location with friendly staff and solid breakfast. Rooms are clean and amenities are great.

Very conveniently located just outside of the subway and inside of the shopping mall.

The staff was very friendly and accommodating when my aircon wasn’t working properly. The room was very clean and i’d stay again.

Very good

Excellent place in the Hongdae neighbourhood of Seoul.

nice location for me

I didn't know there was a hotel on top of AK Plaza! Location is great. Room is quiet, and everything was great. I noticed a few hairs in the bathroom that weren't mine, including in one of the towels. Everything was clean, but it made me feel the staff isn't very detailed about cleaning.

Good location

Excellent service and convenient location!

Very good impression overall

Hub of transportation to everywhere

This hotel was super noisy. Of all the hotels we stayed at in South Korea, this was my least favorite. I could hear everything happening outside and inside the hotel. Room was small and the bathroom was cramped (plus door had large gaps to the toilet so it lacked privacy). Would not recommend

great hotel, close to Hongik station which is along AREX railroad to both airports

No closets

Super buffet de petit déjeuner. Chambre relativement grande pour la Corée. Pas de bruit de voisinage.