Hotel Bahnhof

The stay was acceptable.

The room was great and met our needs. Front desk staff was super friendly and helpful when seeking information. Really appreciated the storage lockers to put our baggage until our departure later in the day. Location of facility is the best and very convenient. Really liked this place and location.

Hotel Bahnhof exceeded my expectations from the moment i stepped out of the Zermatt station - it was just across the street and so central that you were right on the shopping street and the goats passed it in the morn and afternoon on their trek to the mountains. I stayed in the hostel portion in a women’s room with 4 sets of bunk beds and I was very happy with my bottom bunk by the window, which had the illusion of privacy and cool air from the window. The facilities are very clean and well maintained, and the kitchen fully equipped for major cooking or in my case, microwave food and kettle for tea. There seemed to be enough showers and toilets to go around and the coin operated washer/dryer was a welcome luxury that other hotels i stayed at didn’t seem to have. The desk clerks were nice and helpful. Overall, it was a great stay.

hostel with lots of coming and going and shared kitchen facilities. Too busy to relax in the atmosphere.

Lovely front desk welcome, and check in was able to happen early after a long travel day. My room was clean, and my bed was super comfortable. I had a shared bathroom and shower, but it was always impeccably clean and stocked. Water was hot/pressure was great. It was nice having my own sink and vanity in my room, and fresh towels were provided daily. Clear view of the Matterhorn from my little balcony, which was beautiful. The cons: no lift, and the restaurant noise outside was super intense on my second out of two nights until 11:30pm, and I had to start my hike to Matterhorn base camp early the next morning. That was rough.

Beautiful facility and surrounding area, Kitchen is well equipped and maintained . Beds are comfortable.

Close to station and cheap :)

Great location and really friendly staff, would definitely stay again!

This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!

Very close to the train station but remarkably quiet.

It was very low-end for the price. Pillows (one each) were basically flat. Mattress was reasonably comfortable. Front desk attendant was great and the cleaning staff were better than many other places more expensive. Maid service every day. No room refrigerator or coffee maker. Both were in a lower level common kitchen where some guests prepared very smelly meals. A cup of coffee costs 2 CHF. Balconies on rooms insecure, allowing anyone with access to the center hall to walk right up too your window or door. This happened to us.

Amazing views and comfortable beds. Everything was clean and organized, i have no complaints

Basic, but all we needed for a short stay in Zermatt. Right by the train station, and an easy walk to the shops and attractions.

Hotel Bahnhof was probably my favorite stay of our entire trip. The location is absolutely spectacular — just steps from the train station and super easy to find. The whole place had a relaxed, welcoming vibe and felt very safe. It’s thoughtfully set up for travelers, with a well-equipped group kitchen and convenient luggage storage after check-out. These little touches made a big difference. This was also incredible value for money. I couldn’t be more impressed and would recommend it to anyone visiting the area. A fantastic stay all around!

Pros - Opposite to the main train station & local bus stop. Cons - No lift, 2 pm check in time, Smart a** staff at reception which can be annoying if you had long travel day.

Excellent location, very clean and great views of the Matterhorn!

Great job. Great location

Great location. Friendly reception and very clean.

Very convenient with everything and nice view of Matterhorn from our room.

Short stay - was aware it was hostel. Ground floor room which was great and windows that open. Was hot inside even though snow outside and no heating operating. Just across the road from the train station. Nothing in Zermatt is far away. Coop store 5 mins away with good selection of ready to eat food. Has communal kitchen which was great for quiet free cuppa. Really helpful reception. It is a hostel so rooms are tiny as is bathroom however shower is hugh with good water flow