Hotel Monopol

Hotels
8.2
/10
Very Good
596 reviews

What Guests Say About Their Stay

A***a
9.4
/ 10
The location is the best, only a few steps from the train station. The staffs are very nice and helpful in providing insights and information about things to do around the area.
Michael
10.0
/ 10
The room was spacious and very clean The staff was very friendly and helpful.
Olga
10.0
/ 10
The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
James
10.0
/ 10
Perfect for a train station. I had a top-floor suite that was large and a change after the cramped Viking cruise.
In the Area
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Pilatusstrasse 1, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Monopol is located in area / city Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Monopol

Pilatusstrasse 1, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003
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Discover More About Hotel Monopol

Location


Hotel Monopol is located in area / city Luzern.

About Hotel Monopol

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Monopol exclusively for you.

Hotel Monopol is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Monopol.

All facilities in Hotel Monopol

Others Hotel Monopol
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Food and Drinks

  • Bar
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children games

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Monopol

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts major credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from January 5 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Monopol
79
Number of floors in Hotel Monopol
7
Another facilities in Hotel Monopol
Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked question in Hotel Monopol

What are available facilities at Hotel Monopol?
There are top facilites at Hotel Monopol such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Monopol?
The standard check-in time at Hotel Monopol is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Monopol provide breakfast?
Yes, Hotel Monopol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Monopol?
Hotel Monopol is a 4.0-star hotel.
How many floors does Hotel Monopol have?
Hotel Monopol has 7 floors.
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More Reviews from Other Guests in Hotel Monopol

Overall Ratings & Reviews Hotel Monopol

Traveloka (4)
Other sources (592)
8.2
Very Good
From 592 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Monopol

Number of reviews per page
20
40
Top reviews
Minsheng
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very good
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was spacious and very clean The staff was very friendly and helpful.
Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
ANGEL
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good Location
James
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect for a train station. I had a top-floor suite that was large and a change after the cramped Viking cruise.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reception Staff & Cleaning Staff were excellent and the Zimmer Suite that we were assigned was perfect. We would most certainly stay at this hotel again. Thank You so much for your kind hospitality.
Krista
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Right across the street from trains and buses. Staff was very nice and attentive upon check in. They even upgraded us without asking which was a nice and very welcome surprise. They were great to give directions and recommendations. We stored our luggage there the day we checked out and continued to explore Lucerne. I would definitely recommend this hotel.
Read More
Israel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing !! Great location, breakfast is great and we enjoy the short walks to the city !!
Vicki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We picked this hotel for its convenience to the train station and the included breakfast. It turned out to be so much more. The walkability to old town was perfect. Everything was so close. We opted for the Zimmerman suite to get extra room and it did not disappoint. Very clean and helpful staff as well. Our room was so quiet, we never heard a peep. We based our Switzerland travelog of Lucerne and stayed for 7 nights. Loved it!!
Read More
Abelardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My wife and I really liked staying at Hotel Monopol. It is right across the street from the train station which was very convenient for us. Lots of turist areas to walk to, restaurants and pubs
Taryn
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was very dirty with stains on the sheets and the couch. Did not look like the pictures. Area was very convenient which was nice.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was incredibly easy to access from the train station. The area around the hotel was full of shops and sights that were easily walkable. The hotel is attached to a McDonald’s and Star bucks that were convenient for late night/ early morning snacks. There was also a nightclub at the top of the hotel if you’re into that type of thing, but it did not bother me sound wise even though I was the floor below.
Read More
Michael
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was very nice and the staff was extremely friendly. The location was however a double edged sword. The hotel was adjacent to the main train station in Lucerne. You could literally walk 20 meters to the escalator to the station and have access to all of the fast food stalls as well as the bakery’s and the Coop convenience store. The downside was that there is constant noise from the buses, trams, and pedestrians. The biggest negative for us was the loud partying outside the hotel on the weekend. Our stay was from Wednesday night through Sunday. We had room 614 (the highest floor). Friday night we were awaked off and on by yelling and partying. Saturday night however we were hardly able to sleep due to the constant loud voices that finally ended around 5:30am. As we left Sunday morning we literally drug our suitcases through a layer of trash and cigarette butts an inch deep outside of the Roadhouse bar next door to the hotel. We really liked the hotel on Wednesday and Thursday but we wished we had stayed somewhere else over the weekend. If we find ourselves in Lucerne again we would look for another hotel.
Read More
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to Chapel Bridge, the old town, train station and lake. The daily apple was a nice bonus!
Dileep
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent location
Bruce
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great suite Great location Great staff
Victoria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mouse in our room
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our time there was fantastic!
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Large Lovely clean rooms. Comfortable beds Very convenient location.
Himanshu
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was excellent. Location very convenient
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Monopol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Monopol

Traveloka (4)
Other sources (592)
8.2
Very Good
From 592 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Monopol

Number of reviews per page
20
40
Top reviews
Minsheng
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very good
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was spacious and very clean The staff was very friendly and helpful.
Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
ANGEL
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good Location
James
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect for a train station. I had a top-floor suite that was large and a change after the cramped Viking cruise.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reception Staff & Cleaning Staff were excellent and the Zimmer Suite that we were assigned was perfect. We would most certainly stay at this hotel again. Thank You so much for your kind hospitality.
Krista
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Right across the street from trains and buses. Staff was very nice and attentive upon check in. They even upgraded us without asking which was a nice and very welcome surprise. They were great to give directions and recommendations. We stored our luggage there the day we checked out and continued to explore Lucerne. I would definitely recommend this hotel.
Read More
Israel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing !! Great location, breakfast is great and we enjoy the short walks to the city !!
Vicki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We picked this hotel for its convenience to the train station and the included breakfast. It turned out to be so much more. The walkability to old town was perfect. Everything was so close. We opted for the Zimmerman suite to get extra room and it did not disappoint. Very clean and helpful staff as well. Our room was so quiet, we never heard a peep. We based our Switzerland travelog of Lucerne and stayed for 7 nights. Loved it!!
Read More
Abelardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My wife and I really liked staying at Hotel Monopol. It is right across the street from the train station which was very convenient for us. Lots of turist areas to walk to, restaurants and pubs
Taryn
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was very dirty with stains on the sheets and the couch. Did not look like the pictures. Area was very convenient which was nice.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was incredibly easy to access from the train station. The area around the hotel was full of shops and sights that were easily walkable. The hotel is attached to a McDonald’s and Star bucks that were convenient for late night/ early morning snacks. There was also a nightclub at the top of the hotel if you’re into that type of thing, but it did not bother me sound wise even though I was the floor below.
Read More
Michael
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was very nice and the staff was extremely friendly. The location was however a double edged sword. The hotel was adjacent to the main train station in Lucerne. You could literally walk 20 meters to the escalator to the station and have access to all of the fast food stalls as well as the bakery’s and the Coop convenience store. The downside was that there is constant noise from the buses, trams, and pedestrians. The biggest negative for us was the loud partying outside the hotel on the weekend. Our stay was from Wednesday night through Sunday. We had room 614 (the highest floor). Friday night we were awaked off and on by yelling and partying. Saturday night however we were hardly able to sleep due to the constant loud voices that finally ended around 5:30am. As we left Sunday morning we literally drug our suitcases through a layer of trash and cigarette butts an inch deep outside of the Roadhouse bar next door to the hotel. We really liked the hotel on Wednesday and Thursday but we wished we had stayed somewhere else over the weekend. If we find ourselves in Lucerne again we would look for another hotel.
Read More
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to Chapel Bridge, the old town, train station and lake. The daily apple was a nice bonus!
Dileep
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent location
Bruce
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great suite Great location Great staff
Victoria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mouse in our room
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our time there was fantastic!
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Large Lovely clean rooms. Comfortable beds Very convenient location.
Himanshu
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was excellent. Location very convenient
Number of reviews per page
20
40