Holiday Inn & Suites RAYONG CITY CENTRE by IHG, an IHG Hotel

The hotel room is clean and has all the equipment you need. There is iron, tea, coffee. The room is not cramped. The space is wide enough to spread many large luggage at one time. The key is to walk a few steps to reach starbucks. Or can go straight into the mall

Large room near department stores Very comfortable

Last minute booking headed to Koh Samet to catch the ferry the next day. Warning the ferries are 40-45 minutes away but it worked out fine. Hotel was clean, comfortable, service great and bed very very comfy ,😁

can't say enough about this place. It is the tallest building in Rayong and the staff are just great! They are so helpful for me with trying to communicate with my family that live there as they speak minimal English and i speak minimal Thai. I appreciate everything the team does for me each time I am there. the hotel and rooms itself are beautiful, modern and comfy

I went there for 7 nights and informed them 1 week prior to my arrival that I’m vegan. When I arrived the front desk staff simply ignored me and told that they don’t have any food for me. They can only offer me a salad. They let me run to the town and acted like as if it was my problem. After starving for 2 days i asked for a senior manager to discuss the issue with them. Luckily there were 2 outstanding people who made sure that I get proper food and will be looked after. At the breakfast I met One and she was super friendly and so caring. Not only to me but to all the guests. Same goes for the F&B manager Tristan who made sure that all my requirements are met and also went the extra mile to create several options for vegan food for me.Tristan and One are the reason why I enjoyed the stay there. But I highly recommend the management to train your front desk people as this behaviour was extremely rude and unacceptable.