Trisara Villas & Residences Phuket

Amazing luxury property with the most wonderfully friendly, accommodating, polite staff. The best service I have ever received at an ultra luxury hotel/resort. Management has successfully created a warm and welcoming hotel staff culture that cannot be found at your typical franchise hotel.

This was one of the best, if not the best hotel I have stayed at in my life. Comparing this to hundreds of hotels I've stayed at globally; it was better by miles in every aspect possible than anything i have ever stayed at. Everything was just too perfect. I believe this is the ultimate spot for anyone looking for an extremely luxurious, quiet and private stay. The attention to details was something i have never seen before, truly astonishing. They took every note/request i had and did it better than I asked for. Will be coming back here every time I visit. Thank you very much to everyone at the hotel who made my stay this spectacular/amazing.

Gorgeous property, breathtaking view from the room, private space, beautifully decorated, many dining options, including a Michelin star restaurant. Staff and concierge offer impecable service. The spa facilities are excellent, including massage and sauna, but missing jet pool. The beach is amazing in high tide, but does not look very nice I low tide when one cannot swim. Food in the restaurants is way overpriced even with compared with top resorts with much better food such as the fairmont mayakoba: e.g., brunch at Trisara is usd$93+tax+service, similar for lunch and dinner is more. The breakfast is included and it is excellent. I would definitely recommend Trisara and I would come back, but I hope they reduce the prices of food or offer an all inclusive.

From our escorted check I. to escorted check out everything was perfect. Our Villa was comfortable and spotless. We loved the choice of in or outdoor shower. The gym was great and I windsurfed and paddle boarded in beautiful warm clear water. Had dinner at Pru..excellent. Room service was also great

Simply the best experience we have enjoyed. Our last best experience was the Bulgari in Dubai but Trisara was better. From check in to the escort through the airport on departure everything was flawless.

This hotel is simply the best in Thailand (and one of the top in the world), and this is coming from somebody who has stayed at dozens of resorts in Thailand including Amanpuri, Rosewood, Ritz Carlton in Krabi, Four Seasons, etc. Why? Because of a variety of factors. First, the villas are in their own league. While other hotels have private pools and villas, they are stacked on each other, so you hear your neighbors, sometimes see them, etc. Not at Trisara, where you truly feel like you are at a private residence. The private villa pools are the largest I've ever seen at a resort anywhere in the world including Cabo, Bali (just stayed at Raffles Bali), Langkawi, etc. The interior decor is very Thai but in a clean, modern way, just enough Thai to make it feel extremely authentic but not over the top. And while the interior size is very impressive, its the outdoors of each villa/room that really makes this hotel shine. Second, the service is exemplary. Everyone will know your name, offer to get you buggy service, remember what you liked at your meals or what table you preferred. This points to a resort/hotel that is being run exceptionally well, and in this case Jeremy Harris, the manager, does an outstanding job. You'll see him around the hotel greeting guests and making sure everything is run top notch.

The Trisara is quite an exceptional hotel...the landscaping is stunning. The sea view from our villa was quite special. The accommodation was generous in size, clean and luxurious. The food options on site were good, including the Pru restaurant, which i would recommend every guest try one evening of their stay. The staff were incredibly polite and friendly. The gym is good, not exceptional, perhaps a proper squat rack would be a good addition. The spa treatments on offer are extensive. Our two hour thai and oil massage was incredibly relaxing and the staff were professional and accommodating. This is a special resort. You wont be disappointed.

The road to the beach was very difficult. It was very difficult because we were not notified in advance that it was closed due to construction

Great Villas with amazing views , Everyone working there gave us excellent service and a warm welcome . I highly recommend the resort .

Property is ok, old but well maintained. Location is secluded so it's private. Dining options are very limited and food is very average for the price they charge for the hotel (not applicable for PRU which we didn't try). Customer service- very very average. Nothing against any staff, they are all so very nice and they try but the problem is the management and training. For example, sometimes we waited 20 minutes for a buggie. It was hard to communicate with the staff because of the limited English some of them speak. The management seems very unorganized- we made some bookings through the concierge but I had to keep reminding them of certain things (for example, we booked a wake boarding class but i was worried about the weather, the concierge said she will call me to confirm once she checks the weather. I never heard from her, i had to call the time I was supposed to have the lesson and be told she needs to check still and 5 minutes later she told me it's cancelled). At times, I felt like I was reminding them to do their jobs. This is supposed to be a 5 star resort which charged quite a bit to stay there. I was very disappointed with the service. I wouldn't come back.

Excellent resort to rest and escape of stress. Great staff

Everything about this property was fantastic! The director, Anthony, was extremely accommodating and friendly to all guests and seemed to know all guests on first name basis. The staff was outstanding and some of our favorite restaurant staff included Tom and Sky. It was a honeymoon trip and this experience exceeded our expectations, making lasting memories we cherish!

This was one of the most spectacular vacation experiences I have ever had. The facilities, staff and location were amazing- the added surprises delighted us each day from champagne to flower petals in the bathtub... they have thought of every detail and every staff member was friendly and accommodating. We especially enjoyed Ying at the Deck 😊 but everyone was wonderful. We can’t wait to come back!

The view from the room was amazing and the pool was very private.

Stayed in an Ocean View villa... Very clean, private and pool was amazing. Staff extremely attentive and helpful from the moment I was met at the airport to the moment I left. My major disappointment was the food... Breakfast was really nothing special, even the a la carte options were not great. I did not eat at Pru, but both did have both Thai and western food options and frankly was not quoted. The prices were pretty eye-watering for Thailand, and I have had far better and far less expensive diners and drinks.

Restaurants food is great, especially PRU

Very nice resort. The beach a litle bit disappointed.

Private villa, great Sunday brunch, not crowded, nature-friendly. Only con--mosquitos/bugs :(

The friendly staff, able to speak English very well.

The property is as described! Beautiful in every way! Superior service, amazing vistas from your room, gorgeous pools, meditating spa, and solid fitness center. What more could you ask for