DoubleTree by Hilton Niagara Falls New York

Good location. Friendly staff - great check in. Room and overall facility was good but not super updated. Restaurant ok - waitstaff very friendly

It is a older property in need of some TLC. The staff tried to make our stay as comfortable as possible. Issues were no microwave in the room until we requested one. It was brought up and promptly installed. The phone appeared to have never been cleaned.

Great place to stay to visit Niagara Falls. Very clean and great room.

I liked the spacious room with a beautiful view of the river, as well as the convenient location close to the park and Niagara Falls itself. What I didn’t like: the pool was dirty, with a strong smell of chlorine, making it impossible to stay there. At check-in, we had to wait a long time — despite arriving in the morning, we weren’t checked in until 4:30 pm (later than the promised 4:00 pm). In addition, the room was not perfectly clean: there was a lot of black hair in the bathroom and on the floor. This didn’t ruin our stay, but one of the main reasons we chose this hotel because it offered a pool. Unfortunately, it’s hard to even call that a pool, and for this reason, the hotel does not feel worth the price.But thanks for all.

This hotel is very well maintained and very clean. We were able to walk to the falls, the illuminations, and the fireworks. This is very convenient because parking right near the falls is expensive. Breakfast is not included, which was disappointing. There is a restaurant in the hotel so you can buy breakfast but it is expensive. Parking at the hotel is free. This is a very nice hotel and I would recommend it.

Pool awesome

Good location, friendly staff, view of the river

Great location and amazing views. Great breakfast

Room could’ve been a bit cleaner and mattress was hard but

Building is relatively old

Very clean, friendly staff, child friendly

Well located to visit Niagara Falls. Easily accessible to shops. Spacious rooms for family with children.

It was the best week weve had in years. Location was perfect in relation to the Naigra Falls walking trails amd excursions. They even provided ice packs for my husbands swollen ankle. Very friendly and knowledgeable.

My stay was fine until I left my room for breakfast in the morning, came back check my bag my phone charger, lighter and bracelet were taken from my bag, this is really sad,

All OK👍

Very ENJOYABLE STAY

I had a goid stay. Hotel itself definitely needs some upgrading and more house keeping staff though. My room was good, bed and pillows were comfy and the distance to the park wasnt bad. But cleaniless in the hallways needs more attention. Overall, good spot for the night.

A great hotel if you want to be close to downtown Niagara, see the river from your window. We could walk everywhere from this location.

Cookies were great

Spider inside and outside the room hanging over the window Room services didn’t clean