Embassy Suites Hotel Des Moines Downtown

Hotels
8.0
/10
Very Good
1,119 reviews

What Guests Say About Their Stay

Donita
10.0
/ 10
Loved the property & staff ! All very nice ! Sometimes kids playing on elevators was annoying but that’s only thing
Anthony
10.0
/ 10
Great Room, Great Breakfast, daughter loved some time in the pool. It was a very pleasant stay and will stay here again in the future.
Luke
10.0
/ 10
Really enjoyed this property…Wish our suite would have had 2 bathrooms, especially since this suite says it sleeps 8.
In the Area
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101 E Locust St, Polk County, Iowa, United States, 50309

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Embassy Suites Hotel Des Moines Downtown is located in area / city Polk County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Embassy Suites Hotel Des Moines Downtown

101 E Locust St, Polk County, Iowa, United States, 50309
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Discover More About Embassy Suites Hotel Des Moines Downtown

Location


Embassy Suites Hotel Des Moines Downtown is located in area / city Polk County.

About Embassy Suites Hotel Des Moines Downtown

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Embassy Suites Hotel Des Moines Downtown exclusively for you.

With all facilities offered, Embassy Suites Hotel Des Moines Downtown is the right place to stay.

All facilities in Embassy Suites Hotel Des Moines Downtown

Others Embassy Suites Hotel Des Moines Downtown
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Indoor pool
  • Picnic area

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • WiFi (surcharge)

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Embassy Suites Hotel Des Moines Downtown

Important Note
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton mobile app before check-in.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Embassy Suites Hotel Des Moines Downtown
234
Number of floors in Embassy Suites Hotel Des Moines Downtown
8
Another facilities in Embassy Suites Hotel Des Moines Downtown
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Embassy Suites Hotel Des Moines Downtown

What are available facilities at Embassy Suites Hotel Des Moines Downtown?
There are top facilites at Embassy Suites Hotel Des Moines Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Embassy Suites Hotel Des Moines Downtown?
The standard check-in time at Embassy Suites Hotel Des Moines Downtown is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Embassy Suites Hotel Des Moines Downtown provide breakfast?
Yes, Embassy Suites Hotel Des Moines Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Embassy Suites Hotel Des Moines Downtown?
Embassy Suites Hotel Des Moines Downtown is a 3.5-star hotel.
How many floors does Embassy Suites Hotel Des Moines Downtown have?
Embassy Suites Hotel Des Moines Downtown has 8 floors.
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More Reviews from Other Guests in Embassy Suites Hotel Des Moines Downtown

8.0
Very Good
From 1,118 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Embassy Suites Hotel Des Moines Downtown

Number of reviews per page
20
40
Top reviews
Donita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the property & staff ! All very nice ! Sometimes kids playing on elevators was annoying but that’s only thing
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Room, Great Breakfast, daughter loved some time in the pool. It was a very pleasant stay and will stay here again in the future.
Lindsey
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From a mistake at the front desk that resulted in my card getting changed twice, to the mildew smell in the room, I wouldn't recommend this hotel. It's what was clearly lovely hotel at one time. Today, it needs to be renovated and possibly give the staff a little more training.
Dyllin
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was nice
Krista
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet
Melissa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Typically we love our stays at the downtown Des Moines Embassy Suites. This stay, however, we encountered some less encouraging things in regards to our room during our two night stay. Our room's air conditioning was not functioning. We let the front desk know, and they said they could put in a maintenance request, but we did not want someone in our room that evening. The fan worked ok, but it was definitely frustrating. The pull out couch had many rips and tears in the cushions, and the mattress was filled with many stains we noticed as we were making the bed. This left us a bit uneasy. Much of the furniture is nicked and scraped in the rooms. Our refrigerator never actually fully worked either, and we had to get rid of some food that had spoiled due to this. Otherwise, we loved the breakfast and happy hour options. Things are always well done in this department.
Read More
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding staff, food and location!
Luke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really enjoyed this property…Wish our suite would have had 2 bathrooms, especially since this suite says it sleeps 8.
Tiffany
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is in a convenient location. With restaurants and bars in the downtown area and main attractions at a walkable distance. As for the hotel itself, staff is friendly and helpful with recommendations. Complimentary breakfast was tasty and fresh.
Tiria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed are one night stay!
Heidi
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The vents in the main area appear to have black mold growing on them, there is a smell when you walk in the lobby. The elevators had what looked like vomit on the windows and were alo smeared and cloudy like they hadnt been properly cleanednin quite some time. There was bug nests in the celiling and our room had these winged insects all over. The bathroom had no ventilation system so there was mold growth in drawers, walls and the shower. The smell of the room knocked you back a step when you open the door. The room felt damp despite the ac being on and the floor felt like there was moisture in it. When we asked staff about items in the breakfast area they were rude and short. For what you pay to stay in a fancier hotel, I felt we could have had a cleaner experience at a much cheaper out dated hotel.
Read More
Molly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice facility and it could use a little upgrade.
Roxanne
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room had alot of damage(mold and mildew in the bathroom, carpet torn in livingroom, hand towel rack coming off of the wall by sink) bed was very uncomfortable, rooms very humid, and omlet chef was rude and dismissive both mornings we were there. Also seen roaches in the restroom by the pool area. Check in staff was very polite but seemed dismissive when I informed them of our room conditions and nothing was done about our concerns.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room we originally had was very musty smelling. We asked to change the next day and got a room that was much better but still had that humid feel and a slight smell.
Kevin
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our favorite part of any eEmbassy Suites is the maid to order hot breakfast!
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is very nice, there was construction outside our room and it woke us up early. The beds are very uncomfortable and hard as a rock. There were a few flying bugs in our bathroom sink. Other than that it’s a nice hotel
Maureen
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love the location and the extra sitting room when traveling with family. Place really needs some updating. Our bathroom had a broken door and rust all over the tub. It was probably really nice 20 years ago
Kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was absolutely amazing, i did get a free upgrade and got the river view which was lovely. The room was very spacious and clean. My only complaint is the ac vents had something resembling mold in them.
Julienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wished the daily maid service included the makeup of the beds.
Christian K
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Almost everything was excellent pool , breakfast, ...however I did not like the shower
Number of reviews per page
20
40

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Others 4 Embassy Suites Hotel Des Moines Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,118 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Embassy Suites Hotel Des Moines Downtown

Number of reviews per page
20
40
Top reviews
Donita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the property & staff ! All very nice ! Sometimes kids playing on elevators was annoying but that’s only thing
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Room, Great Breakfast, daughter loved some time in the pool. It was a very pleasant stay and will stay here again in the future.
Lindsey
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From a mistake at the front desk that resulted in my card getting changed twice, to the mildew smell in the room, I wouldn't recommend this hotel. It's what was clearly lovely hotel at one time. Today, it needs to be renovated and possibly give the staff a little more training.
Dyllin
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was nice
Krista
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet
Melissa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Typically we love our stays at the downtown Des Moines Embassy Suites. This stay, however, we encountered some less encouraging things in regards to our room during our two night stay. Our room's air conditioning was not functioning. We let the front desk know, and they said they could put in a maintenance request, but we did not want someone in our room that evening. The fan worked ok, but it was definitely frustrating. The pull out couch had many rips and tears in the cushions, and the mattress was filled with many stains we noticed as we were making the bed. This left us a bit uneasy. Much of the furniture is nicked and scraped in the rooms. Our refrigerator never actually fully worked either, and we had to get rid of some food that had spoiled due to this. Otherwise, we loved the breakfast and happy hour options. Things are always well done in this department.
Read More
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding staff, food and location!
Luke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really enjoyed this property…Wish our suite would have had 2 bathrooms, especially since this suite says it sleeps 8.
Tiffany
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is in a convenient location. With restaurants and bars in the downtown area and main attractions at a walkable distance. As for the hotel itself, staff is friendly and helpful with recommendations. Complimentary breakfast was tasty and fresh.
Tiria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed are one night stay!
Heidi
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The vents in the main area appear to have black mold growing on them, there is a smell when you walk in the lobby. The elevators had what looked like vomit on the windows and were alo smeared and cloudy like they hadnt been properly cleanednin quite some time. There was bug nests in the celiling and our room had these winged insects all over. The bathroom had no ventilation system so there was mold growth in drawers, walls and the shower. The smell of the room knocked you back a step when you open the door. The room felt damp despite the ac being on and the floor felt like there was moisture in it. When we asked staff about items in the breakfast area they were rude and short. For what you pay to stay in a fancier hotel, I felt we could have had a cleaner experience at a much cheaper out dated hotel.
Read More
Molly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice facility and it could use a little upgrade.
Roxanne
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room had alot of damage(mold and mildew in the bathroom, carpet torn in livingroom, hand towel rack coming off of the wall by sink) bed was very uncomfortable, rooms very humid, and omlet chef was rude and dismissive both mornings we were there. Also seen roaches in the restroom by the pool area. Check in staff was very polite but seemed dismissive when I informed them of our room conditions and nothing was done about our concerns.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room we originally had was very musty smelling. We asked to change the next day and got a room that was much better but still had that humid feel and a slight smell.
Kevin
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our favorite part of any eEmbassy Suites is the maid to order hot breakfast!
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is very nice, there was construction outside our room and it woke us up early. The beds are very uncomfortable and hard as a rock. There were a few flying bugs in our bathroom sink. Other than that it’s a nice hotel
Maureen
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love the location and the extra sitting room when traveling with family. Place really needs some updating. Our bathroom had a broken door and rust all over the tub. It was probably really nice 20 years ago
Kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was absolutely amazing, i did get a free upgrade and got the river view which was lovely. The room was very spacious and clean. My only complaint is the ac vents had something resembling mold in them.
Julienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wished the daily maid service included the makeup of the beds.
Christian K
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Almost everything was excellent pool , breakfast, ...however I did not like the shower
Number of reviews per page
20
40