InterContinental Hotels SAN DIEGO by IHG, an IHG Hotel

Well maintained, friendly staff, room service was good and hot on arrival.

The hotel room was extremely comfortable and the facilities and pool very good. We had two issues:- One of the female receptionists was abrupt verging on rude and un accommodating. The remainder were excellent. Secondly on the morning of our departure there was no hot water in our shower. Eventually the cold water turned lukewarm after 10 or so minutes. Regards Chris Brooks

Very clean and very quiet

The building was attractive, but the parking was far overpriced, and the mandatory resort fee was expensive and useless for us. There was no shuttle to the airport, which was nearby but certainly not close enough to walk, and no shuttle to the major tourist area (the Gaslamp area) which has no parking. The rooms were not large but generally clean, but I found insect bites after I slept there. The people who worked there were nice, and the locale is good, near the Midway Museum.

Great location to stay when visiting San Diego. Close to Harbor cruises, Sealort Village, Airport, Gaslamp District. Parking is easy and safe. Area is always busy and there are so many places to eat. Family friendly, staff was so helpful. Early check in is $40 first come first serve. Great stay!

My room was smelly.

The pool was very small and there isn’t any hot tub, we had problems getting in and out of parking because the room key wasn’t working.

Club lounge package

Great property

Location , which is right next to Medway SS is fantastic Extremely well looked after and a welcoming atmosphere Definitely will return Thx

Clean room and nice area for walking.

It is a clean, modern hotel directly on the waterfront. Close to ferries and the USS Midway Museum. Spacious room and the bathroom was great. The negatives: Breakfast was either hot buffet for $46 per person or cold continental for $29 per person. These are outrageously high prices. A la carte was not an option. Breakfast for two people costs about $115 with gratuity. Also, the room fridge is fully stocked with items for pay, leaving no room in the fridge to put your own water bottles. I was afraid to touch any of the items for fear I would be charged. Lastly, the bed comforter kept us too warm for San Diego summer nights, no matter how much I turned up the AC. A lighter blanket makes more sense.

Unfriendly staff Not very selective menu in restaurant A charge was put on the wrong credit card

Great location

Good

The hotel was nice and we really liked the location. The room and the public areas were all very clean. We had a nice view of the USS Midway. I was expecting the resort fee and self-parking fee, but it did start the stay on a sour note when they charged us $35 to check in 2 hrs early. I’ve never paid for early check in anywhere else, ever. And that was with them having the water turned off for maintenance the following day from 10-1. We were out site seeing then, but it felt like the that waiving the fee would have been good form (but instead felt like money grubbing) knowing there was a scheduled maintenance during our stay. Other than the guy who checked us in (and he wasn’t rude, just not warm), the staff were super friendly.

Great location, excellent staff, clean rooms, walkable to many places, easy to catch uber/lyft, and lots of food options nearby

Awesome!! Thanks!

The hotel is newer, clean, and boutique style. The staff upon check-in was not exactly welcoming or friendly, but overall went smoothly. The standard rooms do not come with a fridge, so it needs to be requested for a fee. Additionally, their parking garage in the building is an extra fee at nearly $50/day, which is one of the priciest in the area. We did eat at the restaurants, and their claim to fame is the rooftop restaurant, Seneca Trattoria. Of course, it is not included as one of the restaurants where you can use your daily credit from the additional and required "amenity fee," and you absolutely need a reservation to get in. It was beautiful dining at the top and the food was good, but not the best Italian food I've had. Finally, I requested twice for our toiletry items such as shampoo and body wash be refilled, because for some reason, they were low when we checked in. I requested it on the second-to-last night of our stay, and the front desk assured me it would be filled while we were out to eat. Upon arrival that evening, it was not done. The next day, I saw housekeeping and requested a refill, which they said they would do, and did not. We did not have enough body wash or lotion for our final shower. I found it odd, since this is a luxury hotel. The hotel is right by the public transportation train station, so that is convenient. Overall, it was a nice experience, but after touring the area, I believe there are equal value options with more "bang for your buck."

No Fridge, easily get over charged for the mini bar. Never use the mini bar, but got charged after checked out without any notification.