Hay Hostel

Enthusiastic staff. But the elevator only goes to the 2nd floor. The stairs are too small to move luggage and travel. Breakfast too few dishes. Not well prepared

Small hotel. The staircase only reached 1 person. Small elevator. Room wall is waterproof. Clean bed sheets are itchy.

Very Clean and near best spot in Hanoi, especially Cathedral St.joseph’s the good place in Hanoi

Quick service. Friendly Staff.

The 4-bed female dorm room I got had no windows but in the photos it did have one and had a nice view of the street :( I arrived really late (2AM) so I wasn't able to request for a different room. Nevertheless, the bed was comfy and the bathroom remained clean throughout my stay. Breakfast was delicious! The front desk / customer service team is the best! They are accommodating and friendly, and they speak great English! Would definitely stay here again!

This is the best cheap hotel I found all this time. Clean room, clean toilet, they have soap and shampoo, friendly staff. Not to mention the breakfast is the same as big hotel in common. Place is just really close to the night street food, hoan kiem lake and others. Really want to stay here again.

The place’s too nice it’s an obvious choice when I return to Hanoi.

One of the best hostel I stayed. The dormitory is spacious with attached bath, huge locker & privacy curtain. Hot shower with great water pressure. Each bed has a small fan (despite availability of aircond) and 2 power points. The spring mattress is comfortable, nice quality quilt & pillow. The free breakfast is a mini buffet, could easily rival those of 3-star hotel. Location wise, it's nearby Hoan Kiem Lake. There's a Circle K at the end of the street and plenty of good food within walking distance.

The room is very clean. Lovely staff, very good advice. The bed should be three and a half feet. There are curtains in every bed, clean bathroom, good location.

Nice room, enthusiastic staff

Clean room and friendly staff.

Cute staff enthusiastic, very suitable in groups or groups

Bus 86 is located in front of post office, not at Le Thach Road beside post office as the receptionist informed.

Bathroom smelled like egg in the morning. Cleanliness is good.

Very good location. Nice and friendly hotel staff. We booked the whole 6-bed room for our group. Room is not fancy but big and clean. Really good bed with reading light, a fan and curtain. And you don't have to worry about your valuables because they have super big locker. The bathroom and toilet are combined so it might be a problem during peak hours. Please note that no towels are provided and the lift is on level 1 but don't worry, their staff is always ready to assist with your luggage. The breakfast buffet is basic but still offer you good selections. The food and drink are fresh and tasty.

Cute and enthusiastic staff 😁

Clean rooms, friendly staff.

Amazing staff. The owner Tony was very friendly and made me breakfast. Reasonable price. Spacious and clean rooms. Excellent location.

The room is spacious and has a comfy bed. Their breakfast is great, serving both local and western breakfast! Service is nice with staff sending your luggage up to your room. Most importantly is that the location is at the centre of Old Quarter and it's convenient (in walking distance). Will surely come back again!

Very accommodating and helpful staffs